READ THIS, I'm a real person writing this. So when you look at their website, the car is one price but when you get there, there is a $1900 fee, for what? Who knows. This is a huge RED FLAG, don't buy from places that tell you this. So the SUV I wanted was $8,999 but when i got there it was $11,500 and he said "we just discounted it $500.00". I looked at the car for about a month and a half, it was not "discounted". The guy's seem nice there, no attitude and they seem helpful, but this place smells really really off. I wouldn't buy a car from here but you do you but remember what you read here. Good luck
Edit: In response to the owner's comment= So just tell me this, do you, yes or no. Change the price to add on about $1900 on top of what you post online? which you should not do because now your vehicles are slightly overpriced. Oh this is from your website "A $1,995 down payment is required, which is not included in the total price of the vehicle. A $175 documentation fee will be added at the time of purchase" SO OVER $2,000 on top of your website price.
Had a great experience. Went to many other places and wasn’t happy. The staff here was helpful in getting me the perfect car that fits my lifestyle. My salesman, Jesse was attentive the entire time and I appreciate his help.
Vehicle shopping can be a headache...but thanks to Jesse for his amazing salesmanship, patience and expertise I was able to secure a Vehicle that fits my needs. Much appreciation also to Grace who ensured all the final touches was on point. I will definitely recommend here to anyone who needs value for money and straight up honesty. ...head on down ask for Jesse he will take care of you!!
Great Experience! Our salesman Jesse was helpful, honest and kind; he made us feel like family. Grace was also very helpful and made the paperwork side of things extremely easy. I would without a doubt recommend NY Auto Auction.
2nd vehicle purchased here, awesome service, and more than willing to assist in getting into a newer vehicle. Would definitely recommend it. Thanks, Billy and Sam.
I bought my first work van here and Jesse takes care of me from the start to the end! He’s professional yet warm at the same time. Feel like family taking care of another family member! Definitely will recomend this place ESPECIALLY JESSE to my friends who need work van.
Jessie is amazinggg! He helped me find the car that fits me and my family and I am very appreciative for that. I highly recommend NY Auto Auction. Great cars and even great customer service. Thank you, Jessie!
I had a wonderful experience purchasing my work van from them. The buying experience was smooth, everything is in excellent condition and it rides like a dream! Thank you, Zako!
I want to say THANK YOU SO MUCH TO NY AUTO AUCTION!!! THEY ARE THE BEST!!! I drive off the lot so happy & satisfied in my very first car!!! After having a horrible experience with other dealers I’m glad I found my way to them!!! They are truly honest & work hard to have to DRIVE AWAY HAPPY!!! Shout out to Mr. Kendal & Dimitri, they really took care of me there & appreciate them working hard to make sure I was happy & had the best first car buying experience ever!!!
I had the best experience dealing with Jessie. From the first phone call inquiring about the vehicle to actually purchasing a vehicle Jessie never left my side. He is very knowledgeable about so many things that it seemed as though I came to a family member’s place to buy a vehicle. If you are looking for a vehicle I would suggest you ask for Jessie. He is patient kind and knowledgeable. He will put your mind at ease while purchasing a vehicle
Grace and Jesse are two beautiful and professional people to work with they will work hard to get the job done. We are very happy about our vehicle. Wonderful company, make vehicle purchase easy
What a great experience! The people working there are super attentive. Kostas was extremely helpful and made the buying process really easy and smooth. Gil and Grace also were so helpful in any fixes and registration for the new truck. I left very impressed and hopefully for my next car, I will go back!
These guys were very helpful and friendly shout out to Jesse for making sure all
Our needs were met! The entire staff is wonderful and knowledgeable, same day plates and registration is a major plus, will be back to do business with them again.
Very pleasurable experience. Customer service agent Kostas was very helpful and made the whole process easy. Never knew buying a car could be such quick and simple process! Definitely recommend!
Absolutely the best! I had a great experience that could’ve been terrible because it did take sometime but not on NY AUTO’s part. They were willing to work with me and find me a great deal. They’ve earned my forever business. Kostas is AMAZING!!! Juan absolutely great. I will be bringing everyone I know here. I got a great vehicle for a great price with lots of extras, not a single complaint at all. Thank you thank you!! And yes, this is a real review.
Experience of purchasing is really good. Mr Jesse, Ms Grace & Gil are very helpful and will give you honest opinions and advice. Tyvm for a smooth transaction!
I like this customer service they’re very quick cheater very nice. They’re polite and intelligent and their vehicle. Also very clean and nice so you come down here and check them out kostas
I was looking for a van fewweeks ago.
I visited many places but when I get there they make everything easy for me.the lady she's very understanding and helpful .
JESS was with me in every steps and make everything clear.
So if you looking for your dream car I recommend you this place
This place is a complete scam. The positive reviews are all fake, in fact while I was there I saw sales people actively writing reviews.
If you bought a car from here you got scammed. If you’re thinking about buying a car from here, don’t. You will be scammed.
Came in with cash and all of a sudden the car was 6k more because “that price is with their financing”. I have an 820 credit score and their rate was nearly 30% through some bank I’ve never heard of. Also wouldn’t let me test drive the car without paying them. (Absolutely only something a shady dealership would do)
That’s not even the worst of it. I NEVER authorized them to run my credit! I came in for a cash deal.
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