One Auto Body LLC in
Palisades Park (NJ)

I was involved in an accident that wasn’t my fault, and I felt very upset about it. Then a friend recommended this place, and I’m so glad they did. They handled everything quickly and were incredibly kind throughout the process. I was also worried that the paint color might not match perfectly, but it turned out flawless. I love it!!!! You can’t even tell it was repaired. They cleaned my car thoroughly, both inside and out, so it felt like I was getting a brand-new car again. Their attention to detail and care really lifted my spirits after such a stressful experience. I HIGHLY RECOMMEND this place!!!!!

I was referred to this place by a neighbor of mines, as I have a very old car and was leaking engine oil due to my engine oil pan rusting and rotting conditions and needed new spark plugs. Tonic greeted me immediately took the time to listen to my concerns I wished to address and took my car to start working on. He was an honest person and charged a reasonable price for parts and labor and took great care of my car. Good mechanics are rare to find and I am very happy with the customer service Tonic and his team has delivered. Will absolutely be returning back for additional Maintenance down the line and refer him to others.

Best Mechanic Shop in North Bergen. They are busy most of time so just be aware. Worth every penny doing business with them

i’ve been going here for years! my entire family’s go-to car shop. nice guy, honest! heads up, it is very busy. i can see how other ppl might feel he’s rushing you or ignoring you, but you can tell this place is packed and busy!

The guy who seems to be the owner is very rude The repair shop I used to frequent was temporarily closed, so I visited a nearby repair shop called One Auto Body. I asked politely, but the owner treated me rudely. There seemed to be quite a few customers when I visited, and business seemed to be going well, but the attitude he had toward customers was very rude. It seemed like he thought that since his business was going well, you, who are not regulars, are not important. Judging from the similar reviews below, I think I am not the only one who was treated this way. I will never go there again, and I do not recommend it.

I read the reviews and assumed it was a good shop. Turns out to be the mechanic with the earpiece is a rude one. There was no one on the front desk to attend new clients. All employees ignoring pretending there's no one upfront waiting to be approached. After I got that mechanics attention. I tried to explain my car situation/defect, but he didn't even let me finish. He just moved my car out of the way and said, "Take it to the other shop then," and kept walking. At that point, I just took my car and left. I felt so frustrated and disappointed in the customer service of this shop. Very disappointing.

Auto repairs at quality, speedy, and moderate prices. Be sure to have an appointment as they are busy. When you're good, you're busy. Ask for Mr. Suh.

Extremely disappointed with service. Promised timeline of 2 weeks, but car wasn't ready for 1.5 months. No proactive updates, blamed parts and others instead of taking responsibility. Multiple calls required to get information and always came up with delays and excuses. Avoid this shop.

brought my old, trashed, car and they returned it looking basically brand-new. I went to this place from a collision accident, and they took their time to help me sort out my insurance issues, walk me through the process of renting a car, and helped me save so much time. Their service was seamless and comprehensive, and I didn't have anything to worry about. When I got my car back, it looked like brand new, and ran like brand new. They even waxed it and it was shining! They have a high volume of calls and customers, so you might feel rushed, but they really take their time and effort with each client. Edit: 2024 my car's had the misfortune of needing multiple repairs throughout the years, each time as busy as they were they've always addressed my concerns and voiced different options at different pricepoints. 🔥🔥🔥

Take my truck here for light repairs. Prices are very fair, always willing to help diagnose and fix minor issues. Even offered diy suggestions to help save me money. Love the transparency, honesty and respect.

Went to remove nail out of tire and repair it and oil change ...owner very honest showed me that nail was long enough to have punctured the tire ...could have charge me bit he didnt...didn't... I like that they were very honest about it....I will continue to come plus..I live 3 blocks away...can't beat that

I love their services. I only come here for 3 consecutive years. Such hard working members. Most important thing is you can count on their work. Highly recommend them.

