What clients say about Collins Automotive Service Center in Chittenango (NY)
I came in this morning to just swap out my wheel set for another, They put my truck up on the left and realize that the ones I had bought will not fit. Ken Explained everything to me on why and how and make sure that I was informed on the situation And didn’t charge me whole bunch of money or anything at all that matter fact for the 30 minutes of time. There is not a lot of places less that would do something like that so I commend this place for y’all’s polite and kind service highly recommend
Ken provides outstanding customer service and is always so friendly and helpful. I have been going there a long time and I would highly recommend them. If you want quality service, go there. You won't be disappointed!
Called schedule appointment for tune of spark plugs and got me in and before fixing additional problem found, they called and asked and verified my approval of the additional service of replacing ignition coil. After getting my truck back it's running great and was extremely happy with service and the charge for the repairs. Ken the owner was extremely professional throughout, recommend using them for service needs or repairs if in the Chittenango area
Had an 8 am appointment they took the Truck right in, inspected it and was done in less than an hour. Very friendly and curtious. This will definitely be my go to auto repair. Thank you for your great service. I have also been recommending to my friends go here.
Collins is the place to get your car serviced. Very honest and does not replace parts that are not needed. Ken learned from his dad (chuck) that being fair and honest builds a good business! Thanks Ken!
My family has been taking all of our cars here for years. Recently took my civic to the Honda dealership in Fayetteville for a simple bead leak. I told them which tire was loosing pounds of air per day. Took them 2 hours, charged me $50, and not even 24 hours later that same tire lost 12 pounds of pressure. When I called to make an appointment for them to fix it again their mechanic on the phone was rude so I gave up on them. So I decided to drive a half hour to drop my car off at Collins, and Bobby had my tire fixed as soon as he came in the next day! These guys know what they are doing, and they charge a fair price. I’m never going to the dealership again. Bring your car here to get it done right the first time.
A very friendly and clean automotive shop. I had them do my inspection and they had my car inspected before I cleaned out my purse. Fast and no waiting. Call ahead and make your appointment.
Have been a customer for years and would not bring our vehicles anywhere else in the Syracuse area… Ken is a great guy, has great people working for him, is professional, honest, fair, never recommends any work that is not necessary (yes, I would know), reasonably priced, and overall can be trusted to do what is right… which is the most important thing of all.
Kenny had been working on my cars for a long time. It's a trust thing, he's always friendly, never talks down to you, explains the issue so you understand what's going on with your vehicle. Even when he's busy, he seems to get my truck in before he says he can. I wouldn't take my truck anywhere else to be worked on.
Kenny Collins is very experienced, courteous, and professional. He is always willing to listen to your concerns and share his knowledge to help solve your problems. I have been a customer for over 40 years.
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