What clients say about Mazza Recycling Services in Tinton Falls (NJ)
Choose this company if you like to be woken up quite early weekly, literally have woken up to 5ams and 6ams loud truck and banging garbage container. Company has no consideration for it's residents in condo communities. Why you can't start work after 8am, specially if you know you like to jiggle that container to shake the air out because you're here multiple times a week. Never get this inconsiderate company, specially if u have loud sound PTSD, its loud and sucks to be woken up to.
Its a HOA. It's fine your bigger issue now is that your recycling guy. Last week only emptied whats in the bin. We have new construction with people moving in and box overflow is still there since last week. I literally just was the man just do it again. So how many weeks of not picking up all recycling. He needs either a buddy, or a we need new garbage people. Maybe my hoa can change because this is the second year and I now have another complaint. Either get your people help or dont hired lazy people or they don't do more than they have to, because of lack of insurance coverage on your behave, they dont want to get hurt. Update... 3 months later still same bs find another company people.
See the picture, so they can move the garbage bags. Just not to finish their job. So we were told by hoa that the mazza person can't do anything about the bags, yet they were moved so the recycling can be dumped out. Make it make sense, the math doesn't add up, awful company. Dumb employees, like I dont understand there were bags over flowing bc of the last snow of Feb 2026. This now must be known to public knowledge. Listen how ridiculous these company is. Listen up...
The first mazza guy comes moves the trash bags out the way to dump the trash bin into his truck. Then chooses to not put them in the bin he just emptied and leaves them there. Later the recycle guy comes sees the trash bags in way decides to move the bags so he can empty the recycle bin, that guy chooses to not open trash bin and put bags in that empty trash bin and get this once he finished putting recycle bin down he places garbage bags back in front of both bins. Now does that make sense. And there's a mattress and tree that still havent been picked up. Idk if the owners care about there company or brand but its not looking good. Maybe dog riding with garbage drivers should be a revoked privilege.
People have added because you're employees left the trash in the way.
The African American guy always wearing an eagles hat, at the scale house is slow and inconsiderate, he’ll have you standing at the window for 30+ seconds with your paperwork in hand while he’s on his personal cellphone doing BS. His lines are always longer than the other scale house workers, when I find out what scale he’s working, I avoid it like the plague. The other scale house workers are quick, time is money. This guy must think he’s at home relaxing on the couch. Everything else in Mazza is smooth, but this guy sucks. Re train him or replace him.
Update 2/26/2026 12:46 PM EST
Spoke to management, they stated they’ll talk to the employee and assure this doesn’t happen again. Thank you management, you guys run a smooth effective operation and I can’t wait for the truck pull again. Thank you for all you do for the community 👍🏼
The process couldn't have been smoother. The drivers who delivered and picked up the dumpster were on time, professional, and super nice. I'm still cleaning out a house, and I will definitely use them again. If you're able to fill it yourself, you can get a way bigger dumpster for way less money than a junk hauler will charge you. I wish I'd found Mazza last year before I spent several thousand dollars on a certain national junk hauler.
Ordered a dumpster which they delivered next day. I called to have it removed, which they removed the next day. They sent me an email saying my order was completed when they picked up my dumpster. My credit card was charged when they dropped it off.
Over a week later I got a charge on my card for $144. No invoice, no email, so I reached out and they said my dumpster was over filled and that was the service charge, they also said they didn't send bill or contact me because they were behind.
I definitely would steer clear of this shady business and would never recommend getting a dumpster off them. I'm not sure how they can send an email saying order is completed for my dumpster then bill me over a week later after the load was dumped. That is a shady way to do business especially since our dumpster wasn't even full, I would strongly not recommend these dishonest people.
I want to thank Mazza services for finding my spouses cellphone.that was lost a month ago and found by one of there truck drivers.Honest people are hard to come by it wasn't so much about the cellphone cause it was replaced it's the fact that someone found it and wanted to return it. And if that doesn't convince you to pick Mazza Service's where you can put your trust in them ..But most of all your Trust...Thank you very very much......Jessika..
I had a great experience working with Mazza Recycling. My sales guy, Drew, is fantastic — competitive with pricing, attentive to details, and always quick to respond. Online payments are quick and easy too!
Antonio Ortega and the the operators that load my truck with glass daily do a fantastic job. They load quickly and efficiently to keep me moving and on schedule. The grounds are maintained well to help avoid tire hazards. Updates on material are paramount to help dispatch stay informed and trucks scheduled
Its a pleasure to serve the facility.