Show repect and get repect is common sense that much people just ignores, specially when visiting auto repair shops is what i felt while waiting for my car to be finished at this place, This place is pretty busy, and the owner is just one man that can only help out one visitors at a time, and he give his full attention to answer their questions, But all these people with bad reviews take him for granted, they would just come into the shop and just either yell or start talking to him about what they are here for, even though the owner is either helping someone face to face or over the phone, wait your turn!! So rude! And they have nerve to tell the owner that the owner is rude unbelievable!! While i was sitting here also saw visitors that he had his service completed 3 ~4 years ago and came back to complain that he has scratches on his bumper and started to blame the shop, only reason that know the job was done 3~4 years ago is that after their conversation (more like yelling) visitors wanted copy of his invoice, then shop owner told the visitor that he doesn't have invoices after 3 years+, then the visitor started yelling at the shop owner for not having what he needs. But for all other visitors that showed treated him with respect got all of their questions answered and even got a discount on their job Like i said show respect to get respect, and stop writing bad reviews just because you had a bad day, no shop offers get happy day service

I frequent this shop, everything from engine to tires and paint. We are all busy and so is this shop and it seems that the impatient customers are the ones to leave the angry low star reviews. Go to a dealer, it's the same thing. their work is good and trustworthy and they will recommend you things that are needed on your car, as they feel that it's their recommendations that help you guys keep your family safe in a safe car. if you feel that they are trying to upsell you on tires and brakes, think about it, what would you say to yourself when you have a blowout on the highway? wow you being cheap basically almost cost you your life. So stop the bsing, it's your choice. if you need a reliable shop but don't mind the wait especially on saturdays, i would recommend this place hands down.

Did wheel alignment and changed one damaged part. Mr. Seo, the mechanic, explained everything in detail to remove my doubt and help me understand what caused the problem, etc. Definitely recommend for their quick, yet high quality service.

Anything beyond basic maintenance, go elsewhere. The owner is a nice guy, seems honest and explains things well. I really wanted to like this place. But then... These guys can't get an oil change right - overfilled multiple times, and say it's ok. Had to push pretty hard to get him to take some out - it was a full inch above fill line. Make sure you check level before leaving. Alignment guy only knows how to adjust toe, if even that - led me to think car has issues preventing proper alignment, but another shop was able to show me that it's now perfect. I went back to speak with him, and he claims he could have done it but would've cost me more, but it already DID cost me more... Damaged hub bolt, poor install of bushings.. Tirerack tire installation is cheap, road force balance available.

been here only once a few months ago, and everything was great. i had 2 issues (ac valve leaking & car not starting well with engine check light on). i was quoted $750 by 2 other places, and One auto charged 20% less. the service was rather quick, and i was notified by the owner when it was done. going back there for an oil change & tire check ups later today.

The best in town ! Owner is really friendly. Prompt drop off & pick up. Eveyone was in mask as well due to covid And gave me a free to put on !

Had a several body works here and strongly recommend. Honest and very reasonable price. Great communication with insurance and make job done. Can’t go wrong

The men who work here are so polite and helpful. I will definitely be coming back to service my car again. Very honest owner.Didnt get that creepy vibe like I do most places.

I like these guys. Good service, fair prices and even though they’re always busy they recognize and make time for regular customers.

TOTAL RIP OFF!! They estimated my car with over $600 in damages. Went across town to another body shop got less than half the price... don't let them rip you off, always get a second opinion/estimate before trusting your car to this body shop or any body shop for that matter.

Bad place. Wanted to charge me money just to look at my tire for a flat. When he told me what the price is to fix flat was and i said "no I don't want to do it". Owner starts to yell at me and demands money for just looking at flat tire. Did not even take tire off.

they got the job done. But the guy who looked like the owner was too busy to explain what they are doing to a customer. I was not sure about the precoss, price, expected time that they would finish...

The jerk that helped me today gave me a supposed "free estimate" for a very small job on my car. After giving me an astonishingly high price ($450 for a job that another place close by said would only be $100!!!), he then would not let me keep the estimate and threatened to charge me $40 just to get a copy. When I asked him to repeate the name of the part I needed he told me "to google it myself and to quit wasting his time". Very unprofessional. And Never have I ever encountered a body shop that tries to charge you for a free estimate. Will definitely not take my business to these seedy scum crooks and would advise others not to also. I can only imagine the terrible job they would do on my car if I decided to actually have the work there. What a scam!!!!

Total scam, went In for an oil change and tire patch, didn't do either of these. Put my car on a lift but never even services it. Selective on who they treat well, avoid at all costs!

Great prices, like the best I've seen. Wonderful service and they also work quickly. Update: BEST experience at a car shop both me and my husband have had. Best prices and good, reliable service. No overpricing and they only do what needs to be done, no cross selling. I take my leased vehicle there are get good discounts compared to my Jeep dealership servicing. If you pay cash, you also get discount. Great great. As a woman I feel great that I am not overcharged here. Wonderful service and greatly recommended. We drive from an hour away to go here after we moved.