G & G Towing & General Repair in
Silver City (NM)

From phone call to jumpstart home, G & G staff were professional, friendly and competent; they went above and beyond helping me out.

They are knights. Very professional service at a reasonable price. They focus on helping people out rather than the money. Top recommendation.

awesome people care about customers. Tim was great.

Kind and helpful small local owned business ready to help ready to take you where you need to go they even gave me a ride home as my vehicle wasn’t able to be fixed the same day

I was locked out of my truck. The driver came quickly and open my pick up. He was nice and very helpful. I hope not to need the same services again, but I will call these people if I need them.

I usually hardly ever even give a five-star even if they walked on water but being in rural Deming and not being price gouged it actually is a very good pleasure and have used G & G towing 3 times and their driver courteous professional a gentleman and can handle safely the big truck extremely well and hard to get areas and he took great Care every time he would come to load my vehicles

I had a tire blowout on my old Ford van on the desolate road between Hatch and Deming, N.M., where there is no internet or cell service. I managed to contact roadside assistance through emergency satellite service on my phone. I had to wait a LONG time, but when Tim showed up, all was well. He first gave me a side hug and asked if I was okay, then loaded up the van and told me stories about his amazing life on our way to Deming. In Deming, he recommended a tire company that was great, and he recommended a moderately priced hotel that was also great. I was so grateful for his kindness. Yeah, I know it's his job to "rescue" folks on the road, but he went above and beyond the norm to help me. I highly recommend G&G, if all their people are similarly compassionate.

We had a flat tire on NYE at the Catwalk Recreation Area 50 miles from Silver City which unfortunately was not evident until after we parked, explored the area, and came back to find our tire flat. Jerry from GNG was contacted by AAA and came all the way from Silver City to tow us even further to Deming - a 90+ mile tow. We had called all the local tire places closer to us and none of them had the tire we needed for our Tesla and we needed to be at Big O in Deming before 5:00 pm. Jerry did an excellent job staying in contact with us and letting us know he was on his way and then had us and our car delivered there at 4:15 pm. He was wonderful company on the long drive and also made it a point to offer restroom breaks too. He made every effort to cheer us up knowing that this is not how we would have ideally spent NYE. The cost of the towing was very reasonable as well considering what AAA quoted me it would be beyond the covered miles. Hopefully I never need to, but I would definitely use this towing company again. Thank you Jerry for helping us get safely to 2025!

Was just driving down 180 with a G&G tow truck (not currently towing) tailgating extremely close (as I’m driving 5 over) even as we approach a red light. Then, as that light turns green and we approach another red light maybe 500 feet up the road, the driver again follows extremely close, waving his hands in anger at me. Look, I’m not a slow driver. This was unhinged, aggressive behavior and a terrible advertisement of this company, which seems to otherwise have great reviews.

Back to back towing within 1 week, 1st my Subaru blew a radiator...good grief but less stress due to having a 2nd vehicle to get around , but a no go! Jeeze louise! Call NM AAA service who put a call our to G&G Towing for service. Amazing service as I received communication that they were in route and was aware of pulling the van in a very tight area (alley way) and then take it to mechanic who was expecting the van. Such professionalism and courtesy from the driver. He manueverd this huge flatbed and proceeded to get the van on his truck. Thank you G &G Towing Service...customer service is still present!

My sisters car broke down as she pulled into Walmart and it seemed best to have it towed home and fix it there. We had always heard good things about G & G and so we gave them a call. They were there in less than 15 minutes and quickly had the car hooked up and dropped it off at our parents house (forgot to ask the guys name but he was very friendly and helpful). Was expecting it to be expensive but the price was very reasonable especially for a weekend. Hoping we don't need to have a car towed again but if we do it's nice to know that we can use G & G!

My transmission went out in Demming, NM earlier this week. Tim came and picked me and my truck up and towed us back to Las Cruces. He was professional, polite and a genuine rock star! Thanks Tim for the help and service.

