What clients say about Sano's Towing in Palisades Park (NJ)
I'm honestly writing this review on Christmas morning before my teenager wakes up because these guys basically saved my life! I got into a crash on the highway the day before Christmas eve, and luckily the police called Sano's Towing to tow my car. Our trunk was loaded and we live 5 hours away. It was 2 pm and we needed to figure out logistics of how to get home with all our stuff the day before Christmas Eve!!!! These men were ABSOLUTE ANGELS to us. First the guy who towed the car took both me my teen with him to the shop with the car. Second, I was calling car rentals -- none of whom had any cars -- and one of the men got on Priceline and showed me how to get a rental nearby fast!!! ANGEL!!!!! Then when I was calling an Uber to get there (again with no luck), the man said hey let me just take you guys AND HE DID AND WE GOT THERE IN TIME AND GOT A CAR and made it home by 10am safe and sound. FINALLY, the owner was extremely kind to us in helping us make arrangements and explaining what would happen to our car.
Honestly, I cannot recommend this shop highly enough. I was so grateful to all of them and they would not even accept my offers of cash for thank yous. They really, really, really, really saved my and my teenager's holiday and I cannot thank them enough or say enough good things about them. Just a super, super auto body shop. HIGHLY RECOMMEND!!!
I recently got a flat on the Palisades Parkway and was towed by Sano’s to a nearby Mavis for a change. Jason, the driver, was great. He showed up really quick after I made the call and gave several options on where I could have the tire changed at the late hour. Honestly, his knowledge of the area saved me a lot of time and money as my commute is a long one and I still had a ways to drive. Although he didn’t accept cash, he drove me to a nearby ATM to get cash for the tow then back to Mavis for the drop off. Home run, thanks Jason!
Called Sanos towing on Sunday evening after being refused service from AAA due to limited drivers. Sanos towing saved the day! Quick response and good pricing! Highly recommend these guys in Bergen county.
They stealing the money, they charge me for 11 nights, car was there for 10 nights, thats disaster, they are not normal, from 22 april to 2 may in 10 nights not 11 nights.
Be careful from this guy he was rude, unprofessional and stealer
Great experience getting my classic BMW towed. Jose and his partner showed up very quickly. They were extremely careful with the car including wrapping a towel around the tow hook so it wouldn’t scratch the car. And even sent me a picture of the car when it was delivered. You hope you never have to get your car towed but if you do these are the guys to call.
My dad's 2019 Chevy Equinox was parked in his garage with the shifter stuck in Park. No way to back out the car. Called Sano's towing, spoke to Pete the owner, and explained the situation. Pete was very accommodating and patient and explained what options they would try to get the car out of the garage and onto the flatbed and to the dealership. Jose, the driver, was able to manually override the shifter into neutral and get the car onto the flatbed and towed to Quality Chevy in Englewood. Great service, professional, and got the job done for a reasonable price. What else can you ask for. Thanks Sano's towing!
Very rude to customer. The place does not take any payments except cash. Otherwise, you come back in morning with additional 1 day storage fees. I have never seen towing company not accepting credit card payments and staff is so arrogant and rude. I also check the rules and they don’t even compile with Code of Ordinances imposed by the city.
Best experience towing my ///M car from them! Their flatbed splits in two places ensuring low cars won’t rub or scrape. Owner was awesome with pricing right off the bat and their driver, Jose, is what it’s all about. The care and finesse, totally puts me at ease knowing I now have them for all my towing needs! Thank you guys!!!
Excellent choice if you need a towing company. Fast response, helpful friendly driver, and price quoted over the phone was exactly what I paid. Thank you Sanos towing.
My Porsche Macan (front tire) was stuck badly in my driveway, and refused to even move! I called Porsche roadside assistance, they found a towing company that increased my stress with their unprofessional behavior so I canceled. Then they cannot find another towing company on saturday night. We googled towing company nearby and called Sano's and Dwayne came (it was saturday at 10.30pm!). He was very professional, skilled and took his time to maneuver and pull my car out. Not even a single scratch! I am so very grateful!
I dealt with Sano’s after my daughter’s truck caught fire on the Palisades. The tow driver was professional and informed her of the whole process after the tow. And Peter the owner was pleasure to deal with. Great business!!!
Great price, and Jose was the nicest, best driver I have EVER experienced. Will be recommending to friends and family and specifically ask for Jose next time. I’ve been towed plenty of times, this car has given me too much trouble, but he made it easy and he was so nice. Wish I had more money to tip. 10/10
I left my store to go do a Job. Unfortunately my van wouldn’t start after my job..I called Sano’s nice guy showed up within 10 minutes jump my Van up and I’m back on the road getting back to work.👍👍🙏🏻🙏🏻
Thank You
I called at 6:45am after getting a flat tire from a large pothole on my way to work. The owner answered right away and was more than helpful in finding me a one of his drivers in close proximity to me. The driver showed up within about 25 min after I called and had my car loaded up on the truck within minutes to take my car to the dealership for repair.
highly recommend for fast and timely service as well as reliability.
Had my car towed here last night from a car accident. The front bumper was messed up but the car was still driveable. They attached it back for us to get it back home, free of charge. They went above and beyond. I would highly recommend them to anyone.
Great service, friendly staff. My Jeep was wrecked over the weekend, and towed to Sano’s yard. I went back twice today to collect all personal belongings from the vehicle. Staffs were very friendly.
Super friendly office and very helpful. Called for a tow and their guy shows up in under half an hour and knew the roads well to get me to where I needed to be quickly.
Do not expect any service there
the fat guy working there seemed drunk when I went there to retrieve my car,
It costed $285 to retrieve my car, and he started yelling at me when i asked about pricing, saying " you want it back or not !? if not, come back tomorrow more money you will pay "
and he employed occasionally F words when he moved truck out of the way for my car to get out
Picked me up with a flat tire and bent rim, pushed and cajoled me to use his mechanic "Your mechanic is too expensive, he doesn't do tires, my guy will give you a better price and you get discounts for AAA etc" I went to his guy and pretty much got ripped off on the tire and the service the tire got me back home and I had to go to my mechanic to get the right tire and fix the rim. Let him tow you if you have AAA but DON'T use the mechanic he recommends unless you want to pay double for shoddy service. I would ask him to recommend someone and then just make sure not to use them. I can't imagine how badly I would have been ripped off if I listened to his mechanic's advice about "knocking in the engine ..... terrible front end alignment etc." Shady from beginning to end.
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