This Is Marcus Ghazal I Was stock Feburary 11 in the Bronx. in the Bronx, the coldest night they have ever experienced waited for 2 1/2 hours for a tow truck to come no one showed up then the dispatcher assigned me another tow truck company a gentleman came by their name Gabriel what a blessing to have this gentleman not only is he a professional, a young man, but he is experience. He helped me to put the car on the truck while I was hiding in a coffee shop to stay warm. . If you ever get stuck, and I’m lucky to have this gentleman, you are in good shape. I cannot say enough about his services and his great personality.. Gabriel, this is Marcus.
I called for road side service and shorty came to my rescue. He was courteous and presented himself in a professional manner. Shorty got me to my destination safe and sound. I am a satisfied customer. Thank you!
Shorty was an excellent tow truck driver. He was only supposed to tow my truck but he went the extra mile to give my car battery a boost until I was able to move it to a place that made the towing much easier. He is very experienced and I was amazed at how swiftly he securely hooked my car to his tow truck. I highly recommend shorty. He’s a professional.
Gabriel went above and beyond for us in a very difficult towing situation. He was able to navigate Newark airport’s parking garages to safely and professionally retrieve our disabled vehicle. He then delivered it in perfect condition to our local Volvo dealer, 70 miles away. This is the level of service and professionalism that you would hope for, but seem to seldom receive. I would absolutely recommend them!
Gabriel was the absolute GOAT. Safe, professional, efficient transportation. With dispatch from Jasmine, we were able to coordinate in less than 30 minutes, for a ~70 mile job. This was during NY rush hour, and involved crossing several bridges and tolls.
In terms of pricing, BeastMode’s quote came in significantly under their competitors. I highly recommend this tow service. Huge thanks to Gabriel for a flawless service, and Jasmine for helping coordinate.
The service is impeccable. Felix/Shorty came in a hurry to help tow my car from a tight garage and he had a wealth of knowledge around all car models and brands. He taught me how to put my Volvo in neutral and was extremely cautious with my vehicle as well. I truly hope more people to receive this type of service when towing because it’s the pinnacle of customer service.
One of my company cars died in the middle of the road and wouldn’t go into neutral. Dispatch was quick and efficient and the truck came with all the right equipment.
I am so thankful to Shorty for getting to my car very quickly! I thought I would be waiting for hours but he was there within the hour! Shorty is kind, reliable and friendly. I would recommend this company to anyone who needs a tow.
Awesome service Felix aka Shorty is amazing and really sweet saved ny day progressive didn't tell them to bring a flatbed he had trailers!! Really saved me!! Cleanest towtruck I've ever been in too! Immaculate A++++++ to this company highly recommended
I had an excellent experience with Beastmode. Felix was professional, diligent, and kind. After a day of continued delays and cancellations from other towing companies, Beastmode was reliable, on time, and acted with integrity, making a difficult day just a little bit better.
Shorty literally saved my life today! My car faulted in the middle of Queensboro Bridge, and cars were flying by recklessly. Shorty got my car hitched quickly and towed it to a shop that refused to take it (Herra on Vernon Blvd. in Queens). Instead of dropping it there and leaving me on my own, he stayed with me until my I strange company located a shop nearby that would take my car. He towed it there and stayed until the shop officially took possession of it. Shorty truly went above and beyond for me today, and I cannot be any more grateful.
Hands down great customer service. I had a small concern and they were able to accommodate me with ease. While also bringing my vehicle safely to its destination without incident.
Felix was super helpful, patient and kind while he picked up my car to take to BMW service center for me. When he got there he sent me a picture of my car being processed. Couldn’t have asked for a more seamless experience. Thanks so much Felix!
AMAZING, REALIABLE & FAST! I have requested tow trucks services in the past from other companies and had to wait for hours without having any updates on their arrival. I had tows even cancel on me. Beastmode provided me an exact ETA and actually arrived on time. The whole experience was fast, the wait about an hour. Communication with the company was 100%. I was so stressed and the phone representative and the driver Gabriel were truly the best!!! Thank you guys so much
I made like 10+ calls before finally getting this awesome company. They were by far the fastest. They estimated 35 mins but ended up getting to me in 15. Unbelievable! Yendy was great packing up my bike. He was polite and knew what he was doing. Very professional.
I’ll for sure have them for all my towing needs in the future
Called BMW Roadside Assistance and was connected with Felix from BeastMode Towing. Very communicative about pickup timing, transported my car safely to destination and he was professional and courteous the whole time. Would highly recommended.
I’m very happy for Felix service, he came within 30 mts and so professional. He made sure my vehicle was protected and explained me step by step all the protocols of driving the vehicle to the final drop off. He was very pleasant and felt so good using his service in the future. Thank so much Felix for being so attentive and professional.
I recently had the pleasure of working with Felix, my tow truck driver, after my car was sideswiped and I must commend his exceptional service. He called ahead of his arrival, allowing me ample time to prepare without feeling rushed. Felix patiently waited while I gathered my belongings and provided a detailed update during the drop-off process, including photos to confirm the safe delivery of my vehicle to the tow yard. I highly recommend requesting him specifically for your towing needs.
I feel compelled to highlight my experience with another driver from the same company just a day prior. Unfortunately, he arrived to pick up the car but I wasn’t aware that he needed the key to be present upon pick up. His communication with me was less than professional, expressing frustration over the situation. While I understand that everyone can have off days, it underscores the importance of maintaining excellent customer service, as you never know who you’re speaking to on the other end of the line.
I am a vehicle transporter and I lost the keys for two new Mercedes sprinter. I was help by a gentleman name Felix he came and took the vehicles off my trailer with no issues. Was very happy with the service although I wish I never encounter this issue I am glad Felix came and helped me in my time of need thank you Felix!!!
My truck is my everything as a Realtor & Mom. It takes care of me so I try my best to take care of it. I was tempted to pick it up myself and bring it from Rochelle Park , New Jersey to Jersey City. I was reassured by the Representatives of BeastMode Towing & Automotive that transport would be just fine. It really was and very efficient. I’m very happy I chose to let them transport vs. me drive it myself. Thank you BeastMode Towing! Your service was amazing!
Lantigua was fantastic, he arrived early to pick up the vehicle and was able to navigate thru the very complicated garage structure . Not only was he able to get to the vehicle in a parking lot that had a 6’8” clearance but he did it quickly and efficiently and was incredibly careful getting out of the garage. Beastmode is the only tow company I would use!
Vanessa came to the rescue when our alternator went out. She was so gracious towards our small children, taking time to answer their questions and even letting them “help”. Also appreciated her professionalism.
I had the pleasure of working with Vanessa this morning. She was so professional, communicated with me well and took my concerns into consideration. She listen to my issues and did what was best for my vehicle
Again this company delivered. Felix called, arrived in a timely manner, was very polite, professional & respectful. He got my vehicle safely to its destination and even sent me pictures. Such a smooth and amazing experience.
Felix was the best! He took great care in loading my SMART Fortwo out of my driveway to go directly to Mercedes Of Manhattan to get a software update ! As small as this car is, I think it was his hardest job of the day - needed jumped to get into neutral, his tow truck wouldn't fit in my narrow driveway so he had to use the winch pulley thing to load it and then navigate around multiple cars parked in the street.! He is definitely an expert and had manners like a southerner. Made my horrible Monday much better! Thanks Felix !!
Sep 09, 2024
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