Jefferson Auto Repair in
West Orange Township (NJ)

I was so happy so I bought a dozen doughnuts for the best auto mechanics in West Orange, NJ. Thank you Jefferson Auto Repair for your ongoing auto repair services to me snd my family. We’ve been coming to you for over 10 years. We highly recommend them for your automotive maintenance needs.

Amazing service! Everyone is extremely nice, the prices are fair, they give honest diagnosis and the service is perfect. Timely repairs and after years of coming here I’ve never had a single problem. These guys are the best!

Works on my fleet of trucks and cars all the time. Gets my vehicles in and out fast and best of all they don't come back for the same issue.

By far the best experience I’ve had with mechanics in the last 5years. My engine had sludge from improper oil changes from previous mechanics. Land Rover told me I need a new engine but Juan saved it. We spoke over the phone on a Friday and he was very realistic but positive about the situation where other mechanics didn’t want to try. While attempting to get my car to the shop I had to call several times and rearrange the drop of time a few times and he remained professional and patient. I brought my car in on Monday and he popped the hood, inspected the oil and went to work. He explained everything and also gave me tips on how to avoid this going forward. Left the car overnight picked up ok Tuesday and I have NO COMPLAINTS. The pricing was reasonable and the customer service was A1. He was very approachable and knowledgeable. I have already referred a friend and I will absolutely be back for future service needs. Thank you so much for all of your help.

THEY DESERVE ZERO STARS MONEY HUNGRY DISRESPECTFUL AND RUDE. Please do not go to these money hungry people. I took my vehicle to them sat in the lobby area for at least a hour before they even looked at my vehicle and gave me a diagnostic. It was an issue because they tried to charge me for supposedly working on my vehicle for a total of 6 hours when they didnt even start working on my vehicle until after 9:40AM AND THEY CALLED ME AT 2:15PM TO TELL ME TO COME GET MY VEHICLE. My stepfather was on the phone and wanted to speak to the older guy he had a very nasty and rude attitude and told my stepfather he wasnt getting on the phone to come in person. They acted very nonchalant. THEN THEY OVER CHARGE. I’ll see how well my vehicle hold up bc all the work they had to do they got done pretty fast. This was by far the worst mechanic experience I HAD PLEASE DONT GO TO THEM NASTY, RUDE, DISRESPECTFUL, AND MONEY HUNGRY. I HOPE THIS BUSINESS GET CLOSED DOWN. SAVE YOUR MONEY THIS WAS MY 1st and LAST TIME I DONT RECOMMEND. I COULD HAVE WROTE MORE BUT I DONT WANT THIS REVIEW TO BE TOO LONG MORAL OF THE REVIEW TAKE YOUR BUSINESS AND ELSE WHERE. I SHOULD HAVE WENT SOMEWHERE ELSE BEFORE I EVEN WALKED IN MY INTUITION WAS TELLING ME TO NOT GO GO SOMEWHERE ELSE SMFH.

Great Service! They were able to fix the starter of my Corolla same day and was ready within 3 hrs. The price was very good and affordable I really annoyed their patience and service !!

Highly recommend. Got my battery charged here. It wouldn’t hold the charge so they only charged me half price. Honest business, workers were knowledgeable and approachable.

They helped me in a right stuck one just left nyc to ca and my transmission was acting up they got it sorted pronto and had me on the road really great fast and couldn’t help me more if they tried there was also a lady that had an issue who was traveling with a dog and a little baby and they helped her get back in the car same day two incredible garage

You guys saved my cousins life! If I am ever in Orange, NJ I would definitely come to this shop!!!

I experienced my worst nightmare when my car broke down in an unfamiliar place with a toddler and dog with me. I called every mechanic that came up trying to see if anyone could help me get back on the road but no one had availability. But Jefferson Auto Repair told me to come in even though it was getting close to closing time. They immediately diagnosed the problem and told me despite it being close to closing time they would get it done. They even had their guys stay late to ensure I was able to get back on the road. The owner checked in on me, my son and dog (who he allowed to wait inside in their warm office) frequently to make sure we were doing ok. They finished my repairs in record time and helped me get loaded back into the car. I am forever thankful for Jefferson Auto Repair for truly going above and beyond to help me in a time of crisis!

Absolutely amazing, friendly, and professional service from everyone. I went in for an unknown leak, only to find out it was my brake fluid! They not only repaired the leak, filled my car back up, but they also cleaned out the mess and checked everything else to make sure I was safe. They're the only mechanic I'll be going to from now on!

