Brookside Friendly Service in
Summit East (NJ)

I have gone to Brookside for repairs, inspections and assorted necessities for all my cars for 30+ years. Guy is the best! Is always there to help, gives great advice and gets the work done. I highly recommend them. Leslie Herman

Great Service and Trustworthy Mechanics! As a female driver, it can be a challenge finding a trustworthy auto shop. But, Guy and his mechanic, Mark, make this shop my go to. Recently, I had a 911 tire issue - even with run-flats. The Brookside guys helped me immediately - ordering my tires as fast as possible at a comparable price. They didn't stop at just the tires. They found the bigger issue is a part that is causing incorrect wear on the tires and needs replacement. But knowing I had just paid a large tire bill, they assured me I was safe to drive for a while as I research the parts and go for long-planned and much needed time away - even using the car in question. There was no hard sell or pressure to things fixed right away. Guys let me know what was up and left the decision to me. The respect they showed was refreshing. I really appreciate their effort to extend the best price for my current and future repairs. I'm confident I wasn't overcharged and I received top-notch service at a fair price and will continue to do so. In short, this isn't just a mechanic shop; it's a place where customer service and integrity are prioritized. I appreciate an auto-shop that wants my current but also future business and I highly recommend Brookside for anyone looking for honest, high-quality car care.

Great place and reasonable in price.

Very quick and inexpensive tire repair for a tire that had a screw in it. Very friendly too.

These guys have helped me out on two occasions with tires. I trust them and haven’t felt ripped off like with alot of other service centers.

They live up their name - super friendly! Fair pricing, quick turnaround, professional work.

Excellent service. We will be back.

I had a slow leak on my tire so brought the car in. They found two leaks in the same tire, one that was very difficult to notice, and patched them up super quickly. Friendly staff, great rates, great service all around!

We've been going here for over a decade now on the advice of two of our neighbors. Very professional and fair. Guy, the head mechanic, is honest and only recommends what needs to be done, and gives options if things might get expensive. He's even talked us out of work he felt was unnecessary. We stopped taking our cars to the dealership, we only go here unless there's some specific work that Brookside doesn't handle.

All the mechanics here know what they are doing and it's a great place

Vehicle inspection very close. Make an appointment.

Repair my flat tired in 5 min

Awesome service at the pump! Lance is a gem who always brightens your day with his genuine smile and friendly demeanor. I leave with a full tank of gas in my truck, clean windshields and in a happier mood.

Terrible communication to customer and outrageous overcharge for 1/2 mile tow. My son had an accident with my truck about a 1/2 mile from their service center. Police called Brookside to tow the vehicle. The tow truck driver came to scene of accident, handed my son a business card telling him where vehicle was being towed. Did not advise him amount of tow charge. I arrived there 1/2 hour after my truck was towed. It wasn't at Brookside location. They handed me a bill for $239 (for a 1/2 mile tow). THIS IS OUTRAGEOUS! I expressed my disappointment with improper communication as to where they towed my vehicle and the ridiculous overcharge for towing. The tow driver was very rude and disrespectful. I would never treat a customer the way they treated me. I WILL NEVER use their services again (if I can help it).

In more than 20 years of service, these folks have never let us down. Honest, skilled, courteous, professional. You can count on them to the right thing right.

GREAT EXPERIENCE!! Everyone at Brookside Friendly Service was exactly that, friendly! Even the pump attendants wiped my windshield had struck up a great conversation. You don't get neighborhood service like that anymore.