The Body Shop in
Plainview (NY)

The Body Shop is an excellent business. They handled my repairs professionally, quickly, and efficiently, and when I got the vehicle back it looked better than new. They also helped handle the rental vehicle and made the entire process painless. If you need body work repairs this is the best option.

I have a 2025 Cadillac Optiq luxury 2. My car was damaged in the front bumper and many components. Bill Rich was great!!! He contacted the ins. company, arranged for a rental car, and did a PERFECT repair in a short period of time.

I hope you never need a body shop—but if you do, I highly recommend The Body Shop and especially William Rich. William could not have been more accommodating. I needed to get my vehicle towed to him after hours, and he actually gave me his cell number and told me to call when I was five minutes away so he could come back to the shop and drive me home. I didn’t ask him to do that—he offered. My wife ended up picking me up, but that kind of above-and-beyond service is incredibly rare these days. And the great service didn’t end there. William stayed in constant contact with me throughout the entire process, sending texts at every step so I always knew what was happening. In the end, the car was totaled and no repairs were done, but I did see some of the finished jobs on site and they all looked absolutely brand new. Bottom line: William truly made a stressful situation a whole lot less stressful. I can’t recommend him and The Body Shop enough.

Excellent experience with the Body Shop in Plainview. In particular, Bill was quick, efficient, affordable, & took care of all insurance & car rental arrangements. My vehicle was cleaned (inside & out) & returned in impeccable condition. I highly recommend this shop.

We had our car fixed at the body shop. Rich the owner was very nice and professional and he did a great job fixing the car, I would highly recommend this place.

The Body Shop is a great place to get your car fixed. I had a bad side swipe on two doors and within a week it looks brand new. Wonderful service and Bill is a great guy

Had rear tailgate replaced by the shop after accident. Owner, Bill Rich handled everything with my insurance company. He was very professional and easy to talk to. Process took about 2 weeks. Excellent workmanship. Definitely would use again and highly recommend.

Great service. Bill did all the paperwork and communication with my insurance company. The work done was fantastic considering my 2024 Murano was hit while parked on each side plus the front bumper practically torn off. The incidents occurred a week apart. The car came back like new, as promised. I Highly recommend the body shop to use them if needed.

I dropped off my Mazda 3 for some body work after being hit by a drunk driver. I was hesitant letting any body shops working on it, as Mazda’s soul red is a notoriously difficult paint to match. However, I couldnt be more satisfied with how their work turned out. Bill was amazing to me throughout the process, and I feel relieved to finally have my car back looking better than ever. If you need professionalism, quality, communication, and honesty- look no further. The Body Shop has you covered.

My car needed some body work and I went to The Body Shop in Plainview. Bill, the owner, did not disappoint. The process went so smoothly. Bill took care of everything from speaking with my insurance company to getting me a rental car. He is honest, reliable, and his prices are reasonable. His work is impeccible. My car looks brand new! I highly recommend him!

Definitely the best place to get your repairs done. Aside from completely fixing my car surprisingly quickly, Bill was a very kind and helpful guy, willing to assist in every step of the insurance claim process. I'd absolutely recommend The Body Shop to anyone.

A perfect experience after an unfortunate rear-end accident! Bill made the entire process easy. He handled everything from the insurance company claim to the rental car. He even spoke to the father of the other driver to communicate why I had to go through insurance. The work was done earlier than Bill said and is like new! Just what I wanted and I wasn't inconvenienced in the least - THANKS TO BILL!

Bill was absolutely incredible to work with. From the moment we spoke, it was clear he’s not just knowledgeable—he’s truly passionate about cars. His pricing was more than fair, and he treated my car with the same care and attention as if it were his own. You can tell he genuinely loves what he does, and that kind of dedication is rare. I knew right away I was in the right hands.

Bill did a fantastic job making my front bumper look brand new. He completed the work quickly and stuck to the price we agreed upon. I couldn’t be happier with the results – – highly recommend! 10 out of 10.

Bill and the team were absolutely amazing from start to finish! He helped me step by step with the insurance company and made sure I received a rental car that day when the insurance company told me it would be minimum a couple of days. Could not recommend them enough! The work on my car was also amazing and they even cleaned the inside for me, which that was a surprising bonus.

Start to finish an A Plus experience. I requested an estimate online and within 15 minutes I got a call from Bill on his cell phone, telling me everything I needed. Definitely took a lot of the pain out of the experience of getting my car fixed. From handling opening the claim with my insurance provider to arranging drop off and getting the rental at the shop. Car car was ready early, good as new; left the rental there and drove home. Highly recommend The Body Shop.

Bill was very personable and helpful. For example, my insurance company provided me with a rental car while my car was being repaired, and Bill drove me to the car rental office to pick up the rental car. As far as I can tell, the body work his crew did was excellent. I got my car back about one week ago, and it looks great, as good as new in the damaged area. Finally, his price was lower than the other estimate I got.

My car had been side swiped in a parking lot. I googled Body shops in my area. Came across The Body Shop which had great reviews. I wasn't disappointed. I called and spoke with the owner Bill, he got me in right away. It was seamless . He arranged the rent a care and had my car back in a timely fashion. Excellent work. I would highly recommend the Body shop!!!

