Prestige Auto Inc in
Sayreville (NJ)

Very impressed! We were visiting from NC and started having brake issues. He fit us in and was able to get us fixed quickly and completely, so that we could head home. Pack explained everything and was very responsive to our questions. Highly recommend!

Wow! Totally impressed with the excellent service today. I was in town from Baltimore area and was having issues with my car. Was told by a local well know auto franchise that the issue I was experiencing was caused by faulty camshaft sensor. I was referred to Mr Pak of Prestige Auto and the amazing referral reviews were spot on! Mr. Pak was very professional. You can see how he truly cares for the customer. He explained everything to be done to my car found the cause of the problem. He examined and cleaned the sensor in question and informed me about the noted sensor issues with the 2020 Chevy Equinox vehicles to watch for. I was so happy and glad to find an honest mechanic who truly cares about his customers. I’ll be back for all my car service needs.

Honest… thorough… and knowledgable! for over 10 years we have trusted the maintenance, upkeep and repairs of ALL of our vehicles to Pack and team. Always ready to help in a pinch. Fair pricing and terrific diagnostics made us long term customers… and friends!

I would not recommend this place for you auto repair. They are more expensive than a dealership itself. First, they did a diagnosis on my car and I agreed to get it repaid after finding the issue but they still charged me for diagnostics additional.

This guy is full of stories. I took my audi, my toyota, and my chevy and every time he overcharged me. Then has the nerve to lie to me about the undercarriage of my toyota. He took it off and never got me a new one claiming it's on back order for about 5 months now. I asked him not to remove my old one until he gets a new one he did it anyway. Unprofessional and full of excuses a d high prices.

Mr. Ketan is straight forward and you can expect genuine car diagnosis, proper guidance and suggestions for the repair/maintenance. He is easy to work with and always keeps the customer in mind. Quality work with excellent customer service. Highly recommend Prestige Auto for any maintenance or repair work.

Amazing service! I had a problem with my car's transmission and 2 other mechanics couldnt identify the source of the issue. Prestige readily found the issue and explained it 2 me in words i could understand. I really appreciated this because im not very car literate. Also they help me find the cheapest options possible. i been driving my car for almost a month and the issue is completely gone. 10000% recommend them.

I have been trusting my cars to Prestige for about 2 decades now. The owner, Ketan, is extremely knowledgeable, and will take time to explain in detail the problem as well as different options for repairs or even say that nothing needs to be done at this time. I would wholeheartedly recommend Prestige to anyone looking for peace of mind when giving their car for repairs.

Pack from Prestige did it for us again. After recent repairs we had an issue with Brake lines and leaking fluid. We brought our vehicle to Prestige for an analysis of the situation. The car is old but we just invested money into the AC System and Exhaust so we were not ready to trade it in just yet. Pack diagnosed the situation and came up with a way to repair without breaking the bank. He completed repair in two days and we had our car back once again. As noted previously I would highly recommend Pack and Prestige for all your auto repairs!

Highly recommended! I was stranded 2 hours from my home with a broken alternator. Luckily I found Prestige Auto. Pack and Nelson, his mechanic, made it a priority to get me back on the road the same day. The job was not easy, since the bolt connecting the alternator was broken off in the engine block. Pack explained the problem and the solution all along. I received superior service at a very reasonable cost, but the respect they showed me as their customer was priceless!

The staff is polite, keeps me updated throughout the repair process (including sending pictures and video via text), and is clear when explaining what my car needs. The prices seem reasonable and and they always give estimates for various levels/quality of parts. I highly recommend them.

Excellent service from Pak and his crew. He takes the time to really listen to the car issues you're experiencing. Then he diagnoses the problem and explains the next steps to you thoroughly. His prices are reasonable and, when you get it back, your old car feels new again. I've read all these 1 star reviews and have never experienced any of what they're saying. You can definitely trust Pak with your car.

Pac and crew are really great! Highly recommended. Fix's all my problems with my three cars and takes good care of them. Family place! God Bless them. Please try them. Really awesome prices and great care. Highly recommended.

Pak, the owner is an honest and reasonable guy. He will explain to you the problem, gives estimate of parts and labor, fix it quickly and test drive it himself. Although it's a bot far from our place, its worth the trip to his garage. We will definitely be back for future car issues. We have our RV repaired by him 15 years ago and he still remember us.

