The staff at Bovan is always so kind and prompt with their service . They are very professional, providing details of the work required and prices . No hidden fees. I’ve been coming to them since last year and have been very satisfied. I’m so glad to have to found an auto mechanic that I can trust in my neighborhood. Thank you Bovan team !
It is always a pleasure dealing with Bovan's Auto Service. They do a wonderful job, in a clean professionally run shop. Suzette was particularly helpful to me this past visit, driving me home and then delivering my car to me. This is above and beyond what is the norm. I am grateful to have found such talented and kind people who keep my car running like a top.
Another amazing experience in using Bovan's Auto Service is different vehicles, different problems, same results... Excellent service and experience as always!. Thank you, thank you, thank you!!! PS. Five stars are insufficient ?♂️... 11/05/2024
Wow, it feels like a new vehicle. Someone said there expensive, but quality work isn't cheap, and not everyone gives out warranty on the work they do. I couldn't be happier with the service.
02/20/2025
Another absolutely magnificent work from Bovans Auto Service, now my 1998 Suburban.
April 2025, and again another outstanding job.
2019 Honda HR V
06/2025
Another amazing job by Bovan's Auto Service.
What I love and appreciate is that it's never the same problem, I just happen to own very needy vehicles..
09/01/2025
" If car's could talk, they probably ask for you by name.”
“You’ve got the magic touch — my car runs like new every time you work on it.”
10/07/2025
Even a simple oil change my car feels so much better when I use your service..
I really love that even a simple oil change they check the vehicle for any other possible problems. Thank you so very much.
12/22/2025
Never a dull moment with my vehicles. But I don't have anything to worry about with Bovan's Auto Service. I've yet to experience going to the shop for the same problem. Thanks again...
Excellent service. I had no luck from the dealership is fixing my truck due to the needed parts being discontinued. I went to my local mechanic, followed by Pep Boys and both were unable to solve the issue. I tried Bovan's due to the great reviews. Phillip had it fixed in a reasonable amount of time. Would highly recommend.
Don't even bother going anywhere else! I've been going to Bovan's for all repairs and maintenance for the last 4 years. They are trustworthy (yes really!) and never try to make you do more repairs than what you actually need. They always have my car done way faster than I expect and the customer service is terrific! Suzzette is a sweetheart and always responds to any questions quickly.
this place is really scummy. definitely taking advantage of people. they charged almost $200 for JUST an oil change. they overcharged for the filter by more than double and they charged PER quart of oil--$15.99--which is insane. who in their right mind charges what these people do and gets away with it ? take your business elsewhere and save yourself from being screwed on every service they do. crazy.
Got my car here as it was making noises while driving. They were able to diagnose the problem and fix it. I was kept up to date with the progress daily. Excellent customer service, highly recommend.
Excellent first time experience at Bovan’s. Suzzette was wonderful! Kind, welcoming, friendly, helpful, extremely responsive! they did a full work up and have an excellent online system that sends you text updates and explains everything in detail. Communication was amazing. Excellent customer service would recommend to everyone! Thank you!
I am always questionable about mechanics, I really needed help and I have gone through roughly 5 mechanics in the last few months for suspension, oil changes, mechanical issues and I have been trying to find the most sincere spot that is true to their work.
I was in need of help for my car, called, easily scheduled a time that was convenient. They helped me make it affordable. I made sure to check and see if they would sneak some unnecessary maintenance, they passed wholeheartedly. They really just want to do business and have it be solid so they can sleep well at night. I will be using them more often.
This is where I want to go and I only write this so people who are also questionable about trusting others with your car, Bovans is a place I am confident to get the job done well and to be helpful and relaxing.
Great mechanic, always honest and prices are very reasonable. Like everyone else I've had runins with dishonest mechanics who make up issues to run up costs, but every experience I've had here has been great and their findings always line up with my initial thoughts. Love this place!
I had a pre purchase inspection done at Bovan's. I chose to travel to this shop because they offer digital inspection, which I've had good experiences with in the past. I like being able to reference the inspection photos and written report/notes so I can keep closer track of what needs to be watched or taken care of soon, especially with a used car. Another shop quoted me less than half their price for an inspection, but I decided it was worth it for the advantages.
The photos in the inspection were clear, and I have no reason to believe the inspection was anything other than thorough. My disappointment is with the lack of notes or verbal feedback. The report noted a couple items that needed attention, but otherwise everything was listed as "good". No comment on the thickness of the brake pads or whether they're worn evenly, tire treads, or any other fluid or component. No comments on degree of rusting. No mention of a test drive. Sure, someone with knowledge of cars could look at the photos and draw their own conclusions, but a simple note would have gone a long way. Even a brief verbal summary from the mechanic would have been better than nothing.
I think the shop lacks customer service and understanding of the issues the customer is talking about. Over the phone, I asked if two repairs required is performed by the shop or not. I know exactly what’s wrong with the car and just asked if they perform those services and if the parts would be an issue. Their only response is to bring the car in.
I am okay with bringing the car in and potentially having other issues that might need to be looked at/resolved. But the two issues I know for a fact that need repair, they wouldn’t discuss it and if they actually perform or can order those parts for them. It seems they just push to get the car in and charge the diagnostic fee. Which, again, I’m okay with. But they will not say if they do specific repairs. What if I bring or have my car towed in, and they then say they don’t perform these two repairs? I’d be paying for towing there and back in addition to the diagnostic fee? No thank you.
What’s more problematic is their attitude on their phone. You can talk in a quiet, calm tone but they would still respond in a passive aggressive manner and talk down on you. I’d say pass on from this shop.
