Do not go here—run away from this place.
The owner, Effie, is dishonest. A simple brake pad replacement turned into a serious safety issue because the lug nuts were not tightened when the wheel was reinstalled. I had to bring the car back to identify the source of a strange noise. Although the nuts were tightened afterward, the noise is still present, and it is very likely that some parts were damaged or deformed as a result.
While I was at the shop waiting for answers about what was wrong with my car and when it would be fixed, I witnessed alarming situations involving other customers. One customer was demanding to know where his car was and why, after two weeks, the owner had not returned his calls. He had brought his car to the shop over a month earlier, and at that point, the car had essentially disappeared.
Another customer was trying to find out why her car had been in the shop for more than a week with nothing repaired and no explanation of what was wrong or when it would be fixed.
The total unprofessionalism is the face of this shop—unprofessionalism and what appears to be a scam. This place is full of lies. I strongly recommend staying away.
I’m a single mother who moved from the city a few years ago. And not the best at understanding or dealing with auto problems. They were extremely efficient, convenient (they provide rides to/from home when needed) and pricing was more than fair! Effie owns the place and he’s absolutely wonderful!
I can’t recommend Effie enough! I had a frustrating issue with my car’s rear window washer nozzle that was actually causing a leak inside my trunk. I called several other repair shops, and most of them refused to even help or diagnose the problem.
Effie was the only one who took the time to listen. He was incredibly patient, diagnosed the source of the leak, and managed to fix everything within just two hours. If you want someone who genuinely knows what they’re doing and treats your car with care, go see Effie!
After breaking down on the palisades I had my car towed here. Several hours later I drove away from this shop quite satisfied with the service and professionalism! Effie was beyond knowledgeable in explaining the issues with the broken transmission lines and the options and potential outcomes. The truck was back on the rd in hours and Effie went above and beyond in addressing and fixing the truck quickly. I would recommend this place without hesitation! Effie runs a fantastic outfit and made the experience a pleasure rather than an opportunity to his benefit, or to take advantage of me in my broken down state. This shop is exceptional! All five stars.
Effie was very quick to respond & truly meant it when he said he’ll get back to you. He provided photos of what the issues were on my car & gave detailed explanations on their functions & what the issue is with the parts that need to be replaced on my car (my coils & shocks mainly). He also wasn’t forceful in doing the repairs, & even taking the time to point out another issue that I should be aware of, but no pressure at all on having it done right now. I greatly appreciate the honesty, education & also the convenience of the tow! I will be coming back to get my car worked on for sure! Highly recommend Effie!
I started coming here after a coworkers recommendation since we haven’t lived in NJ long. It was fine for oil changes, even dealerships take hours. Small fixes like flat tires and alignments. Effie is very knowledgeable, especially when it comes to knowing things about warranties and what not to do. However, the professionalism lacks and communication of the shop in general. We had our car for a month sitting at his place while he tried to work things out with our external bumper to bumper warranty or dealership to get a door latch and transmission issue covered. We drove it back and forth multiple times and we don’t live close (30 min drive or $20-30 uber). It sat there for a month.
They don’t provide any paperwork or proper receipts. When I was hoping they would contact the insurance with the door latch issue, they just printed me an itemized receipt, basically expecting me to handle it with the warranty. We paid about $300 and it should have been covered. But they’re too busy or too lazy. He does try to save you money by trying to fix what’s necessary but when it doesn’t resolve the issue. We would rather have paid more in the first place than waste TIME & money. The amount of time I’ve spent driving back and forth or waiting here. Also, I usually have to wait for the work to be done and will wait for a call or text. They say two hours. Four hours later, no call or text. so I text or show up and they are so disorganized, they spend another 15 min to figure out if it’s been ready (most of the time they just don’t call you). Everyone is nice and friendly. I don’t want to put the entire blame on the staff but sometimes I feel like some issues got worse only after we brought the car in. I’ll be standing there when other customers come in and something they fixed wasn’t down properly by the sounds of it. My faith in this place has gone down and we may shop around next time. We miss our old mechanic but he’s no longer an option since we’ve moved away. It’s so bad I’m almost afraid to go back here to get an oil change in case they don’t do it properly or miss something. They also never do an all around checkup of your car when you bring it in. My old mechanic would check on brakes and everything including tires. At least he would let us know if anything needed to be done or was unnecessary. Here, they seem to only check what you ask and if you don’t know anything about cars, good luck until the next issue that was preventable comes up. Still haven’t figured out the weird A/C issue when it blasts hot air occasionally.
The owner was very helpful as well as knowledgeable about what he was doing. He gave me a great price and had my vehicle done very quickly. Highly recommend!!!