UPDATE: turns out this was a scam after all. I was told that on a recent repair. Pack changed a part that had no problems and charged me $731. I am of the nationality as him. God only knows what he charges other people. Avoid this scammer. This place is really good. I was driving by and decided to take a U-turn and get a few things fixed that I'd put off for a while. I told Pack, who runs the place, where I thought the problem was. In spite of being very busy and shorthanded. He took a look and told me what really needed fixing. Sensing that these were a priority to me he even rearranged his schedule and fixed them for me. Rupali who took care of the billing was very nice too. I saw Pack interact with other customers and got the feel of a family environment. Pack takes the time to explain things well. I would definitely recommend this shop to anyone. Even though it is a few towns away from me, I will be going there again.

I trusted the shop, but at last I was cheated. I went to get a quote for a repair work for my car, they quoted standard market price. However, when I left the car for repair, they called and told me I may have fix breaks and parts. I never asked to fix those. When went to pick up the car, they added extra charges saying they repaired those - although i never asked. Anyway I paid all those charges. My other car is BMW, they told me they can fix those car also. I had a minor issue in the car, I asked specifically give me ALL charges upfront even if there diagnosis charge. They asked me to leave the car with them. Then they told am ridiculous charge, plus diagnosis charge. And they are not willing to give be back the car - unless I pay the diagnosis charge. I would never go to them. I don't recommend anyone going to this shop

Great service and reliability. I always feel like I am getting the best options to address my car maintenance/repair needs. I had an issue where my car had extreme moisture and Pak spent weeks trying to reduce the moisture and deliver a solution to me. Prestige is an honest shop and highly recommended

My car overheated and I had AAA tow me. They sent my car to a authorized local repair shop "Prestige". AAA said they would give me a 10% discount. They spent 3 days to replace the hose that broke and flush and fill the anti freeze then they said I needed to replace the thermostat. The price they initially quoted for parts escalated dramatically when I got my invoice and the labor charges were through the roof. Then they only gave a discount on labor and didnt know what 10% added up to until I did the math. They never called me back when they said they would and I had to continuously call to check on the status. Now I know this was so they could justify the labor charges over 3 days. Avoid Prestige at all costs. Thanks AAA for the horrible experience. I wish I could give ZERO stars.

One of the most honest and thorough mechanics I have ever dealt with! Highly recommended by everyone I spoke with about my car trouble and now I know why! Initially we were quoted for some maintenance that turned out didn't actually need to be done, so they opted not to continue! Why fix what isn't broken? They also went over a laundry list of "issues" that another shop gave me ($1700 worth of parts/labor) but nothing needed to be done!

This car service is a big spam. I wouldn't even give 1 star. I went there to show couple of scratches and dents on Saturday. The owner told me that even though he wasn't sure about one of the dent, he would repair the other dent and remove all the scratches so nicely that no one would be able to tell there were any scratches until they inspect very very close. I walked him around the car for 3 times showing him all little scratches here and there. On Thursday, I left my car there and when i went to pick it up on Saturday, it was like a big joke. He hasn't touched any dents at all, and the scratches, it was like a little baby pouring color on the car. It was a very rough color lining with even different shade of color and that was visible even more than before. And it seemed like he dropped some color in two places and that's all. For that nonsense , earlier he said he would charge me between 100 and 150, but later he asked for 175. I was very disappointed with the work and left his place giving 150. If you value your money, never go to this place for service, especially any kind of scratch or dent repair . They talk sweet to you at first, but these people are the worst auto repair people I have ever met in life.

The engine in my car was making loud noises. I took it to Prestige and after examining it they told me the engine was shot. To remedy the problem they gave me 3 options: replace it with a new engine, rebuild the old engine, or get a junk yard engine. Since I was hurting for cash I went with the junk yard engine which was the cheapest option. I was told the job would take 3 or 4 days, but after only 2 days I was called and told that the job was finished. When I picked up the car the bill was exactly what I was quoted. I have been driving the car for over 6 months since the repairs and it has performed perfectly. Two thumbs up Prestige!