Tim was a lifesaver!! Legit was stranded in the middle of nowhere at night and my battery had died so my lights weren’t even working. But Tim, tracked me down and found me. Couldn’t be nicer and more helpful. If Tim is picking you up, you know you’re in good hands. Legend!!

The owner of La Cocina was having my car towed while I was a paying customer. I saw the tow truck pulling out with my car and waved him down. Tim was so understanding and nice about the situation. G&G Towing rocks!

Angel was awesome. My car had completely locked itself down and turned off all electronics due to a SNAFU in the theft prevention system. It took over an hour to hogtie that sucker and wrangle it on to the flat bed. The driver was very patient and didn't mess up my fancy car. Thank you Angel for fantastic service.

My insurance company 1st had a different company and they backed on me at the last minute. Nick was a ray of sunshine! Extremely professional and arrived exactly when he said he would. They now have a driver in Deming - I highly recommend them!

We got a flat on a run-flat tire (no spare) 10 miles east of Columbus, NM. Even with going only 20mph, it was shredded by Columbus. We needed a tow to Deming, 30 miles away, to Tinley Tee Tires, who had the only tire the right size. Nicholas, out of your Deming area, was very professional and careful in making a safe tow to help us get back on our way. Thank you Nicholas and G&G! We highly recommend!

We were driving near Deming when hit something in the road and flattened both left side tires. We called AAA and they dispatched G and G towing. Jerry arrived and was able to tow our vehicle to Las Cruces. Jerry was friendly and was obviously competent.Excellent experience and would highly recommend!!!

Five stars for sure ! I locked myself out of my truck & they showed up & got me back in my truck in no time .... Quick & painless, except when you have to pay the bill !! Lol! But even that was very reasonable !! Thank you G & G towing !! 🍀🍀🍀 so grateful for your services !

AAA assigned this job to G&G. They were unable to accommodate our need and told AAA that. After waiting two hours in the median I finally called. The dispatcher explained the could not accommodate. She went above and beyond and got ahold of a Customer service rep with AAA. Without her help we would still be sitting there. She did not have to do that but was very helpful Great customer service!

Angel showed up pretty fast and didn't over charge. I'll definitely call this business again, and recommend them.

Charlie and his son towed me from NM to Tucson when I had some car trouble. They were so friendly and helpful! They went above and beyond to make the trip comfortable for me and my pup. I would highly recommend them!

Needed a VIN inspection on my new vehicle, as it came from out of state. Silver City DMV wouldn't take me, had to make an appointment 3 WEEKS away in Deming. Found out that G&G could do the inspection, they had me set not even a full 2 days after calling them! They would have even managed it same day if my work schedule hadn't conflicted. Kenneth was quick and super friendly. Thank goodness for G&G Towing, they're lifesavers! Also, their guard dog chihuahuas (?) are too cute and are very good at their jobs :)

Victoria and her staff went the distance to help a family from out of state with a serious motorcycle accident involving a family member. We needed special papers signed to release the bike and Victoria went out of her way to help, she even opened on a Saturday to release the bike...a day they are closed. Thank you to a Company with a huge heart and to those around you that helped! You were professional, helpful and we are grateful for you and your company.. in so many ways.

Today I locked my keys in my vehicle. Called G&G & dispatcher sent a team out. The arrival time 5 minutes. Fast. Gayle & Bubba, excellent customer service & reasonable charge for unlocking my vehicle. Fast & excellent service. Best folks.

Had a blowout Gerry was quick and efficient, excellent customer service. Change our tire pointed out a possible issue with some of our other tires then had us on our way. Truly an awesome trustworthy company.

Wonderfully helpful! Our RV got us to the entrance of Caballo Lake State Park before dumping all of the trans fluid out of the torque converter drain plug access panel. G & G was the only shop in the area willing to make the drive to tow us the 500 or so yards to our campsite. Harold made the two-hour one-way drive, towed us to our site, and stuck around to offer incredibly helpful advice and diagnostics on our situation. He also had a couple of quarts of trans fluid to combine with my 3 quarts to see if it would hold any oil....which it did. Excellent service! Now we just need to figure out what to do about the transmission.