Very good and efficient, staff was great to work with and very thorough on communication, recommend if your looking for an alignment for a decent price and quick service.
I unfortunately had my alternator fail on me while on the highway with no warning whatsoever. I was stuck on the side of the road for roughly a hour and a half as I didn’t realize it was a restricted tow area. I called Tallman’s while I was waiting on a response from my insurance company and spoke with Jason, store manager, assured me they could get me right in and figure out what was going on and get me on the road. Long story short, NYSP got a tow company to me, got me here and the customer service and attention received was absolutely incredible!!! Diagnosed the vehicle very quick, got the alternator delivered and getting me on the road just like we spoke about. Thank you Jason and the team at Tallman’s!!
They were recommended to me and I am so happy they got my car in did oil change tire rotation and they are great people I definitely have found my new go to. They did try to say my car needed work it didn’t very true mechanics for sure..
Worked with Jason on getting tires ordered and mounted on my car. He was very helpful with finding the right ones for my needs. Got them ordered and in within a day and mounted the following. Very pleased with their service as always.
Tallman’s provides great and reliable service. Their website is user friendly and always up to date. They obviously value their customers as their customer service is stellar!
The people at this shop were some of the kindest mechanics I have ever dealt with. I was in a tough spot with a broken down car, they looked at it right away and provided advice on what I should do. I was 3+ hours from home, not from around the shop and in my time of need, I truly appreciated their kindness and compassion.
Dave at Tallman’s Tire & Auto Repair is always super full helpful and accommodating.
I’m always pleasantly surprised when the bill comes in, very reasonable prices and great service. Wish I had found them sooner. Already have my next appointment scheduled.
The fine gentlemen at Tallmans have always treated me with respect and been thorough with my vehicle. Often times not charging for services rendered. I’ve always had good experiences here. I’m glad I can find a trustworthy mechanic so close to home.
Friday my starter for my chevy2019 went. Had it towed to Herk Tallmans. When I picked it up the starter was making a very bad noise. I went back in and told the counter man and he said they tryed to shim it the best they could. That is just how they are now. Today my wife went to rent a small trailer to move a lawn mower. During hooking it up the truck died. It started again but had a bad smell. It stayed running. I know they are closed today but called anyways. No emergency extension. No voicemail. If it starts tomorrow I will have it back there in the morning. No idea why this is happening with the starter but its not because I didnt bring it to their attention Not happy
Alwaya very fast and efficient. Even when they had to wait for parts to be delivered alqays professional. Even found broken items not found before and brought them to our attention.
Had a nail in my camper tire right before I was supposed to leave on a trip. Called the shop and spoke to Jason. He had the tire in stock, got me in immediately and on my way for the trip. Great shop, great customer service, thanks Jason!
Great auto center, very clean, timely, professional, friendly & fair prices to match!
Go see Dave, he handled my no a/c situation today very efficiently, explained each step and gave me confidence that my car was in the best hands in atea! As a wiman, I felt heard and respected.
I work nights came out to a flat tire , after AAA came and helped change the tire , first went to Walmart ware I have always gone for my tire needs and was told it would be about a week , which meet I would have to rent a car , after calling a couple of family members and told them everything, they told me to try Tillman and from the second I walked in I felt in a good place and after telling what happened, was told they can have 5 new tires for me there by 2 o'clock and then before I left was giving a price which I figured was for 1 tire and new bolts and was told that would be the total , I said sold , went back at 2 and sat in the most comfortable chair I have ever sat in my 50 plus years in waiting rooms and then driving home on cloud . I am sure that Tallmans was the right place to go and highly recommend.
My experience at Tallman’s in Herkimer was excellent. They were professional and quick and very complimentary of my vehicle and the way I maintain it. I am very much of a car person and very specific with my cars and I was treated with respect… not always the case for a woman in this situation! But, well done Tallman’s!!!
Excellent service! They were quick, timely, and treated me like family. I truly appreciate their honest advice and the way they go above and beyond to ensure every customer feels well taken care of. Highly recommended!
These guys were absolutely amazing! I was stuck in a pinch, and they got me right in, took great care of me! The staff was great, and had me laughing. Was in and out. Excellent! Would recommend to everyone
My car broke down at 2am while on a road trip. Triple A towed me here. They started working on my car as soon as they opened and got it done in about an hour. Huge relief to be able to get back on the road quickly.
They did a great job. When we left we went to get gas and started the vehicle again and the codes popped back up again. It was after hours so I couldn’t call until morning. I gave them a call first thing the next morning and took the vehicle right in and checked it out to make sure everything was good and they said that we would have to let it cycle for some miles before the codes would clear. They guarantee their work and will do whatever they can to make it right for you! No charge for the second visit. Thank you Tallman’s!
Came in with issues with my brakes. They quickly inspected it and gave me a very reasonable quote. They then fixed it without issue and gave me a call when it was ready for pick up, without any upcharges or surprises. Brakes seem to be working again and no alert lights turning on either.
Can't recommend them enough. Great company. You won't regret coming here.
Great service and kind people. I took my vehicle in for a flat tire, and they noticed the issue was repairable and so I got to keep my tire, and the bill ended up less than half what I expected. I've had other tire shops do the opposite and try to force me into a whole new set of tires over one having an issue. Glad to see there's some honest people still out there.
Everything was fantastic in regards to the process, communication about the process, and fast and efficient service. The only poor part of the service that doesn’t give this company five stars is the technician that filled up my air in the tires did not even remotely follow the PSI. My car has 41 PSI recommendation and they did not even remotely fill up to 41 psi. They were 31,33,32,30– And then when I went inside and mentioned this to the front desk people, they dismissed my concerns and told me that all I would have to do is just “ Drive around” And it would fix itself. Which. lol. It did not. It was a very cold day almost -7 with the windchill and I had to go out at night and manually fix the problem and froze my hands. All because someone couldn’t do their job properly inside when I paid almost $1200. Unacceptable. But again, everything else was fantastic.
Do not book online!!!! Apparently they have a online scheduling app that they never look at, which makes me doubt their ability to do anything requiring a computer. I requested an appointment 5 days ago, for today at 8am, and received an email back with all the information on it, but I get there this morning and I'm told he doesn't know if that's a confirmation email and they don't have me scheduled and there's no time to do my brakes and tires, without even an attempt at apologizing or trying to work something out. So they're losing out on well over $1k right now, and any potential work, which could have been substantial as my car is pushing 200k miles and will need suspension and exhaust work in the near future, and I'm frugal but not broke, and now I'll never go there again. Getting your car serviced is pain enough normally but now I need to coordinate another appointment (somewhere else) have someone pick me up/drop me back off, potentially lose wages to get it worked on, or drive an unsafe car for another week so it doesn't interfere with my work. The worst part might be that I came on here to leave this review and see that they can answer people's online reviews but can't be bothered to check their online scheduling for 5 days? Completely unacceptable from a chain of shops that should have defined processes and roles, adequate training, and accountability, this is an abysmal failure of ownership and they should be ashamed.
This was my first experience with Tallmans and it's an establishment that I will not hesitate to call again. I was called multiple times during the day and kept informed on what they needed to do to get my old car back up and running. Super nice service department. Professional. Reasonable. I will be returning should I need their services.
Had an alignment done on my 2004 Grand Cherokee. I got it home and crawled under to try to find why the steering was so loose still. Well good thing I did they left a clamp loose. They are great people very helpful but use caution.
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