What clients say about German Automotive in Tinton Falls (NJ)
German auto claims we didn't pay them here is proof of the check paid, insurance doesn't pay mechanical rates for body work. Especially from a non lic. shop. If there is anything to take from this stay away from German auto. looks like a salvage yard more them a mechanical shop. To make allegations that we didn't pay them is false. Imagine if he will try to take advantage of a business what he will do to you. copy of the check attached.
Notice the date on the check and the date of review. May need better book keeping.
Nick, you should know better, maybe you should look up liable, you can be held liable for false accusations, and I will seek legal advise if you continue to make false accusations. Keep in mind we are a franchise that has attorneys.
below is the false review he left us on yelp
Nicholas R. German Auto
Eatontown, NJ
040
Oct 14, 2025
I can not express the poor conduct from this place. I advise anybody with a level head and common sense to STAY FAR AWAY. Steve colluded with another customer to steal over $6,500.00 from me, Another highly reputable repair shop in the area. After years of building a relationship of doing business and friendship turned into a mislead of trust that wound up stabbing me in the back and greed. 2 months of lying and deceit between Steve and the customer to find out that they were holding and hiding the money from me from the insurance company. Dishonest, un-loyal, and sneaky are now the only ways I can use to describe this place. Damn shame how fast a little money can change a person. Imagine what he's willing to do with your check book, safety, and trust.
The sunroof in my car was stuck tilted open due to some plastic pieces crumbling inside the track. In a panic, because it started to rain, I called German Automotive and Nick said to come right down. I did, and he was able to get the roof closed in a few minutes-in the pouring rain. Nick is honest and wow does he know German cars- other places I took it to wouldn't touch it. I'm amazed at how professional and helpful Nick was and recommend this shoppe to any German auto owner. I have had many German luxury cars, and was never treated with such honesty. THIS is how all repair shops should operate. Thank you!
Very disappointing and unprofessional service
I regret ever trusting this mechanic with my car. I went in with a minor issue, and somehow left with even more problems than I started with. They clearly didn’t know what they were doing, and it felt like they were just guessing instead of properly diagnosing the issue.
I had to go to different place to fix what they did.
Terrible experience – I do NOT recommend this mechanic!
I brought my car in for a specific issue, and not only did they fail to fix the problem, but they also made things worse.
The work was completely unprofessional, I eventually had to take my car to another place just to fix the damage they caused.
I’m so glad the other local mechanics like Trotters and Jimmy’s garage recommended this shop to me for German cars, I met Nick and he’s such a great guy! He took care of me and my car’s concern promptly and has a charismatic personality that I appreciate. Nick is honest and does a good job, so I recommend going here for quality work rather than the dealer (stealership) or another questionable shop that would charge you unfairly and not do a great job. Nick takes pride in his work and it really shows. Go see for yourself if you need work done to your car, you’ll be glad you did! Thank you, Nick, and I look forward to seeing you in the future for further needs as they arise!
Honestly such a great business and the people are honest and not going to take advantage of you. I hate going to dealerships for service because I honestly believe they overcharge and make up problems to increase your bill not to mention take off good parts and replace them with older ones just to tell you you have to replace them $$$. These guys are great, don’t go anywhere else just go here.
This is the 3rd and last foreign automotive repair shop I'll ever need!
Quality of work is better than any I've had in 25 years of owning my BMW 528i, with fair pricing, a creative solution mindset, when needed, with everyone being friendly and accommodating!
A nice generational family business with strong ethics, value and goal of quality work that satisfies their clients, keeping them customers for life!
Thank you, Nick, Robin and the whole German Auto Family! 😘
Excellent!! Mr Rossi is VERY , Reliable , Reasonable, Professional!! He & His Staff Run their Car , Mechanic Business SIMPLY THEE Best! Great work on all European Cars ! 🥂
I wanted to Love this place even my mechanic recommended I go to German Auto to have my Cabrio convertible hood operating again. Three days after dropping it off, it's a broken line. The car sat there a week. I needed my car Ron was too busy couldn't get to it meanwhile full of dirt & bird poop my car was wedged in-between what looked like a junk yard parked in the back. All this time I thought he was fixing it. While washing the car I noticed a deep gash on the rear bumper that wasn't there when dropping off the car.☹️It's to a VW dealership I'll go for this repair. What a waste of my time, I have two VW's he could have had as customers, it's a shame.✌️
Hands down best place to go for your Volkswagen. Nick was so knowledgeable, professional and honest with his work. I was feeling so defeated after leaving the dealership with a high quote and Nick saved me. I can’t thank him enough for his help with my VW Jetta side mirror issue. You’re the best!!!