Highly recommend Effie and his team! They are all experts delivering high quality and very efficient service. He’s keeping my 2007 accord alive (over 200K miles!) at reasonable cost.
Effie and his team are second to none in terms of skill and efficiency. I brought my 2011 Audi A5 to him for some fairly comprehensive issues and he kept in great communication with me and took care of it for a fair price. Bring your car no where else but here.
I highly recommend BCG auto, Effie was super responsive, efficient, helpful and professional. They replaced the alternator and the battery. The price is definitely reasonable. I'm very pleased with the service. I recommend to all who live in NJ & NYC. Again, I am so grateful to find a trustworthy auto spot.
Last Saturday I arrived to BCG with my daughter’s car with a problem that I hadn’t been able to resolve with other mechanics. The car was not accelerating from time to time. All warning lights were lit up on the dashboard. Effie looked at it and gave me the two possibilities for the problem.He was right. He gave me a fair estimate of the cost and took care of the problem very quickly and efficiently. Before working on it he himself called the dealer to see if the problem could be fixed under the warranty. It was a very busy weekend for us, Effie’s honesty was greatly appreciated. He even send a driver to pick up my daughter . I am extremely happy I found a good place where I can bring my cars to for repairs.
We had multiple problems while traveling with our Subaru from Montana and found BCG via great google reviews. I called and Effie answered. He was very knowledgeable, honest and a really nice guy. He even welcomed me to call him after hours, if needed, as he knew we were in a bind with scheduled travel. He’s been at it for 47 years and clearly loves his work and business. His pricing was half of what a nearby Subaru dealer quoted us. Thanks Effie!
Effie’s service is ALWAYS amazing, professional, and thorough. I don’t go to my dealership for any of my car services, instead I trust Effie’s and his team to work on my lease. From replacing brakes, to oil changes, or any other car trouble you are having Effie is the mechanic to see! My family and I have been going to Effie for years and will continue to. He’s reliable, honest, ethical, and reasonable!
My car's brake pad and battery warning came on and I stopped by Effie's shop to get a quote since I live in the area. Had an itemized quote within 5-minutes with a price I was happy with. Made the appointment for the car repair morning off. Dropped my car off at 7:30am and by 12:30pm the car was ready. Throughout the process Effie got back to me right away and answered any questions I had. He fixed the problems I had and did not try to upsell me on any work that the car doesn't need. I highly recommend this shop, most seamless car repair experience I ever had.
Performed a bunch of maintenance on my Genesis G90. Very quick service and reasonably priced.
I accidentally overpaid (because I miscalculated the cash). Realized it a week later, called Effie and received the extra cash back.
First-class service and really good people. Highly recommended!
I don’t even know where to start! Amazing! Left my car brand new recommended this place to all my friends. Great service great deals. I wish I can leave 10 stars! Effy was amazing as well overall 10 out of 10! Definitely recommend!
Called in to get a quote to get some scratches off my car from an accident and they said to come by. I was taken immediately and after evaluating my car they were able to buff and polish the scratches off and were kind enough to not charge me for it! Awesome and friendly team. I will be coming back for future repairs! Can't recommend this place enough.
Effie and his team are truly a rare find in the world of auto repair. They’re not only incredibly honest and trustworthy, but they also approach every job with meticulous attention to detail and a level of speed and efficiency that’s hard to come by. You can tell they genuinely care about their work and their customers. I never once felt like I was being upsold or taken advantage of—something I unfortunately can’t say about my previous experiences at official dealers. In fact, the quality of service here far exceeds what I ever got at the dealership, and at a much more reasonable price. I can’t recommend them enough!
Finding a good mechanic is hard, imagine how much harder it is to find a great one. Effie has been my mechanic for over 15 years and he's the only mechanic I've trusted with my cars. Not only is he an expert and master mechanic, his customer service, honesty, attention to detail, and efficiency is admirable. I have recommended him to friends, family, and just about anyone looking for someone to take excellent care of their car. Not only is he great at what he does, his prices are fair and usually less than what I've researched.
When I recently upgraded my car and I was offered a tire package, I called Effie to see if it was a good deal. Mind you, it was after hours and he answered. His exact words were "I'm not going to see you for a long time but it's a good deal. Get it." It's not about the money for Effie, he loves what he does and gets joy from helping others.
When I needed my older car fixed to give to my sibling, it was extensive water damage. Effie, had the car for a little over a month and went above and beyond to have it in tip top shape. He also has a gas station with fair prices so even if you don't need work done on your car, stop by and get gas. The price is the same cash or credit.
