Currently only open for delivery, Wilbert’s Premium Auto Parts of Rochester (formerly Action Auto Parts) carries both new and used auto parts for all vehicle makes and models. Our extensive inventory and partnership with other businesses makes Wilbert’s one of the largest suppliers of premium parts in the greater Rochester area and the entire Northeast. We have the means to meet all of your aftermarket and recycled OEM car part needs; if we don’t have the part you’re searching for in our computerized inventory system we can locate it and have it delivered to you within 24 hours in many cases. Our online part search is always accessible to our customers on our website – or you can call our dedicated sales staff for assistance!
Hours not specified
What clients say about Action Auto Parts in East Rochester (NY)
Good: Really friendly staff, and they pulled the part I needed (Toyota car horn) for $15, plus I got to pet their friendly junkyard cat so I'm one happy customer!
Only sad thing was when I went there and saw the place was swarmed with Monroe county sheriff officers. They were robbed last night and found out about it when they opened the store this morning. I hope they catch who ever broke in.
Went to get a transmission for my 2014 Jeep Patriot Sport 5spd and they didn't disappoint! Cheap as heck also!
Ended up trading in this Jeep for a 17 Jeep Renegade
Very "Customer Service" friendly Employees The two Women at the front window are Amazingly knowledgeable of the shop and what they have and don't have for All vehicle types. The guy at the window was also very Helpful as He got up too check My tire size for me too purchase tires/rim.Thank You All for making me comfortable considering the racial tension forced upon Us All by higher powers.
This 5 star review is for the customer service alone. I called for a part for for 30+ year old car and wasn't to hopeful of finding it and unfortunately they didn't have it. But the person on the phone was very nice and helpful answering my questions. Customer service 5 stars will definitely call if I need other parts in the future.
Trying to get my truck inspected last minute only to find the check engine light was not working and when we opened the panel the whole panel failed. Action Auto was very helpful and friendly in a pinch. We got the replacement panel and back to the inspection the same day.
Great place for parts, reasonable prices and prompt service. Nice people too. Bought a good used Honda wheel with a good tire on it for lower price than any other I saw online or off.. Action is now my favorite wrecking yard in Rochester area.
They are the best spot to go to I’ve brought parts form them and quality and price is great. Most of all they have great knowledge of their items. They have great customer service they will help you as much as they can.
They seem to be a smaller yard, but I have had good luck with parts there. They do seem a little unorganized. I wanted them to mount the tires and rims I purchased there, it took them two days "due to the tire guy not being around"
Ive used action a few times and was happy with the service except for the last time in april of 2014. i paid for a new part to come in and they told me it would be here in 1-2 days and it took 7 days. i was not happy about that but the prices are great and like i said that was the only time i had issues.
Omg they are magic and organized like crazy. Circuit board for back lights and radiator 50 bucks sack. Looking excellent condition and my tire but it all on. Board for free install.
I was looking for a very hard-to-find part, which I could not find anywhere else in town. Julie worked very hard to find a supplier that had the part and did, a high quality part for a good cost. There was an issue with the supplier, but Julie went above and beyond to take care of it. I am very pleased- I didn't think it could be done. I would go back to Action.
Needed a passenger window for my Pontiac Vibe and they were the only ones that had one within 100 miles. I was in and out with my window in 10 minutes. They have a large inventory and there is a certified mechanic available after hours. This will be my new go-to spot for parts.
My son was on his way home from college for Thanksgiving and hit a pothole, which damaged a front rim on his car. I called Action Auto and they got him set up with a rim, and a used tire when they discovered his tire was punctured. Great service - thank you very much!
It's okay. Not sure what to say about a busy junkyard. Customer service could be improved. My experience may be colored by the fact that they were slightly understaffed on what appeared to be a busy day.
If you don’t feel like paying the stealership or autozone a ton of money. Check here first! Wide selection of parts and they just might have what you’re looking for at a super reasonable price. 5$ car minimum which isn’t a big deal at all
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