What clients say about Premiere Towing in Cliffside Park (NJ)
I had a terrible experience with this towing company. They insisted on cash payment, which I provided, but deliberately did not pick up my vehicle on the scheduled day, resulting in an extra $50 charge for no fault of my own.
On top of that, I called in the morning as instructed and was told they would update me soon. I only heard back around 5 PM, so I went to pick up my vehicle but the office was locked. After another call around 8 PM, I finally was able to get my vehicle.
The staff acted like scammers, were completely unhelpful, and caused me hours of unnecessary stress and expense. I strongly advise against using this company.
The nastiest people you will ever find. Do not use their service. They are Rude. It’s a shame the Ridefield Police of NJ can do business with people like this. My car was in an accident and went to reales my car, no door bell to ring, can’t access thier building you have to call their number in order for someone come outside to meet you and make you wait outside. If you don’t want to have a bad day don’t use there service.
Esta ciudad y esto tienen un consorcio de engaño
Esta gente se llevan mi carro por abandono porque tenia 3 dias en el mismo puesto
Aparte tengo 6 horas tratando de conseguir mi vehículo no habren hasta las 10 luego no te dejan entrar en tu carro tube que ir a la policía para que me dejen sacar mi registration y seguro luego volver a la policía para que me den una carta de entrega luego tengo una hora esperando que alguien aparezca para darme mi vehículo 315 por unas horas y cuando vine a buscar mis documentos el vehículo estaba abierto de alguna forma ellos entraron ? pero quien se atreve a ir en contra de el sistema ?
Has a fake ghost company called “View Towing”. Scammy and tries to charger over $600 for one day storage. This place seems illegal. Has you waiting hours for their nonsense and dont even answer the phone. 0/10 dont reccomend.
Extortion !
Only one hour after they towed my mother’s vehicle for parking in the wrong handicap we tried to retrieve it. The police told us we had til 5pm to get our car yet at 2pm they said they closed. The police called them and told them it’s policy to let us get our car back.
After much back and forth they didn’t want to open and didn’t take our calls. The police then called again and said for us to go and they had someone waiting for my mom. My handicap mother went and they lied to the police and no one was there. The owner was so nasty for no reason after my mother is crying and told her , no one can tell him how to run his business and told her to Zelle him $315 if she wants her car back or she would have to sit outside and wait until after 6pm and that’s a favor he’s doing. He charged extra , had my handicap mother wait sitting on the side walk, with no way back to Long Island while extorting her. So disgusting , all the sudden the owner said he had someone available in 20 mins after making her Zelle them.
I will be going as far up in the chain as I need to go. For the city to allow these heartless spoke to provide services and extort people’s pain is unacceptable.
Horrible service, their business hours state they are open until 5PM. I called at 4:45 and was forwarded to a driver with no knowledge of the office’s whereabouts. At their office location there is no sign indicating this is their office location. Owner must not know about the behavior of his office or perhaps the owners themselves are negligent.
It's a scam going on between Fairview PD and this company. Had my car towed supposedly because of my car being unregistered. Mind you somehow a few minutes later Fairview PD gives me a release paper without me even giving proof of my registration. Next day I go to DMV to find out everything was a lie. Beware of these people, making this up to tow your car.
i used this company to transported all my client's new car from dealer to my shop. They are very professional and they know how to load up the vehicle without damage it. I will definitely recommend for anyone who need this type of service. .
I’ve used this towing company twice now. My latest incident where I needed towing was due to a tire puncture (my car doesn’t come with a spare). They came to the rescue quickly with a flatbed. I was impressed by their new trucks and the level of care when lifting the car onto the truck, making sure my low car doesn’t scrape. As a car guy, I am happy with their service and trust them with my car every time.
Michael is a THIEF who would not speak with people, the guy has no point of contact. Please don’t bother replying to the review acting innocent and professional heard your screaming behind the double white doors
They towed my car and when speaking with the people in the office they knew I was going to pay to get my car out and than they said they would be there in 30 mins and than after I get there he drives right past me and said I have to wait until Monday so he's just a scammer trying to get money out of poor people who barely survive
Needed their help for towing. Very professional and did a great job. Showed up immediately and took the car and parked it exactly where requested . Well priced and well done . Would recommend everyone to use them.
Loved it. Yes its expensive. Yes it's impossible to get your car out after hours. Yes the car most likely isn't stored where you think it would. It's everything you would expect. Make sure and have cash. Great experience. I wouldn't want it with any other company.
Don't use this tow company they engage in predatory towing - the owner of this company is a scammer using deceptive and predatory tactics against unsuspecting customers - their are many many better services to use, Don't Get SCAMMED by this company
My mother locked herself out of her car it turns out our AAA membership had not renewed. I searched for some nearby towing companies and found this one, which noted it was 24 hours.
Called the number, got in touch with them, and within about 10 minutes the gentleman was onsite and my mom was on her way to work. This was around 6am!
He was in communication the entire time giving me Estás and was very professional. Price was also very reasonable for the locksmith service. 10/10 would recommend. Very good experience, especially since I've never dealt with towing companies outside of AAA before.
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