Nick was fantastic. He was able to fit me in to accommodate my schedule and he checked all my concerns (and more) to make sure I knew what was needed for my car. He didn’t try to up charge me or sell me things I didn’t need. He was extremely thorough and honest. Robin was an absolute delight to work with. She was so kind and knowledgeable. She was able to give me my estimate for additional work before I left and made sure to get all of my car’s information so they can order parts. I would definitely recommend this shop to anyone that needs work done! Thanks again :)
Highly Recommended. Nick is extremely knowledgeable regarding all German Vehicles. His work is excellent and thorough and pricing is extremely fair. I will not bring any of my cars elsewhere as my many experiences with Nick at German Automotive have all been positive. Nick goes above and beyond to accommodate the customer. I fully trust his work and his estimates as he is truly a man with high integrity and will only charge you for work that is necessary. Pricing is excellent especially considering the quality of the work.
Very professional, able to quickly identify an issue with my Mercedes, and provided a couple of options. Open and honest - Awesome service for a new customer!!
No-hassle, easy drop-off (24/7) / easy pick-up (24/7), easy pay (over phone). These guys are not rushed, they answer the phone and flex to what you need.
I had my BMW 335 water pump replaced by them last year for a good price.
I will be back!!!
Great customer service. And the best European specialist mechanic hands down!!!. Great on prices for parts n Labor. Will definitely use these guys for all my auto needs.. <3
Nick at german automotive is just great very clean and very reasonable and over all top notch i got 4 mercedes a 99 mb s420 /00 ml 430/ 03 ml430 /2006 s430 and a 08 bmw x5 and they all get pampered at german auto I've recommended my family and friends to nick and they all love him if you want your car fixed right the first time go check out the german wont be disappointed
Nick was great honest and reliable his work is very clean he will explain everything and very trust worthy and never tried to take advantage of me being a female customer like other shops try to do such a gentleman he takes such good care of my 2 Mercedes-Benz wont trust or go anywhere else
Nick is extremely experienced and knowledgeable of the sometimes very complicated nuances of Mercedes Benz auto repair. His diagnosis and explanation of the problem and repairs needed are impressive and thorough! Strongly recommend German Automotive for any and all of your repair needs on your Mercedes Benz. Quality work!
These guys are spot on and always honest with me. I know enough about cars to know when I'm being taken for a ride and I've never got that feeling from them. Highly recommended!
NOBODY in the area does better work at better prices on German cars.
Nick 1 and Nick 2 have worked on my MB sedan, 2 MB SUVs, and a persnikitty VR6 VW and every time it's spot on. There's a reason the local EU import dealers use them for their service.
Believe me, you can get run-around at a stealership or just go see Nick and be happy.
I had a 3rd party headlight set installed by the store for my MB CLK320, which the dealership previously not willing to install it for me. The craftmanship is great, and the charge is more than reasonable. I am very pleased with the works performed.
Also their service and charge for the regular maintenance done for my car were superb. I stongly recommend this store for your German cars.
Work performed by Certified Mercedes Mechanic at very reasonable pricing. Correct diagnosis of issues with cars, especially my Diesels, and prompt resolution of operational issues with my numerous Mercedes Benz vehicles. Nick had kept my trusted '87 300DT running for over a million miles and I am still amazed about his knowledge of the mechanics of these German Gem Automobiles...the best in the world for longevity and service. Prompt courteous and knowledgeable service at reasonable prices will always keep me coming back for German Automotive's preventative maintenance of my cherished MB's.
I have my 2003 ML320 repaired by Nick last year cost me almost $575.00 for stupid alarm going off. after replaced the new parts and still going off by itself than was told another censor was bad and wants charge me $ 500.00 again for he missed the parts-can not be trust!!
My family has been coming here for 10 years. Best prices, and best German mechanic you are going to find around. Prices and labor rates considerably lower than dealerships. Nick is very fair, and gets the work done in a very timely manner.
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