What clients say about Garden State Truck & Auto Inc in Monmouth Junction (NJ)
The worse experience I have ever had . Having my car towed there on January 3rd and no one giving me at straight answer until 4 weeks later is ridiculous.. no one called me back for any updates to my vehicle. After fighting to figure out the issue that wasn’t told directly to me I got my car back yesterday February 27th. My car had parts inside that they left from my engine that wasn’t put back .. how disgusting can you be! the whole thing was a mess.. don’t take your business here ! They are terrible!!!
Kept my girlfriend waiting for over an hour after Toyota contacted them for towing, only to cancel right when they were due. Thanks guys! Amazing service. Wasted everyone’s time. Atleast mention why you cancelled
Do yourself a favor and get your repairs done anywhere else. Had my car for 2 weeks, no calls with updates or anything. I had to hound them to get the simplest answers. Front desk is particularly unhelpful and uneducated and after all that, still didn't do what needed to be done so I needed to get my car towed AGAIN through them, (I was sitting in their shop, why it still took about 2 hours to get a tow, when they were the ones who were towing, I have no idea) Will never ever be dealing with this company again. Wish I could have all my time back they wasted.
DO NOT COME HERE , DO NOT TRUST THEM!!!!
At first, I loved this shop.. great hours , friendly faces and great location. However recently, dealing with this shop has been a literal shit show. They are unorganized and seemingly tell people what they want to hear. They do not answer the phone, I called 20 times today. You can’t even leave a message. Now granted, I drive an Audi so l don’t come here often but I am beyond disappointed with the way they’ve treated my vehicle. I came into the shop, in April to get breaks and my coolant system repaired. They neglected to get my coolant system done that day however they told me they tighten the hoses. To my surprise, later that week I had to get my car towed to the shop because it ran out of coolant on the highway and wouldn’t even hold any because the hoses had been tampered with. They completely broke my coolant system because today is June 30th and guess who had to come back to get another hose replaced because all the coolant leaked out again ? Yupp - ME.
THEY ALSO BROKE THE LEVER TO THE HOOD OF MY VEHICE AND DIDNT MENTION IT.
It’s a blessing 🤞🏻🙏from God, to have Peter (owner) in charge of all of our Car Repairs ——-who is Honest, Trustworthy and makes us feel as a part of his family,Amen 🙏.
May God keep on inspiring Peter 🙏to continue his Good Karma🙏
Pete is the most reliable efficient honest full service repair auto body shop that I have ever been to and I've known him for years and if you go anywhere else being that I have a European car him over my regular dealership which I only do go to for certain things that's how phenomenal of a person and ethically businessman he is!
As well as he has George who is one of the best BMW certified mechanics that I have ever have
Worked on my car which I have owned my whole life and he is absolutely phenomenal fix my better than the overpriced BMW half the time when I've got my car back I always had issues with
Thank you guys Jenna
When you go there. Ask for PETE… he’s the best! I will NEVA take my car anywhere else. Pete gets the job done and not only does he get it done he’s very informative. I’m always happy when I get my car back.
This amazing place. David and the Owner. I know! A mechanic. Yes! You would think why is amazing. Well, here I have the best guidelines, instructions and kindness, they treat me as the best customer, I guess. Very knowledgeable for your truck, car or any device that have to be installed in your car, It doesn’t matter how old or how new it is. Always available for you! One time I couldn’t come and pick up my car on time and they stored for me for couple days free. That’s how nice they are. Highly recommended.
I love the guys here! Pete and José are fantastic 😊 Pete is a ray of sunshine lol. I’ve taken all of my cars here for maintenance and service, including my high end car. I found them almost 10 years ago and never looked back.
Wow! I just had an outstanding experience with service from Garden State Truck & Auto. George fixed the problem with my motorhome with great efficiency and cheerfulness. I am delighted to have discovered them.
This is the only place I bring my cars for 10 years !!! Pete always finding the solutions and take care everything very professional. Thank you. Highly recommend!