Had a great experience working with Bill. Besides doing a great job fixing my car, he is very knowledgeable and helpful in dealing with insurance companies. He also helped with the car rental. I highly recommend The Body Shop!!

Bill’s Body Shop has come through for me time and again. He runs interference with my insurance company and temporary rental car. This time, car came back to me promptly, looking, smelling and feeling like a new car. I call Bill first whenever I need help with my car. I’ve been hit in parking lots and recently got rear-ended. His crew was able to save my parking sticker for Town lots, and they conditioned my leather interior beautifully, I recommend The Body Shop wholeheartedly.

Called Bill and arranged to bring my car in for estimate for some damage by another driver. He helped me with navigating through insurance. Made an appointment to drop off my car to get fixed. Bill contacted and arranged with the car rental company. My car was fixed very quickly and it looks perfect! It was also cleaned so well that I feel like I am driving a new car. The whole experience with Bill at the Body Shop made such an inconvenience of getting a car repaired so easy!!

I had an amazing experience working with Bill. I am from California and I had parked my rental and came out to see my car had been hit. I found the body shop in a search and I am so grateful that I did! Not only did Bill provide exceptional service but he fixed the car in a quick and efficient manner. Car looks as good as new! Big thanks to my new friend Bill for taking such good care! i definitely will recommend him to all my friends on the East Coast!

Very happy with Bill and his team at The Body Shop. My first time using this shop and I was really happy with the service and quality. My repair was out-of-pocket for me and Bill offered very fair pricing so I could repair my Audi Q5. In and out of their shop in 3 days. Couldn't be happier! Will use again and recommend to others.

Brought my car to The Body Shop after getting some severe damage to my fender and driver’s side door. Easy to say the repair is incredible! My car looks brand new!

Bill and his team did an outstanding job on my vehicle, I definitely recommend! My car was repaired within less than 72 hours, he put me in contact with Enterprise for a rental car and kept me updated with the status of my car. Bill was very accommodating and the entire process was seamless and enjoyable! If I ever need auto body work done again I will definitely be returning to The Body Shop.

I really wish I had the option of giving this business NO STARS. The first and last time doing business with Bill and the “The Body Shop”. In the beginning, Bill will tell you whatever you want to hear, then after your Vehicle is ready for pick-up and you notice issues and imperfections with the work and services performed, that’s when the problems start. I went into “The Body Shop” for a Claim where the insurance company of the other Vehicle assumed 100% of the responsibility and were paying for the damages done to my Vehicle as well as the replacement parts. I was responsible for no out-of-pocket costs what so ever. In an estimate, written by the Insurance company Claim Adjuster, Bill was supposed to order an replacement passenger side headlamp light (because mine was scuffed with scratches and deemed unrepairable by the Insurance Claim Adjuster, due to the accident, attached are before and after photos) Bill flat out lied to me about replacing the light while he had my Vehicle in his possession, then once I noticed the SAME scuffs and scratches were still there after I picked up my Vehicle, Bill then told me he “ordered” the replacement light but it wasn’t in “good condition” so they decided to “fix and repair” my headlamp with the scratches at which he never disclosed that information with me until after I questioned him. So basically, Bill kept the money, paid by the Insurance company for the replacement headlamp light and decided to “fix and repair” my original light with the scratches and scuffs and thought I was going to be satisfied with that. When I questioned Bill about it, Bill said that he did not get paid enough money (from the Insurance Claim) to fix and repair my vehicle and he had to do what he felt was necessary to make his money. Wow!!! I wish Bill was forthcoming with that information before I decided to leave my vehicle with him and “The Body Shop” and the reason why I am using quotations when writing this body shop, is because my Vehicle was never actually serviced and repaired here in Plainview, Long Island. I later learned my vehicle was sent to Omega Body Shop in Hicksville, Long Island where they performed all the work including the “fixing and repairing” of my headlamp with scratches and scuffs. I know this because when I asked Bill to polish and clean the driver side headlamp light (this service I paid out-of-pocket for) I noticed the headlamp light was not installed correctly and Bill could not figure out how to install it properly so I was instructed by Bill to drive from Plainview to Hicksville for the people at Omega Body Shop to properly seat my headlamp light. And by the way, the work performed by Omega Body Shop is left to be desired, to say the least. All around bad experience. 👎👎👎👎👎

Bill R. at The Body Shop gives the best customer service and does exceptional work. I had a wheel/tire come out of nowhere and hit my car. It did a lot of damage. I had Bill take a look at it and he said, I'm going to make this as easy as possible for you. Let's call your insurance company together. I'll help you. He did just that. Made talking to the insurance company a breeze. Then he called the rental car company for me. They came within 15 minutes with a driver to bring me to the rent a car company. He told me the car would be repaired in 7-10 days after approval from insurance. The car was ready in 7 days. It looks even better than before. He really made a difficult and upsetting situation something better. It would have been so much harder without him. I recommend The Body Shop to anyone needing body work on their car!