What clients say about Rulyn's Garage LLC in Bridgeton Township (NJ)
This is the biggest scam I have ever seen, they over charge for everything, the people are extremely rude and won’t work with you they are there to scam you and take what you got they have zero consideration for anyone and will not negotiate what so ever. Stay away from calling if you are ever in an accident they will charge you over 1,000 for a tow and make up rates as they go along. STAY AWAY!
We took our 2024 Silverado to Rulyn's for damage caused by a deer. The initial insurance claim was estimated by photos we had submitted to Geico online. Needless to say the damage was more extensive than you could see in the photos. We thought we might get stuck with the original insurance settlement and would have to pay the difference, or we might be in for a fight with the insurance company. Not so! Rulyn's is used to dealing with this and just put in a supplement with our insurance company. We wanted to put this out there because in NJ you are not required to use your insurance company's recommended body shop. So if you look at their list and don't see anyone you're familiar with and like, do yourself a favor and go to Rulyn's Garage. Kate, Rudy and Dave were fantastic to deal with. The body work was excellent with a great color match and the work was completed ahead of schedule. We couldn't ask for a better experience! Many thanks to everyone involved in the whole process.
I can not express how amazing this experience was for me. I was dreading the whole renting and waiting for repairs and long waits to know what was happening with my car repairs. THAT WASN'T THE CASE!Rulyn's did everything they could to get me back in my car as quickly as possible. They were patient with every call I made, whether it was questions I had or even if I just asked where they were with my car repairs. It is so rare now adays to feel like a person and not simply a "job" and "income" to businesses. I definitely felt like a person there. Thank you so much for taking care of me and my car!
State police towed our vehicle there. Totally unprofessional attitude. When I mentioned I was coming to remove the vehicle off her premises she told me I owed her 895.44 for towing, recovery, storage, admin fees whinching, mileage etc.taxes. CASH or credit card only plus fees 3.6%. Refused to allow us access to remove items. Closed early when I said I was coming.
They overcharged me on a police tow by almost 800$
When I called them out on the police contracted rates, the manager screamed in my face and became violent.
After a few trips to the police department and multiple complaints to the city clerk, these con-artists had to refund me.
hopefully the Manager or owner will read this.
I gave you guys multiple chances to do what was right and honest.....
Your dishonesty gives the legit honest people in the automotive industry a bad rap.
The office hours 8-5 M-F...smh! Went to the office to pick up my car at 1:15 in the afternoon. Everybody that can help is on a lunch break.Once they returned to the office 25 min later! I couldn't pay with my card the machine was down. Then I had to go down the street to get cash out came back. They didnt have change .he got change from somewhere. When that was all said and done I finally was able to get my car...OMG!! Talking about testing your patience!!!What ever happened to quality service! You cant get that anymore!. So unprofessional!!!
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