Route 23 Honda in
Pompton Plains (NJ)

Honda of Wayne always gets the job done! Never a problem with the service department, Poppy Carver my service representative is a very knowledgeable person on any vehicle you bring in . Highly specialized in making your appointment seem effortless. Also Two thumbs up for Diana the service manager for always being patient with the customer and getting the job done!

Honda Route 23 has a very impressive staff, they are very knowledgeable and very courteous to their customers their waiting area is very comfortable My service advisor her Name is Poppy Carver is very impressive she keeps me informed as to my service update. When I arrive she will check my service history and recommendations as what service is needed my Honda CRV is nine years old and still runs like it was new thanks to the excellent staff & service team A special tribute to Poppy Carver & Honda Route 23 for EXCELLENT service.

I had a fantastic experience working with Mark at Route 23 Honda. From the moment I walked in, he was friendly, professional, and genuinely focused on helping me find the right vehicle — not just making a sale. Mark took the time to answer all my questions, explained everything clearly, and made sure I felt comfortable throughout the entire process. There was zero pressure, just honest guidance and great customer service. He made what can sometimes be a stressful experience smooth and straightforward. If you’re looking for someone knowledgeable, patient, and easy to work with, I highly recommend asking for Mark. I couldn’t be happier with my experience!

Wonderful experience with Marc. I didn't specifically know what vehicle I was looking for but after throwing out some features, he narrowed down the options for me. He’s very knowledgeable and transparent so this was a huge plus! He made my purchase very stress free! If you’re looking for professionalism and honesty, you should be searching for Marc!

David Yoon and Rolando were absolutely amazing! My 1st Honda and I am soooo excited! This couldn't have come at a better time in my life with all our growing family changes in place! 🎊🎉🥳🤗. Lifelong Oil Changes 🛢 , Full tank of Gas ⛽️, Info on a USB for easy access and storage. This overall was a great experience.

I went in last week to get my car key fixed with Honda, I spoke to Rick in the parts department and he assured me would be more than happy to help me. When I got there he was quick to help and went above and beyond to help me fix my keys! 10/10 experience and thank you to Rick for going out of his way and giving excellent customer service!

I bought a CR-V Hybrid two days ago and had a great experience. Everyone was very helpful, and Eric was especially kind, sincere, and supportive throughout the whole process. Thank you so much for everything. This is a great dealership and I highly recommend it. ✅✅✅

We had a great experience purchasing our Honda CRV with David Yoon as our salesperson. He was professional, knowledgeable, and easy to work with. He made the test-driving experience comfortable while answering all of our questions and telling us about the features without pressuring us in any way. If you are shopping for a new Honda and dreading it due to negative experiences in the past, you should ask for David! We highly recommend him!

I had an excellent experience working with Luis Alvarado . He was professional, knowledgeable, and never made me feel pressured at any point during the process. He took the time to understand exactly what I was looking for, answered all of my questions clearly, and made the entire buying experience smooth and stress-free. His honesty and transparency really stood out, and I truly felt like he was looking out for my best interest, not just trying to make a sale. I would highly recommend him to anyone looking for a vehicle.

My husband recently took our car for a service appointment and it was so smooth and easy. Melissa checked us in and she was wonderful. Not only extremely personable but helpful and knowledgeable. While I was waiting she checked on me and made sure I was aware of the status of my car and I was able to get in and out. Great service! Thanks Melissa S!

We had a great experience purchasing our new car. The process was easy fast. Did not feel Pressured thank you, David Yoon Our sales consultant for an amazing experience! We love the car the 26 Honda passport We are very happy

I primarily deal with the parts department for my needs and they have always been excellent especially with regards to going above and beyond with guidance and flexibility with pickups or deliveries. Rick especially has been exceptional and I just wanted to take moment to thank him for all his guidance and exceptional customer service. From never having to follow up to securing the correct part needed without fail. Thanks as always Rick you have most certainly earned my business and loyalty.

My experience last week at Route 23 Honda was the best car purchasing experience I’ve had. Sam V. was my salesperson and he was very straightforward, explained details clearly, and truly gave me the best deal possible. No fussing around, reached a deal in 30 minutes. Will be going back for future vehicles.

Brianne and David were awesome to work with! I am very happy with the deal I got on my 2026 Civic. The absolute best experience I've ever had in a car dealership. Thank you for a wonderful purchasing experience.

I recently purchased a Honda Passport from rt 23 Honda. I was looking to purchase a particular model Passport that rt 23 Honda had available. I contacted the dealership and I was transferred to salesman David Yoon I inquired about the particular passport that I was looking for and if it’s available. I explained to him what my budget was and what I was willing to pay . After a little back and forth with his manager. David was able to sell me the vehicle within the budget that I needed to be . I gave David a deposit over the phone. And picked up the passport the next day. I have purchased many vehicles in my lifetime and my experience with David was very pleasant. He conducted himself very professionally and was very knowledgeable and patient on explaining all the functions and operations of the passport. I will definitely recommend rt 23 Honda and David yoon in particular.

My wife and I were skeptical walking in here expecting the worst car buying experience like everyone does but we immediately got approached by Marc and put at ease with the whole experience. We had a plan and budget and Marc did all he could to make the numbers work for us and give us what we wanted. Hoping to not have to buy a car for a while but we definately know where we will go when we need to! Marc was great and made us feel comfortable with the whole experience. Thankyou sir!