We used garden state auto to do work on my mother's car. I was given some of the best customer service and auto work. I have been in the auto shop industry most of my life, and this place has been the best experience I have come across!
10/10 will recommend to any and everyone!
I used to like their service and no longer recommend for a fair service.
I was charged exorbitantly for labor charges on oil change and tire rotation.
Pete charged 10$ per tire which is insane. Other auto shops only charge $15 for all. I did tell him the quote from a dealer would be $90 includes both services still he didn’t budge. I’d like not to be taken advantage of like this.
Pete is just a very down to earth awesome guy, he’s been the family mechanic for the last 10 years and anytime we ran into a problem he will find a way to take care of you! Many times our cars run down and we’re about to call it quits, but Pete always has a way to help try to reasonably get many of our cars back on the road: Audis, Bmw, Toyotas, Subarus you name it!
HORRIBLE! I came here to get my car calibrated after speaking to a very nice gentleman on the phone initially. Then once I got there, this disgusting-looking man sitting at the desk with missing teeth was vulgar. He didn’t want to do anything, move from anywhere or do absolutely anything. Then rudely opened my car door and didn’t listen to a word I said. Too bad the man that answered the phone wasn’t the one who was at the desk. Disgusting service here! I do not recommend it.
10 stars for Garden State Truck & Auto! Pete is the absolute best! Had one of our trucks lose brakes, Pete recommended a tow service that saved us money. Truck arrived, Pete began the work asap and was finished by the end of the day! Pete gave us a fair price with quality work! Will be using him for all of our truck repairs! We need more shops like Garden State Auto in our world! Thank you Pete!
Maybe Pete is a good friendly guy but he doesn’t keep his promises. I have been calling everyday to see what’s going on with my car and they promise me to look at it next day and they never do. Probably they think because my car is not drivable I don’t have other options! No I Do
I left the below review three years ago and I feel it doesn’t do Pete, the owner, enough justice!!! Pete not only does a more trustworthy and fair job than the dealerships but he is a genuinely great guy. We have an emergency in our family, Pete not only fit my 175,000 mile van into his schedule but delivered it to my house and filled it with gas so I’d have less on my plate!!! Who does that!! Take your cars to him, you won’t regret it!!!!
Old review
Pete is very friendly and fits you into his schedule. We’ve taken all of our families cars there and feel we are getting a fair deal unlike the dealerships.
Pete the owner is one of the greatest guys I Know. He has experienced and talented mechanics that always have fixed my vehicles. Pete has done 3 motors in various work trucks and one transmission, plus all of my other mechanical problems. Hell always fit you in the schedule and his prices have never shocked me. If you want quality service and reliable mechanic work. Garden State Truck and Auto in Dayton is the place to go. Tell him Keith sent you.
Pete and his team are definitely customer first friendly. I have come to him many times over the past 25+ years and he has never let me down. Garden State Truck and Auto Repair is the way to go.
DJ GrandMaster KC
Pete the owner is a very nice guy. He treats you like family. He is the only mechanic I trust with my cars. I Highly recommend this place for all your car repairs need... The pricing is reasonable and fair too.
Pete is my to go guy. He is fair and very helpful, the staff personal are friendly and professional. All the work that I have had done over the thirty years of knowing
Pete and his repair service have been successful. I really appreciate Pete and his team.
I took my 2014 KIA to have tires put on and I 'm very pleased with the work done. Took a car ride about 80 miles down to South Jersey and the ride was real smooth,, I like the tires that was chosen for my car. Thanks again Pete my friend. 09/18/2020
This is the best vehicle repair service. Pete, the owner is an honest and truly kind person. He is fair with his prices and always makes sure his customers leave satisfied. Shout out to Jose who is the best mechanic ever. I highly recommend Garden State!!!
This is by far the best mechanic in Central Jersey I've been dealing with them for over 20 years. Knowledgeable, easy to deal with, and gives you quality work at a reasonable price. I would recommend them to anybody no matter the job, big or small. The owner Pete is a great guy to deal with all in all.
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