Edit: replying to the shop, I did confirm what parts are needed. They were very basic and nothing that requires a special order. If a window is missing, for example, you know you’d need a new window. Why should someone bring the car in this case? Just so you’d tell me it needs a window and then charge me a diagnostic fee? You declined to check if parts are available in the first place. You declined to talk about it over the phone. You declined to just talk politely to people over the phone, and were dismissive. I’d hoped this would be my go-to place. I’m glad it wasn’t.
Very thorough review of my Lexus. Listed what maintenacne items my car needed and informed me of the cost before starting the repairs. I would highly recommend Bovan's services.
Been coming to Bovans for about 5 years. They never disappoint! Professional and courteous, they always take care of my vehicle. I leave with my car driving perfect and piece of mind. Thanks for all your hard work!
Stay away from this workshop! Ridiculously expensive and not very honest/transparent people. They charged me $200 for diagnostics which is too much compared to most places. Then he said the compressor needed to be replaced for the AC to work and he was going to charge me $1,500 for that. When I asked for the price of parts and labor they said it’s a wholesome price and he can’t give me that information which didn’t sound very honest to me. Decided to leave and went to another place, my compressor was perfectly fine and they fixed my AC for $125. I’m so glad I left that place.
Responding to your comment: You didn't provide any digital pictures to me at all. You replied over a text saying what was the cost of everything, and if I agreed to it. Since it was so expensive I called you to ask why was it so expensive and if you could detail the price of labor and parts to me. Policy or not, the fact that you can't provide me an itemized quote for the repair just proves that you can charge me whatever you want without the fear of me ever comparing your prices with your competition or simply seeing if your labor/part prices are fair...not to mention that by this point, you have taken $200 from me already, that is dishonest and I would not recomment your shop to anyone!
They were very courteous and professional. Their assessment of my car was thorough. I was well informed on things that needed to be addressed and things that were okay. I really appreciated the overall service. Very friendly as well. GREAT JOB ?
I love Bovan's Auto Services. It's a small business focused on quality work and giving back to their community.
For the last few years I've taken my cars there, and I can rely on their timely work covered by their warranty. They are the best in the area.
Their service was awesome! Rather than going to the big chains or the dealer, I went to Bovan's for my granddaughter's car repair. They were local, very reasonable, did great work and honest. It pays to go local. I would use them again.
I dropped off a car for a prepurchase inspection. The communication with this company was excellent. The report was comprehensive and a service person jumped on a call with me to go over the report. All in all, I came away trusting that I had a very good idea of the condition of the car I was buying .
After purchasing my first car, there were certain things that needed to be fixed. Throughout the entire process Bovan’s Auto Services ensured that I was aware and understood what needed to be done. I also received an update on my phone, which allowed me to view the progress of the fixtures. The communication was phenomenal and services doesn’t get better! If you’re a beginner car owner, I highly recommend going there. You will gain so much knowledge and insight. 10/10!!
After a lot of digging this was one of the best rated shops that I found near my new home. Went ahead and booked an appointment for my oil light pressure light. Dropped it off on Monday and got it back on Wednesday. They have this website that txts you and shows you the updates on your vehicle. Pretty neat. Got to speak with the tech and he suggested what he thought would help at first and even had a follow up suggestion in case that it didn't work. Went ahead with it and so far no issues. It's only been a day but I'll update if needed. My only complaint was that they did have my car for three days and the first day I didn't get an update. I think they were short staffed so I understood. Very professional all around. Would highly recommend and I will definitely be going back.
With an older car high mileage car, going to a mechanic can be nerve-racking. They gave me a detailed list of needed and recommended repairs plus some proactive maintenance recommendations. It was very easy to make an appointment and I received prompt updates via text and phone, that helped easy my anxiety with getting my car serviced after the battery failed. They are an exceptional trustworthy and reliable garage. They even offer financing, which is a comfort in case if larger repairs.
They are a great business with excellent customer service. Highly recommend!
First time here and very satisfied with Bovan's Auto service and highly recommend.
Went here to diagnose and fix coolant leak on my 2014 Jaguar F-Type. They provided complete diagnostics report with pictures that showed the problems.
They also provided itemized estimate of the Parts & Labor, and fixed the problem thoroughly. My car is running great now. They also provided 2 years/24000 miles warranty on the parts. Definitely going back for my next auto service.
I like Bovan’s. Sue is so nice and accommodating. I was able to book my appointment early and get my car back in a very timely manner. My new tires look nice and it was reassuring knowing my breaks/rotors weren’t grinding anymore. Thank you for such a pleasant and stress free experience!
Warmest regards,
Julie
I was very pleased with the service I received from Bovan. They provided a detailed inspection report with pictures and highlighted items that needed immediate attention. They gave me cost estimates for each item, and they’re prices were very reasonable. Overall better experience than at the dealership. I will be taking my car to them from now on. Highly recommend using them.
I really appreciate Bovan’s! First went to them with my previous car about 10 years ago! And am now going to maintain service on my current one. My routine service today was great and less than 2 hours! They are trustworthy, dependable, punctual and reasonable! A good mechanic is as important as a good doctor—and very hard to come by! I’m so glad Bovan’s is still here! You’re in good hands! Thank you for your service!
I never thought I'd like going to the mechanic, but Bovan's is a family owned & operated business that makes you feel like family! They have exceptional customer service, give you prompt attention & take care of your car in a timely manner & the most important aspect is they are affordable. Thank you most kindly for taking care of my car whenever it's an emergency or general upkeep! Highly recommended!
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