Prestige Auto and the entire owner/staff are a true blessing from GOD. They have been my family ever since I have moved to East Brunswick in 2008. Always Honest, Always Fair, Always Willing to go the extra mile for their customers. It is the Heart of a Man that controls his every action, his every thought, his every word spoken. It is indeed the heart of the owner that permeates his staff. That heart shows onto the customers as well. People like to be loved, and treated with integrity, from the greatest to the least. Prestige is always making the least into the greatest. They are not out to sell you the big ticket repair. They are always trying to help the little guy, though he may be big indeed. The mentality is always the same. Do the greatest job possible, for only what the vehicle needs to be safe, and do it as inexpensive as possible, with the best service turnaround delivering JOY to their client. Now, where can you find that? I guess I maybe a little biased towards my brothers and sisters. I love them so much with all of my heart. We have been through a lot together. I would say much more than your normal Auto Repair Shop/Client Relationship.It is quite frankly an impossibility. But that is the beauty of The LORD JESUS CHRIST. He only deals in the impossible. As our GOD said over 2000 years ago " With man this is impossible, But with GOD, all things are possible" As Saint Paul echos Our LORDS Words in the book of Philippians 4:13 " I can do all things through CHRIST who strengthens me." You will never regret taking your vehicle to Prestige. You will if you don't, for real. Oh BTW, did I mention Prestige sells used cars? They most certainly do. Very nice used, and reliable. All title, reg, and taxes are done there. I ought to know how great the used cars Prestige sells are. I purchased the very first used car they ever sold. It is a gem of a 2006 Honda Accord EX-L V6. The car is MAD Awesome. GOD did that. GLORY to GOD! They offer tow service, and rental car service as well. As for the quality of the service. I mean, first class is not even the correct word. Stupendous might be better. Give them a try, even if it is just for a oil change. What have you got to lose? A lot if you do not go. Much Gain if you do. Cars need love. You trust your life to them don't you? Like a your body with a doctor? Take your car to the best healer around these parts. May GOD Richly Bless Everyone Who Reads this Post, and For those also who don't, In CHRIST JESUS Our LORD. Amen.

Pak and his team take the time and patience to explain the problems and alternative solutions. In the last few years I have used Prestige, the car was repaired properly and generally returned within a day. We intend to go back for service because of the professionalism and reliability at competitive prices. Highly recommended!!

I had a problem with my car, and I researched a few places. Prestige and Pack stood out because of the good reviews, notably about the quality work and Packs honesty. After my experience I can certainly agree. I have never had such a great experience. This is a great company with great people, I will never go anywhere else. I have found a great mechanic and a true friend. Please give them a try you wont be disappointed. In my opinion this place is THE BEST!

I had new tires put on at this shop, and this the second big repair I had done to my car with them. Pack was once again courteous and respectful to me. Easy to negotiate with him as well! Not like most mechanics that might be too aggressive. Only reason I give 4 stars is because when I got back home after driving my car with the new tires on the same day that it was put it on, the tire pressure was light showed on my dashboard. I checked and it was very low on front passenger. i filled all my tires up and I hope that there's nothing wrong with the new ones if there is I'll go back, but so far so good. Goes to show of course not everyone is perfect but at least Pack is nice to talk to when there is a problem. Also check your car tire pressure! no matter who you go to check your whole car when the shop is done with it.

I'm not sure what's going on with the people who gave this place 1 or 2 stars, but Pack and his guys are great! I had issues with my oxygen and speed sensors, and they fixed my problems in no time (and for $30 cheaper than a quote I got from another shop). They even lifted the car up and walked underneath it with me to show me what had been done. They answered all of my questions and were kind and courteous throughout the entire process. I've only been there once, but I'll definitely take my car back. Thanks, Pack!

Took my '88 Grand Marquis here to get the transmission replaced. There was no charge to evaluate the vehicle. After evaluation, I was given several options for repair, and the reasons and estimated cost for each option. The owner was extremely thorough with all of his explanations, and he was easily reachable if I had any questions. I opted for the new transmission, which was ordered and installed within a week. The price for all parts and labor was reasonable, given this kind of repair. I've had my car back for a month now, and it drives beautifully. I live about 20 minutes away and I have auto shops in my area, but I'd gladly come back out here for any major work. Addendum: I have returned several times for general maintenance, and most recently, to get my starter/switch replaced. I came to the shop without an appointment as it was a semi-emergency, and I was hoping they could fit me in. I was in and out of the shop within a couple of hours. Great work, everything is always throughly explained. These guys are great.