If your car breaks down anywhere near Rochester, NY, Griff’s Auto Service, Inc. has you covered. They provide towing and auto repair services for vehicles of all makes and models, and they’re available 24/7 to take your emergency call. You can rely on them for safe transportation and high-quality solutions to car trouble.
This family-owned and -operated business has been serving northwest New York for over 30 years. They’re a AAA®-approved auto repair and towing facility, and they’ve received the AAA Top Shop award every year for the past decade. Their technicians are certified by the National Institute for Automotive Service Excellence, and they proudly hold an A+ rating from the Better Business Bureau®.
Hours not specified
What clients say about Griff's Auto Service in East Rochester (NY)
Driver came out after another company refused service. The driver was very nice and he arrived quick. Highly recommended Griffs whenever you need a tow
Griffs did a great job on my vehicle. Prices were reasonable, and the turnaround was quick. I definitely will be a repeat customer. They go above and beyond for their customers.
I called for roadside service for a business truck , they men I spoke to were more than helpful and delivered on there promise. Even when they were not sure if they could assist, they still continued to offer suggestions. I am very thankful, they were so helpful. Luckily, I just happened to call them off a Google search.
An amazing young lady came out to Hilton to tow my son's car to a local garage because his exhaust had fallen . She was very professional and efficient, even in the cold . Would recommend Griffs for any towing service
Griff’s was super helpful when I had a flat tire. They were timely, helpful, friendly, and Spencer made sure we were all set. Thanks for the quick service!
Excellent customer service and communication. We had to have Griffs tow a vehicle for us while while we were out of town. The communication and service was fantastic and the job was done promptly. Thank you so much to Chad and staff!!! Much appreciated!
My experience with Grff's has been amazing. I have taken my vehicle in for a few repairs in the past year and I have always felt comfortable.I don't get that feeling like I'm being taken for a ride for being a woman .The most important thing to me is the honesty, the quality of the work and the extra mile they go making sure my 12 year old car in good running & safe .
Thank you
Our van had engine failure tonight so I had to call AAA to get it towed. I was on the shoulder of the 390 expressway. It was dark so the conditions were not exactly safe. The good news is that Mason from Griff’s Auto Service showed up to give me a tow in less then 10 minutes. Mason was very efficient and professional. I highly recommend Griff’s if you need help.
Honest, reasonably priced car repairs. Took 2017 Lincoln MKX in for electronic trunk latch issue draining battery. Problem diagnosed and fixed in under four hours. Very positive experience.
Brandon provided me with a new battery and was very knowledgeable and quick. He was funny and kept me informed of what he was doing. I absolutely recommend Griffs Auto Service for your auto needs!
I had a nail in my tire and called to see when they could fit me in. They told me to drive up anytime that day. I immediately drove up and they were able to fit me in. I was there for a mere 25 minutes from beginning to end. They were friendly, had free WIFI (so i was able to work) and the price was fair! Great local business to support!
Alex F. WAS MY OPERATOR WHO SERVICED THE TRIPLE A CALL..
He was fast and his communication was on point as well.
Griffs Auto Service is fortunate to have such an amazing employer. Check them out for any future Auto Service needs.
Kayla was amazing! My car was absolutely in the worst place to be towed out of and she worked it with quick resolution. She had an amazing personality and great customer service, making an already stressful situation a little lighter
Griff's AAA services are top notch! As soon as I put in the request through AAA Griff's has been here in a fraction of the ETA. Swapped out my battery one cold winter eve in no time, and was with a friend when their car needed a tow to the shop and bam no issues. Always super polite, good humored (a plus in my book), and quick to get the service request complete.
Griff's Auto Service in East Rochester offers the following services: Auto repair shop. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Griff's Auto Service are located in East Rochester — the full address is shown above. If business hours are not listed for this location, please call us or use the online quote form on our website to confirm availability and schedule a convenient time; we’ll respond promptly.
Yes, Griff's Auto Service in East Rochester buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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