so the reply is "plus reward program"? more coupons and "special promotions"? i should take away the one star i gave you. just give me your best without thje juggling of coupons, promotions, and rewards. Pick one and Keep it simple...
It’s an ok store with ridiculous to follow coupons. I use it for the convenience of location, otherwise I’d shop somewhere else.
Absolutely love this store! Great selection of anything you need for your pets, prices are good, you can earn points in the app and they have great sales. All sales associates say hello and are extremely helpful and knowledgeable.
Manny did an excellent job trimming my dog’s nails this morning. My dog was nervous, but Manny’s calm demeanor helped him. Overall, I am a big fan of the entire store. They always have what I need and everyone is helpful and friendly.
The company Pet supplies plus is a reliable store, each location carries the same items so wherever I am, I can trust going to any PSP I will be able to purchase items for my pets.
They offer great loyalty point system that add up over time as long as you enter your # during each purchase, and eventually get discounts on future purchases.
This staff was very friendly, one staff shared information about her pet rabbit and his favorite treats which I really appreciated. I recommend
Amazing store 100% definitely recommend as a first time kitty mom I wanted to buy the best things for my baby and the manager/nutritionist Brandon was an amazing help he went beyond my expectations from the beginning even until now 6 months later any question or concerns he's always helped he has so much patience as well. I go to this store every week the employees are also very sweet and kind. Bless Brandon's efforts he's helped me become an amazing cat mom with his amazing nutrition guidance!
The older woman with the glasses. Incredibly vile and disgusting. Will not be returning. Asked a simple question about some dog food I bought and tried to return. Was absolutely disgusting. It’s terrible how Pet Supplies use this woman as a face of the wallington location.
Came in here to take a look and I'm going to tell you the customer service is pathetic give me a bad taste right away I was looking for a harness for my dog in the older woman seem to be so bothered to help I just left
Very dedicated workers and very present to take care of your needs. Highly recommend! Wasn't sure what food my locally found insects and fish needed. They guided me through the decision process!
This location is a disaster. My dog stepped in a patch of wood chips mixed with some mystery asphalt substance outside, and inside? Not a single staff member in sight to help. I found a group of teenagers chatting in the corner of the store, asked where I could go to get this sticky stuff out of her paw that clumped her paw pads together. The manager handled my dog’s paw completely inappropriately as I was not asking him to look or help, I just wanted to be instructed where I could clean it . They told me go to the bathroom but somehow didn’t mention the self-wash station? I was in the bathroom for 15 minutes getting it out. The checkout area was unattended, kibble was spilled all over the floor, and expired coupons were on display-seriously, who runs a store like this? It’s sloppy, unsafe, and shows zero regard for pets or customers. I will never be returning to this branch, and I strongly advise others to think twice before coming here.
That manager.. the big one with glasses is absolutely NASTY. Not only to a constantly returning customer but to the workers?..When I tell you almost every single time I go there.. I wish I was lying
I don’t know how they do it .. theres no way corporate doesn’t know about this.. clearly they don’t care..SMH. Not surprised.
Sad because this is the only pet store that carries my dogs food. I rather get it online and wait then come and see how that lady treats people.
The self dog wash station in this location is repulsive. The wash stations do not seem like they have been cleaned in months. Dog hair was everywhere and the tub was clogged when washing my dog. There was urine all throughout the store. Please do better.
My favorite part of this store are the services provided. I love using the self washing station. I also get my dogs nails done here. I'm so grateful they offer an appointment for a nails only service. We go monthly. Shannon and Pat have been wonderful with my puppy.
Love the place great store, but I go there for self wash and when I go to the tubs there never clean, there is not enough hooks to hang up your stuff and there no table where you can dry you dog. Definitely need to do better in the self wash especially when it comes to cleanness.
The staff at this pet store is so helpful and kind especially the store manager Maria. The high level of customer service here is rare these days and I so happy I found this place. Their selection of dog food is awesome too.
For a place that’s supposed to be “pet friendly”, the music is way too loud & obnoxious for pets with anxiety. The self wash station is awful, I understand first come first serve but they have no system/line. I was waiting patiently for the people that were washing their dogs to finish up and people just decide to cut in front while I’m tending to my anxious dog. I had already been waiting do something and give us numbers, not all pets are created equally not to mention the dog and owner that cut me off were aggressive and would not stop barking at us waiting. I ended up leaving because 30+ minutes to blow dry your dog is insane & there should be a time limit. Management needs to have a better system here and figure it out. I had to get a refund and wasted my time making my dog anxious for absolutely no reason. Two self wash stations are not enough for a busy area like this and being so disorganized. Do better.
Maria and her team go above and beyond for the voiceless. They are an amazing organization. I adopted my little guy for here in June and we are so thankful.
If you are thinking about getting a dog or cat I highly recommend 2 Hands Saving 4 Paws❤️ They are truly amazing.
This is another place the wife and I get our dogs raw food, but what’s very particular about this place that suits our needs is the bathing station in the back you could bring your fur babies to the back after purchasing a wash card and put your dog up into a washbay give them all the love and attention they need while cleaning them. They also supply towels not all the time but if you ask, they’ll bring you one and there’s also air dryers there. They have great treats there’s fish in the back different type of reptiles birds love this place. Staff is super friendly, mostly young, but they make the place fun thank you pet supply plus for being there for our Furr baby
This place is my favorite for pet supplies currently. . Coming from Hudson county, these prices and quality is just right. People have been nice inside too.
I’ve been trying to place a testimonial about the woman who grooms my Rottweiler, Zelda, and I can’t find any survey. Well I want to acknowledge Pat in grooming at The Wallington store. The others in the actual store are always very helpful when I need it.
Says very helpful
I dont understand how they work with dogs on a daily basis but can't handle a Maltese. I GOT SCAMMED $58 for a basic shower i could of done myself for $10 at a self service shower. I asked for a full service grooming and they didn't do it because my dog was being "aggressive" I've taken her to multiple groomers and they have no problem with my dog on the contrary they love her
. I DO NOT RECOMMEND THIS PLACE FOR GROOMING SERVICE BECAUSE THEY didn't PUT THE BARE EFFORT TO EVEN COMFORT her for a better experience. Now i have to look for another groomer and pay extra cash because they overcharged me for a basic wash with no conditoner or even brushed her down. Id give negative starts to this place if i could. Unmotivated workers just waiting for their shift to be over that's all.?
We found this place one day when looking for self bath locations. Loved it! Friendly and helpful staff and the bath discount card is so worth it with a poodle. The prices are great compared to large chain stores.
Not only are the prices on pet food fair but the variety it great. Also, you can visit potential adoptees who often look quite happy and well taken care of.
They are so awesome here & I truly value all there hard work !! They are the only local place that carry my big puppy’s brand of food, they’re always open & they’re always smiling! Remys been going here for 6 months now getting his nails trimmed and ears cleaned. They do a great job keeping him happy and content. Thanks for all your hard work && loving my puppy so much ?!
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