Frank was accurate with his arrival time. Upon arrival Frank demonstrated confidence as he smoothly moved with obvious experience in the trade. He moved gracefully theiu the choas of the maintenance issue that caused the breakdown. Was very polite and kind the entire trip. Obviously a great addition to the tow team with experience, knowledge and care for service of the customer.
I needed my car towed from my residence to an automobile shop. The first driver was diverted to another location so the towing company called me and informed me they were dispatching another driver to my residence. It was a total of 3 hours but I appreciated their updates.
Frank was a blessing! This was my first time needing a tow and he safely got me off the highway and home safe. He reassured me of everything and he was very personable and easy to talk to. I'm so glad to have gotten him!!
Frank was the best! Got me at 5am and took my truck and I to the hotel. After resting I got the truck fixed to head home to phx! Frank is a beast and so grateful to have had met him! Thank you and action towing for getting me off the hwy!
I got assigned this company through my insurance road side assistance
Frank was awesome! Once he was on his way he called me and showed up within the time frame he set. He was so nice and so efficient. Very professional and I’m grateful my insurance picked him. I highly recommend this company!!!
Frank came out East of Las Cruces on i70 to retrieve me and my broken down car. He’s a really nice man who was very helpful through the whole broken-down-car process, and dropped my busted car off at the repair shop.
Action Towing and Rescue responded to my call within 5 minutes! Frank picked my car up from Firestone within the time frame he said and delivered it to Bernard's Automotive in less than 20 min! Thank you so much Frank for confirming the drop off at Bernard's Automotive. Excellent service!!
Action Towing and Rescue helped Tow my truck on a couple of occasions. In one instance it was a delivery to an out of town service center. On both occasions their driver Daryl was timely, courteous and highly competent. Communicated ahead of time, got the tasks accomplished in a professional manner and made the whole ordeal easier to go through.
They might be the best towing company in Cruces!
Had a great experience with Action Towing thanks to Frank. He gave me a heads-up call before arriving, showed up right on time, and was polite, professional, and just genuinely cool to talk to. He jumpstarted my vehicle quickly and made sure I understood everything I needed to know ahead of time. Super smooth and easy experience — thanks again, Frank!
We got assigned this company through our insurance road side assistance
Frank was awesome! Once he was on his way he called me and showed up within the time frame he set. He was so nice and so efficient. When we got home the car was waiting for us parked right where we asked for it. So grateful for you, Frank!
So grateful for Frank! Embarrassingly we were camping and our truck battery died. Our jumper was out of charge. 🤣 This kind soul drove an hour and a half up into the mountains and jumped our truck instantly. I feel horrible he had to drive so far just for that but he was so kind, so helpful and literally the hero of the day! Cannot recommend him enough.
Frank came to tow my Monte Carlo, he was very professional and he ensure that he didn’t mess anything up.
Although the vehicle is really low, he took extra precautions to ensure he did not damage the bumper when picking up/dropping it off. His words were ‘I treat all cars the way I’d like mine treated’ that was assuring to hear. I appreciate you Frank 🫡 and action towing for taking care of my vehicle.
Frank is very quick at responding to the call and so helpful! Today was my second time using his services and both times he didn’t fail. He’s done a lockout and tow for me. When he towed my car to Toyota he sent me a msg with picture that the car was delivered safely.
Thank you so much for helping me today!!! Frank was awesome, got to me quick and out of a dangerous situation, not only did he get my truck out of harms way he got to me quick enough to get my dog who was in labor to her appointment on time.
I’ve used action towing a few times and they’re great. Frank helped me today and was so helpful and positive, was a great experience. The glove box sticker brightened my day, highly recommend.
We had the pleasure of working with Frankie this morning. My husband's car gave him issue going to work and he called me because the tools were in the other vehicle. We couldn't get it going and essentially ended up with a dead battery and a car sitting in a terrible spot to break down. We submitted our work order through our insurance app and they said it would be between 85 and 90 minutes before service would be dispatched. Within 5 minutes of submitting the work order and getting confirmation, I got a phone call from the driver saying he'd be there in about 20 minutes. Once Frankie got there he safely and quickly got the car loaded up and out of traffic. Talk about a life saver! Our entire encounter from start to finish took about 45 minutes.
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