MQ
Wow! What a great experience with a family owned business. Both of my business needs were met with roll off containers and their regular trash service. On time every time, great customer service and a no hassle bill pay process. I’d also add my drivers are great, friendly and always willing to go the extra mile! Ty Mazza Recycling.
Ordering the container was super easy, I was very timid calling a dumpster container company to be honest, but Matt over at Mazza made everything easy to understand. It was delivered, they placed wood under the container to stop it from damaging my driveway. Ended up getting rid of all the junk I’ve been holding into for years.
Mazza safety ditector showed up about 3 weeks ago. Confirmed that scratch/dent was made by truck railing system that uses for dumbster pickup. Mazza claimed that insurance will create case. All this is huge spam and lie. Both Customer service and Safety director blocked my number. This is horrible!
Our company reached out to Mazza recycling through their website, was contacted the same day, and had an in person meeting scheduled the day after. We recycled literally tons and tons of equipment with them soon after, and the process was super simple and convenient! The customer service was outstanding and I highly recommend the services of Mazza recycling.
I can't say enough good things about Mazza and their wonderful employees who care so deeply about our community. With addition of their foundation, they are making an even bigger impact than ever before!
So I literally observed a dump truck almost called a three car accident and crushing a woman in her Toyota Corolla playing rake check as she got between a 18 wheeler and the dump truck. These people carry class a license. These people are supposed to be professional as I called business to report the driver with the last three digits, a 16 on his license plate, not only did the business Denise as she claim her name was as well as the first lady hung up the phone not only did they laugh in my face and thought that this was a funny almost death incident that could’ve happened. They became compatible over the phone, very unprofessional, began to raise their. Voice over the phone as the other older woman laughed in the background if this is a professionalism that this company has, I can imagine the corners that they’re cutting when it comes to the ecosystem and their business
Our visit to the facility was quick, easy, cool and a learning experience. We recycled low grade scrap steel, solid and thin pieces of aluminum and some brass. The staff directed us what to do and were very helpful and courteous. They gave us a few pointers when recycling. The facility is impressive because of what can be recycled. I will definitely be back with something to recycle!!
I’m writing this as someone who is NOT a customer. One of their drivers inadvertently did some damage to my property while working on a neighboring job. I politely called the company around 9am and spoke with a very nice lady who asked I email pictures, which I happily did. By noon the company contacted me with a genuine apology, explained the driver was addressed, and the damage would be fixed. Reading any of the negative reviews I see they’re all responded to and I’d have to guess Mazza tried to do right by the situation, as they did with me. I don’t need a dumpster, but this is the type of personal communication in a company I’d want to do business with.
This company shows no regard for its customers or its customers’ property. The driver ran over a temporary fence on the construction site during pickup at 5 AM. He made no attempt to notify us, just carried on with his day. We had material stolen from the site. After spending $10,000 on container disposal services with this company, Mazza was absolutely disgusting in our interactions. No apology, zero thought or care.
Last week we rented a dumpster and we did not have the best experience with Mazza. This was my first time renting a dumpster. We had some garbage we needed to get rid of from a space where we are going to open up a business. So, I called to rent a dumpster, when I rented the dumpster I told the nice lady on the phone that we had a parking reservation for the dumpster that started at 10 am on 5/7 so they could drop it off after 10 am. They never gave me an ETA on when the dumpster was going to be dropped off so I had my guys waiting from 10am till 1:00pm when the dumpster finally got dropped off. When the driver dropped off the dumpster we asked (we had to ask b/c we had never rented one before) if the dumpster could be filled to the top or it had to be filled at a certain height of the dumpster, the drivers told us we could fill it to the top as long as the mesh was able to fit on top of the dumpster. So my guys filled the dumpster and got it ready for pick up. Then, our parking reservation ended at 10am on 5/9, which was told upon renting the dumpster, so the dumpster had to be picked up by 10 am that day. The guy who was picking up the dumpster came probably after 11 and my brother was there in case anything was needed. Well, that driver refused to take the dumpster because it was filled to the top. He was very rude and said he wouldn't take the dumpster and he didn't care what the other driver had told us about filling the dumpster. So, that driver left, and then my brother had to remove some garbage from the dumpster (More work than needed). Then, they said they didn't know when they would pick up that day. They ended up picking up before 4. Overall the experience was horrible.
