What clients say about Classic Auto Body in Red Hook Township (NY)
I cannot recommend this place enough! Lindsey was the greatest help in making the repair process of my car feel seamless. The workers are very timely and do a great job! Thank you!
I brought Lindsey my old Cadillac with a front fender , I dropped it off after hours and they got me up and running in less then a day! I forgot to ask for a price, when I called up for a price she recognized my number and told me I’m all set! Cheap prices, reliable people, hard workers! Thank you
I was swiped by a trucker on the Thruway (minor damage) and needed it addressed before winter. I dropped it off on a Monday and picked it up the next day. New owners at Classic Auto are definitely thorough, trustworthy, and good!! AND came in significantly under quote. Thanks, Lindsay!
Top auto body shop around!!! They've always been 100% honest and quick, and efficient at what they do. I would never go anywhere else. Lindsey is the best!!!
Went in last week to get a quote. Got a reasonable quote on the spot, they ordered and had my car in the shop and done in less than 2 days. Excellent communication. Nice people and good work! Highly recommend over the other local shops.
Please Note. Under new Ownership Most all GOOD Reviews are from last year John Is retired …
Also note, this was sent to their website with no response received back…
To Joe
My name is Steve , the day you took over from John L, I went to you before you were even open and spoke with Brian about being a lifelong customer of John’s, and wanting to keep relations alive. When you opened, i had my son bring his Subaru cross trek and Brian was the one preformed the body work and repainting and we were very satisfied.
My other son and I also have a Durango SRT which we show in competitions. I came back a few weeks ago and spoke with Lindsay as Brian was gone, which was to install and adjust a carbon fiber hood and installing the vents in the hood as well as a carbon fiber trunk wing. I provided phone numbers/ Names of who to call for any questions or issues since this isn't a "everyday thing" shops around here do and in total spent 45 min at your shop going over everything so they're are no issues or problems
The vehicle was there for over 1 week and during that time multiple attempts to contact the shop were made to make sure things were moving along and and the only call I received was 2 days before I picked it up to say 3M tape needed to be ordered. The shop phone is NOT monitor and there is always a full voicemailbox. I eventually had to drive over to the shop to ask about it's status and on the day we were instructed to pick it up, when we arrived we were told it was NOT completed and Lindsay was misinformed.
The day we actually picked it up, my son went over the car and they're were several issues. The trim from under where the trunk wing spoiler was taken off and left lying in the trunk for whatever reason. I was told they were looking to see if they could drill holes to attach the accessory wing which I'm glad they couldn’t because that would’ve not only destroyed my original wing but the $1,000 carbon fiber wing as well and is NOT how its supposed to be installed as I provided documentation on how to properly install it which involved 3M taped and silicone. It was installed using the 3M tape ONLY.
The hood is installed very far forward, the vents were not installed correctly by not having the clips under the fiber layer, and make screw mounting hole elongated, if not aligned. On top of that the packing tape from transportation was never removed and now I have to clean off tape residue. Again no one called tech support to confirmed installation and how it should look. The windshield wiper sprayers had to be relocated into the Cowell, which not reinstalled correctly and now water can get in around arm gasket not making it sealed.
When asked about this issues, Lindsay stated she had trouble aligning the drain vents in the cowell, I then asked if she contacted the company for questions to which she replied "no" and that someone watched how to install them on YOUTUBE.
In my opinion, as a paying customer who's frequent this shop for 40+ years the treatment and service I received is 100% unacceptable. Prior to leaving your shop I expressed my concerns and frustrations to Lindsay to which I recieved excuses and frustration from her which included "we don't do this" to "I didn't charge you alot because we don't normally do this" and my personal favorite which was "well maybe you should have taken it to a custom shop" To which I say All are inexcusable and completely unprofessional since this was a task she took on and if she felt she couldn't do it she should have stated so.
I had very high hopes of bragging about your Shop at the shows and how a local business now has custom experience that would open new venues.
Before I left, Lindsay did get to a point where she said she would give me our money back Have not received any refunds
I really wish things had turned out better in this situation because not only have you lost local business but a returing local and loyal customer of over 40 years.
Strongly recommend Classic Auto Body for their quality service. They matched the color of my car that was damaged by a deer accident 💯.Any questions about my car repairs were answered immediately.
John at classic auto is fantastic to deal with. He always does his best to rectify any issues you might have and the last time I went in he fixed a door that was sticking for nothing. We've been to classic many times before and John has always taken great care of us.
I've had 2 cars repaired at classic auto body .John the owner is a very nice guy, and the work they do is very good. If I need any more body work done . I'll definitely bring it back to them.
I have used Classic Auto Body a number of times. Great results and John always kept me informed. I also appreciated when making an appointment and if they were extremely busy he would tell me that it would get it done faster if we mutually agreed to another date. Always transparent and great communication. And I also like John a lot.
John is simply said the best!
His work is perfect, he cares to make you happy and he is an expert on this field.
He will not overcharge you.
I am so happy to have somebody to trust so much for that kind of job!
Hands down the best......I brought a 2019 Camry to John after a accident and he did a unbelievable job repairing it......I also brought a 2004 bmw to John and he made it look like new....could not be happier
We were looking for an Auto Body Repair shop to fix a Pushed in left side reflector on the back bumper of a 2018 Mazda CX-3 and once we arrived at the place we were Greeted by the Owner of the shop John who told us he could have the Reflector fixed within 24 hrs and he kept his word and the CX-3 is looking better than ever! i would totally Recommend John and his Auto repair shop!!!
John does great work and makes sure that your car is fixed properly. He worked with a local dealer and our insurance carrier to see that original manufacturer parts were used on our car instead of lesser alternatives. Great service from a team with a lot of experience.
Website
