What clients say about Carthage Auto Repair & Service Center in Carthage (NY)
Walked in without an appt upon exiting the grocery store and noticing my muffler hanging. The gentleman at the counter couldn't have been more honest about what they could do (since they don't offer full exhaust service) and how long it would take, which mattered since I had groceries in the car. Was in and out with two customers ahead of me in approx 20 mins free of charge. Who does that anymore🧐 These guys👏👏 Thank you so much!!
Went in for a basic inspection. The guy said it would not pass because my parking brake wasn't working. I asked if it was something they could fix and was simply told "no". Left and will never go back.
Went in for brake replacement. Got an appointment within days of calling, wait time was exactly what they said it would be (2 hours), and no upselling or unexpected fees. I would absolutely recommend.
QUICK & EASY! called beforehand & did a walk-in for NYS inspection. Got me in and out in less than 30mins! Definitely coming here again for my next inspection!
I love the service they provide, they always are respectful and are great at what they do! I never feel taken advantage of when I leave and that says it all . Highly recommend this place.
I always receive great service at a great price at Carthage Tire. Paul makes sure I am going to be safe on the road without emptying my wallet. The workers are fast and efficient. I couldn't be happier with the excellent service I received here yesterday.
I came in without an appointment with a drastic muffler problem. They put it up on the lift and told me what the problem was and told me they weren't equipped to fix it, recommended a shop I could go to, and didn't charge me. Very happy with them, seems like a great group of folks
I've been bringing vehicles here for years now. The prices are fair and the staff is very professional and efficient. I'm always in and out without having to wait too long. I highly recommend this place!
I’ve been living in the area for 18 months now due to the Army. I’ve gotten mine and my wife’s oil change there since. A year ago I got my state inspection done there with no issues. This time they failed my vehicle due to brake pads and lateral link being bent. I replaced the brake pads myself and found that they still had 25% life still left on them. I also bought a new lateral link only to find out that the new one as the identical bent as the one on my car. Not ever going back there!
I handed the man my keys and told him we wanted a basic oil change.. After about 10 minutes, another man came into the office and said my truck was done. Charged me for the higher priced one. Said all my fluids were checked and filled.. Funny.. If thwy had checked they would have noticed my radiator was leaking!
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