I can't thank Effie enough for how he's cared for my car over the years ❤️
I can't say enough great things about Effie and the team at BCG Auto! Finding an honest and reliable auto mechanic these days can feel like searching for a needle in a haystack—but this shop is truly a rare gem.
From the moment I walked in, I was treated with respect, transparency, and professionalism. Effie took the time to explain everything in detail, never tried to upsell unnecessary repairs, and worked efficiently to get me back on the road in no time. The pricing was fair and completely transparent—no surprises, no hidden fees, just honest work at honest rates.
Not only is the service top-notch, but the integrity and care shown by this team give you peace of mind that your vehicle is in the best hands possible. They genuinely care about their customers and take pride in doing things the right way.
If you're looking for a mechanic who is trustworthy, skilled, and dependable, look no further than BCG Auto. I wouldn’t take my car anywhere else!
I came here because of your outstanding rating, and I'm going to leave you one like the many that came before me.
Thank you again for the excellent service—I'll be recommending you to everyone I know!
Effie with BCG Auto is the absolute BEST! I’m sure I have recommended him before, but I have to do it again. He saved our car from becoming a complete waste again. He’s helped us in so many emergencies I can’t thank him enough. Please don’t
go to another mechanic. He’s an honest mechanic which is rare these days. I just want to show him appreciation. I honestly just think he’s an Angel of a mechanic.
Effie is the best! He was so efficient, communicative, trustworthy, and kind. My car was done in a day and he was very upfront about the cost and told me everything he was planning to work on. If you need a mechanic I would definitely recommend going to BCG Auto and using Effie!
I am very grateful for Effie. He took very good care of my car. He was honest, professional and compassionate to our situation. And his price was very reasonable. We came to NYC on Sunday11/17/24 for a short trip. As soon as we got here. Our car got over heated and had a leak. AAA towed our car to an approved garage 54th Auto Center in NYC. The next day they called and told me it will cost $1900 to start the work but will not guarantee I can drive back home until they do another test? Hum? Scam?
BCG Auto was highly recommended. Effie fixed my car at a fraction. I highly recommend this place for all your car service needs.
Honesty and integrity is very hard to come by in this industry but this is the place you will find it. Thank you so much Effie. You’re a life saver!
Sadly, my former Auto repair shop of over 15yrs had closed, so I've been thoroughly researching a new place for service. This place is rated extraordinarily high, so I figured I'd give it a try! Needed a new aftermarket brake kit installed, as well as oil change. Many shops won't mess with aftermarket parts, but this place will do installations, which is essential for me! Effie was very accommodating, and took my car even though they were crowded. Got an Uber home in Edgewater, and Effie called me later that it was done.
They're reasonable, but not cheap. I don't want cheap. I need experienced, thorough, accommodating, as well as close by. BCG fit the bill with all aspects. I checked and tested everything on way home, and zero issues. Came back this week to get the matching rear brake calipers installed as well. Highly recommend!
Went to get an engine air filter for my FIAT 500 - the part was delayed but Effie took full responsibility and made sure I got the work done ASAP. Oliver the mechanic was amazing. Thanks guys. Keep up the good customer service.
I had to repair an important part in my steering wheel that controlled the airbag, cruise control and horn. BMW couldn’t get me in for a month, BCG was recommended by and friend and Effie got it done in a day. Outstanding customer service and a great price. I highly recommend them.
Great service at really good price! I’m only in Fort Lee for the summer and need to get my new sports muffler installed and brake fluid flushed for my q50. The whole things are done around 1 hour. The stuffs are professional about their work and really friendly to me. And the owner, Effie, runs his business in a transparent way. He will discuss the issues and get your confirmation before working on your car. It was a really good experiences and I would definitely bring my car for any other service at this place. Highly recommend!
Review for this BCG Auto is right. I give 2 thumbs up and 5 stars to Effie the owner and his staff.
Honest, Fair and great mechanics.
I went there this afternoon and brought my CRV for annoying noise coming from underneath. Effie took a ride to test my car . Came back and told me it was the stabilizer that making a noise and truly his staff confirmed the issue including rear struts need to be replaced.
Effie gave me an estimate I thought it was a fair quotes since he assured me that he will finish the job today and when I ask him about my air con is needing a Freon AC is not cooling as it should be. Effie told I will include that AC procedure and will make your cooling system like a new car .
Truly, he made my CRV rides like new and quiet. Effie went straight to the problem and resolved the issues .
My AC system is back with lots of cooling power.
Surely, will recommend your place to all my friends and family.
Thank you Effie and more blessings.
Very satisfied ??
1490 Bergen Blvd 1492 Bergen Blvd. (GPS, 1480 Bergen Blvd, Fort Lee, NJAuto body shop
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