These guys broke my radiator while doing another job, then charged me for a new one. Dishonest – DON'T TRUST JEFFERSON AUTO REPAIR!!!!

I've been coming here for some time now and I never have an issue with service. The guys are very nice and helpful. Prices are fair compared to a lot of places.

My family, which includes twin 10-month olds, was traveling to NYC for a big family event when our car broke down in West Orange (it was 97 degrees out, of course). We were frantic, but Juan and the team at the shop were totally professional and took the car in just before closing time, no sweat. They had the car running like new before we knew it, and treated me and my family like we were old friends. Easiest 5 star review of my life- thank you so much, Jefferson Auto Repair!!

So another repair shop at home in Brooklyn who shall not be name did a rush job on my hood latch and it flew up right as we were exiting the tunnel for a long road trip. Juan and his crew took my car straight away, and for a few bucks had us on the way in 20 minutes. Could have jammed us up but instead Saved my life and marriage. I owe you guys so much. Love. Top tier service! Thank you.

I have been using them for years on all my vehicles. I wouldn’t change or go anywhere else. They always explain every issue in perfect details. Prices are reasonable and the customer service is unmatched. If you want to have good service with an honest mechanic, this is the place to go to!

I have been using them for years on all my vehicles. I won’t go anywhere else. They are very good at what they do. Prices are reasonable and the customer service is unmatched!

The best, they are simply the best at what they do, and they do it all, most professional and experienced over all. Honest, Truthful, the best price for the work being done compared to all other shops I Appreciate a shop like Jefferson Motors in today's world Luv U

Honest people, indeed. I've been bringing my car over; for years already, and they're always attentive, honest and capable to fix every issue in my car. Really recomend this place.

The worst experience I ever had. The guy charged me a $1,000 and gave me my car back in worse condition. They also broke the latch for my hood. Please don't go there.

I needed 4 tires for my Ford Focus, Juan ordered them for me over the phone and within a day the very well balanced tires were installed. I had a long trip coming up and was glad to have this taken care of so quickly. I believe in supporting local businesses, and I definitely recommend this place.

I took my vehicle in because I was told my engine light was on due to camshaft position sensor. Now my car was driving fine. I just like to take care of my car so I took it to a mechanic before any issues did arise. I picked up my car and the next day the engine light went on, it was Saturday. I planned to bring the car in on Monday. That Sunday the car overheated and I couldn't drive past 45 mph. On Monday I took the car back and the mechanic said I needed a brand new engine! it will cost me $3,000. any other mechanical work wouldn't make sense. This seems like a scam or something. I cannot drive the car no and It sits. My daughter and I take the bus wherever we go until we handle this situation in court. If the owner can see this please respond and do right by your clients. Red Ford Edge

Very fast, friendly service... And they don't mess around. Your vehicle is in very good hands here!!!!

Our clutch blew out on the highway, and I couldn't have been more relieved that it was near Jefferson Auto. They were honest, quick, and my car now runs like a dream. Friendly service too! They really went above and beyond!

I brought my 2014 Mercedes Sprinter (105K miles) in because there was a "start idle" message on the dash, the truck completely lost power and I could not accelerate above 5 mph. I was told the fuel filter & air filter needed to be replaced right away in order to get the van back to running condition and other repairs could be fixed little by little. I brought the van in Thursday (9/21) and the very next day (9/22) the same problem happens to me while in Jersey City picking up goods from a customer, as I am in the courier business. I call Jefferson Auto to request a tow for the exact same problem I just paid $350+ to fix the day before. The vehicle is then towed back to Jefferson Auto and undergoes more diagnostics until Juan (owner) calls today (9/25) and tells me he cannot fix the problem because he doesn't have the ability to reset the diesel exhaust system and only the dealership can do this job, which I feel he knew from the beginning. I was then told it would be $300+ for the tow from Jersey City to West Orange and then West Orange to Union (Ray Catena), which I feel is wrong especially when I just paid 350+ the day before and not to mention missing 3+ days of work without my van aka my lifeline. I feel ripped off and would not recommend this mechanic to anyone.

I went to Jefferson auto for a ruptured brake line...the staff extremely professional and these guys know what there doing...I will recommend this auto shop to everyone.AAAAA+++++++ SINCERELY: JOAQUIN RODRIGUEZ

Jefferson Auto was recommended to me by a local body shop for a repair on my Yukon. Juan really spent the time to explain to me what the problem was and what they had to do to repair it. They got the job done in a day and left me extremely satisfied with the repair. I highly recommend these guys for any auto repair, great service/value!