5 Star Towing & Recovery JunkYard in Lackawanna (NY)

If you need any towing services this is your place to go! Dana was amazing and he went above and beyond with updating me on his ETA, and followed up once my car was at the dealership safe. Dana was very flexible with pick up time and the communication was excellent as I was at work and needed to set up a certain time frame. Thank you so much Dana! Will 100% use Dana at Five Star Towing again in the future.

These guys are amazing. Moe and his partner were super. I was stuck in the storm at the base of a driveway. They dug out my car and got me on the road and then told me to get in the car and brushed it off for me. Definitely recommend these guys. They made a scary experience so much better, thanks again.

Dana helped my client get his car towed. He offered excellent service and was nice and patient throughout the whole process. He also went the extra mile to guide my client through the registration process for his car. Thank you so much, Dana!!

They towed my car home last night 5 miles $104 And they messed my entire alignment up now to drive straight, I have to have my steering wheel Cranked to the left to go straight! The way they put it on the truck and tight down the tires I heard a noise when he was cranking on it Excessively cranking on it sounded like something cracked, and now my alignment is shot

Drive Da Na came to my rescue when I had a flat tire, and I couldn’t be more grateful! He was incredibly polite and went above and beyond to help. He even made sure I was comfortable by asking me to wait in his truck while he got my car on the lift. Excellent service all around – highly recommend!

Moe was GREAT! He showed up asap and was very courteous. Got us and my car to our chosen auto shop safely. I highly recommend Five Star when you need a tow.

Very good series. The driver Moe was great. Very professional. Called to abvise he was on the way and also when the car was dropped off to the garage. Would highly recommend this company

Outstanding service! Moe, the driver, arrived quickly and made a stressful situation so much easier. The team is friendly, efficient, and clearly cares about their customers. I’m genuinely impressed—this is the company I’ll call from now on!

My tire popped on my way to work and left me stranded with my 2 year old. I needed to get roadside assistance through my insurance. Mo, from Five Star was sent out. Him, and his colleague, were very friendly. I would highly recommend them!

The service was quick and expert. Moe was a great help; extremely competent and professional. I’m very grateful for his assistance extracting my car from several feet of snow. Thank you.

Long day and these guys show up at the last minute and knocked it out of the park. Great communication and fantastic driver. Store their number and give them a call when you need help!!!

Dana was an amazing help getting my pickup truck out of a busy parking lot to my mechanic. He was very friendly and helpful! I can not recommend him and 5 star towing enough!

Thank you Five Star. Moe was very polite and demonstrated a professional service indeed. Your driver was here well within the time frame given. I recommend their services to whom may need it. It's my 3rd time and always happy at the end.

Moe rescued my car and me in our time of need (Lake Effect Snow). Came quickly despite the active storm. Was even able to update the dropoff location mid tow. If you need a tow, you need Moe!

Moe the truck driver is such an amazing driver he was at my car in less than an hour. Truly a life saver! This company always so nice to me on the phone and in person unlike alot of other companies! thank you!!!

I can’t speak highly enough of the professionalism of this towing company. The ETA was exactly what was told to me, Arrive and handled my vehicle with the most proper care! Explain everything along the way and take cash and credit payments! Thanks Moe! Really are a life saver!

Dana was great! Came quick, was extremely professional, and offered some good advice on what to do & where to go to get parts for my vehicle.

Moe was awesome! Locked my keys in my car and from the time I called, I was on my way in less than an hour. Highly highly recommend and will be calling 5 star for any of my roadside needs from here on out. Thanks Moe!!!

I can’t speak highly enough of the professionalism of this towing company. I was given a Rental car that so happened to be a Tesla and both gentlemen were so sweet, knowledgeable and quick on their feet. I cannot thank them enough for their assistance. I feel terrible that I didn’t get their names but I am indebted to you service. Thank you kindly. -The two girls from Toronto :)

They really helped me out of a very bad experience on a very snowy day. The driver, MO, was professional, personable and performed the needed service very quickly. Would definitely recommend!!!

Here’s an improved version of your paragraph: “I was in an accident, and my car was towed to this shop. They charged me $230 just for the towing 1 mile, and I ended up paying around $400 for the repairs. They claimed the car only needed an alignment. However, when I took it to an alignment shop, they told me the car couldn’t be aligned because the frame was bent. This has been the worst experience I’ve ever had with an auto repair shop.”

Had an issue with my clutch blowing out while driving it. Was stuck about 10 mi from my house. The driver (Ahmed) was absolutely fantastic. Towed my car with absolute zero issues. Five Star Was extremely fair about pricing. They Took care of my car in every way. I had zero issues or damage. My car is slammed to the ground so it's hard to hook up to and needs ramps to get on anything. Not only did the driver go above and beyond what was necessary. But he also treated me with 100% respect. Not to mention he also pushed my car into my driveway that has a slight hill incline. The dudes a champ. And I 100% appreciate him.

The customer service is AMAZING and the flexibility is even better. Huck went out within an hour and did the service. I work for a large corporation and I called 5 Star Towing to provide a service (very last minute) at one of our retail locations and they were fast, easy to work with and also had photos.

The service was great! On time and Dana called 15 minutes prior to arrival. He was very polite and professional. Thanks Dana!

Quick and friendly service, they communicated well, reasonably priced, and my driver(Dana) was great to deal with.

My car would not start Dana came and jumped it he was quick and super friendly 10/10 would recommend this company to a friend!

Had a flat and the tire bolt broke. They were able to tow my car to a garage where it could be fixed! Very happy they got to me sooner than expected!