Dumpster was picked up on Saturday and this is how they left the yard. The driver was super rude and arrogant. Don’t wast your time or money with this company. Second photo is trash that fell out of the dumpster that they left behind. They truly are garbage
5/5 Hands down! In my opinion, you won't meet a friendlier group who does a fantastic job. Excellent communication skills + personable people make for a great team. I recommend Mazza Recycling to anyone looking for all the services they provide! :) Their commitment to success cannot be measured.
We've been working with Mazza for years and they are absolutely awesome! Our trucks are in and out fast with fluid communication throughout the entire process. If you're dropping or moving recycling material, these guys have you covered!
This place is horrible and unprofessional stuff, from the guy on the scale to the forklift Drivers. i checked in at 9:02 am , got to the door at 9:35 am and they took 1 pallet out by 11 and finished at 4:11 pm, i counted 14 trucks that got there after me and they all left right away and just because they have problems with the broker i booked the load with. they guy on the forklift told me without me asking him all that was because the broker. I lost my reload, ran out of hours on a Friday where is not trucks stop near by and all because they don't like the broker. Thanks for ruining my day and my weekend.
Horrible - do NOT recommend. The driver came to our house, unannounced and leaned on the horn aggressively and rudely. When we went to move our car from the driveway for him, he started screaming obscenities at us, in earshot of my 9 year old. He then got out of his truck (we still have no understanding of why he was so angry and aggressive) and stormed up to my husband, still screaming obscenities. We decided not to move our car, and he then left, still honking the very loud air horn, and returned the next morning at 5:30 am - making as much noise as he could to disrupt the peace and serenity of the entire neighborhood. I would avoid them at all costs.
We used Mazza for much needed dumpsters so we could prepare for our move. The ordering process was done so easily!!!! The dumpsters were carefully placed on our driveway with protection of the pavers, which was very much appreciated! The dumpsters were delivered and removed ON TIME!!
I know Mazza is much more then just topsoil and mulch but I only go in there for the topsoil and mulch so this review is only for that and the people I deal with. The topsoil is as good as it gets as well as the mulch. Prices are very reasonable and the guy in the scale house who gives out the tickets is a great guy his name is Miguel. He could be a supervisor or something I’m not exactly sure..
This place is a joke of a business. I emailed them on monday about scrapping a small boat. They told me in the email the minimum was $78. I arrive on Saturday of the same week and they tell me they have raised the minimum price to $400 this week and wouldn’t honor the price in the email. Seems like a convenient time for them to raise the price 500%. The guy in the office was really rude as well
Had other estimates and not only did Mazza beat them by alot! they came for estimate on time and I had a agreement price in 15 mins. They came the next day, again on time and removed everything as planned. The 2 young men who came were polite,efficient and quick. I highly recommend them for any project.
I called Julie in November to have a "can" delivered to our home as we were getting ready to start renovation. She had the can at the house the next day. When we needed it longer than we had originally thought and I was stressed about getting everything done, she just said to keep it until we were done. I called today to have it removed as we are finally done and it was gone within an hour. They were reasonably priced, and such a pleasure to deal with. I would recommend them to anyone.
We needed a dumpster ASAP and Mazza's did not disappoint. We called to request a 15 yard, but, at first, they didn't think they had one available so we settled for the 10yd. Within 10 minutes after booking, I received a call back that they were able to locate a 15 yd and it will be delivered in the morning. Their price was reasonable and they put down wood planking so the dumpster wouldn't damage our driveway. We highly recommend Mazza's and will definitely use them again, in the future.
I have been working with Mazza Recycling Services for years and consistently have great experiences. The ladies in the office to include Cassie, Samantha, & Patty are always quick to answer the phone and help were possible.
Jim in the scale house is great & informative. Rajhid in the yard is always upbeat and a pleasure to work with. Highly recommend them for your trash & recycling needs.
Terrible service. We have been told the dumpster would be here around 10 am. We had our contractor waiting for it. We had to call three times and every time we were told that the truck is on its way. Oh man. For next 4 hrs and 20 minutes! We then had to pay extra help to clean the yard after the demolition.
Customer service was rude when asked for solution. She lied constantly:
- I am the only one in customer service and I did not promise anything. Oh really? The day before we spoke with a man!
- "We scheduled early time delivery for you", "No you did not. I specifically asked the driver about it.
In the end she shouted at me and hung up on me. I wish I saw other customer reviews before. I would recommend to STAY AWAY.
Website