I rarely leave reviews, but this experience was disappointing enough to warrant one. I went in for a routine oil change and was unexpectedly told I needed close to $4,000 in additional work. Already frustrated, I stopped by the cashier area to ask a simple question about license plate screws that were never fully installed when I purchased the car. The plate was secured with only two screws, leaving the bottom loose. I was directed to the parts department for help. Unfortunately, the interaction there was dismissive from the start. I tried explaining the issue and was cut off, told I’d be charged for a single screw, and made to feel like I was inconveniencing him rather than being helped. That frustration led to a comment I shouldn’t have made—I own that—but it never should have escalated further. I walked away and went to the service department, where I actually received help. Abdel in service was excellent—professional, patient, and genuinely helpful. That contrast made the situation even more frustrating. What crossed the line was when the parts employee later came out under the pretense of “checking if I was being helped,” only to confront me about the earlier comment and escalate the situation further. At that point, I had already moved on and was being assisted. The confrontation was unnecessary and unprofessional. What’s most disappointing is that I had intended to ask about purchasing OEM rims directly from Honda, but by then I was rushed out and had no interest in continuing the conversation. End of the day, customers should be heard—even when frustrated. One department handled this correctly. Another did not. Management should take a closer look at how customer interactions are handled in parts.

Marc was an excellent salesman and provided the best service from start to finish. He truly listened to all of my concerns and followed through exactly on what he promised. Nicole at the cashier’s desk was kind, patient, and made the payment process smooth and stress-free. Elvin in finance was transparent, supportive, and explained everything clearly. The entire team was professional, honest, and supportive, which made this a great car-buying experience.

We had a great experience purchasing our new 2026 Honda Passport TrailSport Elite vehicle from RTE 23 Honda. Our salesman, Luis Alvarado, was knowledgeable, professional, and never pushy. He took the time to answer all our questions and made the entire process smooth and stress-free. Everything was straightforward and transparent from start to finish. Highly recommend working with him—we love the new Passport!

Had an incredible experience working with the staff at Honda when buying a car today. We went to check out cars and worked with Eddie who was INCREDIBLE. Super knowledgeable about cars, offers, setting expectations, and listening to feedback. He was also great when we ran into some bumps getting ahold of our insurance company and then with the bank. Roly was also fantastic when it came to the finance side of things. Originally didn’t expect to come out with a car today, but they gave us so much confidence in our decisions every step of the way!

I've had a lot of experience buying cars and these guys are at the top of my list. Did my research. Emailed a fair offer. Brianne quickly responded (after speaking with sales management) my offer has been accepted. Had an appointment with Carlsen. Quick test drive. Some paperwork. Over to Rolando in Finance. More signatures. Wrote check. Drove home with not one, but two cars! Honored the price and no games. Excellent experience!

I just purchased a Certified Preowned Vehicle from Honda. Yaik Tung, the Sales & Leasing Associate who worked with me did a great job guiding me seamlessly through the process. He was considerate, accommodating, efficient and did a fantastic job. Very grateful to him for taking the time to help me with this important decision.

My husband and I just purchased our first new car from Rt 23 Honda, and we couldn’t have asked for a better experience! Yaik Tung was our salesman, and he made the entire process completely painless from start to finish. We came in knowing exactly what model, trim, and color we wanted, and he guided us through everything from the test drive to the paperwork with friendliness, patience, and great knowledge of the car. As young buyers, walking into a dealership can sometimes feel intimidating, but Yaik made us feel comfortable and confident the entire time. We never felt pressured, and he truly made sure we were happy with our purchase. We’d also like to give a shoutout to Javier Flores from the finance team, who helped us secure contract rates we were very happy with. Overall, Rt 23 Honda made our first car-buying experience smooth, stress-free, and enjoyable. Thank you, Yaik and Javier, for all your help! We love our new car!

​I want to give a huge thank you to Yaik Tung at Route 23 Honda. I was a bit nervous about buying my first CRV, but they made the entire process so comfortable and stress-free. They listened to my needs without any pressure and answered all of my questions with a great deal of patience. I never felt rushed or pushed into a decision. He was transparent about the pricing and financing options, which I really appreciated. I am so happy with my new car and would recommend Yaik Tung.

I had an absolutely stupendous experience working with Heriberto Rojas when purchasing my Honda HR-V Sport. From the moment I arrived, he was courteous, professional, and completely transparent throughout the process. He made everything smooth and stress-free, and had me driving out in my brand-new car in just three hours! I couldn’t have asked for a better experience. If you’re looking for someone who truly goes above and beyond, I highly recommend Heriberto.

Absolute 5 star experience from the moment I walked in the door. I felt welcomed, I felt getting what was best for me and needs was priority to Honda, I felt no stress, and I felt ZERO pressure. My salesman Yaik Tung made the process as easy as possible. He gave his undivided attention the entire time, and was very informative. I never felt rushed and he assisted me and helped me understand the vehicle and every step of the buy versus lease process. The finance manager Mohammad was very informative and explained my lease and warranty details thoroughly. He took his time to answer all my questions and made sure I understood. These gentleman felt like friends and I would recommend 23 Honda to anyone shopping for a new vehicle, and their deals/prices are the most competitive after shopping around. Yaik and Mohammad made the experience great

Route 23 Honda was so pleasant to work with when looking for my new car. I started off by inquiring online with the help of Yolarny. Yolarny was extremely helpful and responsive when I preferred to discuss pricing before making the drive out to the dealership. Pricing was all figured out by the time I arrived at which point Yolarny connected me with Andy to help me with the rest of the purchase process. Andy was happy to help me choose between two different vehicles and answered all questions I had. Andy helped me through the paperwork before turning me over to George in financing. I was bracing myself for the aggressive extended warranty sales tactics, however George was great and not pushy at all. He went through the different options I had to protect my investment and did not question when I chose not to pursue any of them. Overall I am so happy with my sales experience at Route 23 Honda and would recommend them to anyone interested in purchasing a Honda vehicle.