Wish I could give more than 5 stars, came in asking about my led headlights and ended up having a worker held me install new lights. Jeffery Lopez deserves a raise, give that man a BONUS. 10/10
Yesterday my car battery died and the tow truck took long time to come and I made it to that autozone around 8:50 or later which was really late but the older gentleman by the name of John still install the battery for me even tho I was making him late so I just wanted to give a shoutout to this autozone and John, he’s the man!!
I called at like 7:30pm and asked if anyone would be willing to help me with my headlights as I could not get them in and when I arrived Ethan P was more then willing to help me and ready to help and even though it was freezing cold out he still finished it and I finally was able to see, it was overall a great experience and I can’t thank Ethan enough for being willing to help and get it done!
I was just here and bought a battery at a reasonable price. They were able to swap it out for free right away. Dave Bates was quick but gentle with my old car. I really appreciated him coming out in the cold at night. He helped me me find some oil on sale, too.
Went in for battery exchange and Ayden was able to help install despite it being a harder job that normally would not be serviced by them. Thanks for the effort !
We had an exceptional experience at this autozone location. Ayden F was incredibly helpful- changing out our battery in the dead of night in the parking lot in the cold and making sure that all the corrosion was off the terminals so that we were safe and ready to drive. Super grateful for such attentive service!
John C was very cool about helping replace a headlight I needed done! Did it free of charge and helped me pick an affordable yet purchase worthy choice when it came to buying the headlight. Smooth process overall.
Joe G is the man! My car battery died across the street and luckily there was this auto one nearby! Joe G tested my battery and was kind enough to install a new one for me! He was so nice and really helped me be calm about the situation! Thank you Joe!!!
The older guy who works at night here needs an attitude adjustment. If you don't like people you probably shouldn't work customer service. If you are that miserable with your job leave. Don't just stay cause you need a paycheck. It's pathetic how miserable customer service employees act now a days..... This older guy should be fired
Four cashier opens, maybe another 4 more workers there doing nothing . I was first in line, one cashier finished , go away, second cashier doing nothing... Maybe discrimination because I can't understand their bad behavior., bad aptitude. When finally one cashier said: I'm going to take your order like I don't want to do it. I said hello, he doesn't answer. I have rentals properties and costumers and service always is first.
Had a problem with my plow truck and they had the parts on hand ready to go. Right before a storm too. First guy I talked to seemed to be having a bad morning. The second gentleman was more pleasant.
I went to get my head light fixed, and Kasey was super helpful. He went above and beyond to help me with my situation that ended up being a little more complicated than expected and did everything that he could to fix my car and help me out. I will definitely be visiting again!!
Graham C is absolutely amazing. He needs a promotion, a raise, SOMETHING. He went out of his way to help me when 2 other auto stores in the area turned me down. It's dark out, getting cold & I needed help with a battery replacement. He was honest to god ready & willing to help. I can't thank him enough.
This location is staffed with the BEST employees! Stopping by one evening this week once the oil light came on in my car. Sure, they found what I needed, but it went beyond that, each staff member was approachable, thoughtful, and just made my visit something to smile about! Thank you guys! ~The lady with the Audi
The gentleman that I worked with not only helped me find the parts I needed, but he took the time to help me change the headlights as well. They were so difficult to pull out and put back in, but he still stayed and finished until it was done. Great job and thank you!
My husband owns a niche import vehicle and we were desperately searching for rotors. We had a couple of ideas about what we were looking for but we weren’t 100% sure. One of your employees, Dylan, was a huge help. He was quick, knowledgeable, and polite. He seemed genuinely interested in and enthusiastic about helping us find what we were looking for, which was very much appreciated. :)
Had an issue with my cars AC compressor and immediately got shown the right piece, a great price, and the service was incredible by Rick T. He was absolutely amazing at helping me with everything I needed & was extremely kind and understanding. Without him, me and my kids would still be riding around in the scorching heat. He is absolutely irreplaceable!
Rick T is the only person you want helping you at this store. Nobody else compares. He is extremely kind and helpful. I’d give my experience 10/10 stars if I could.
Rick T. The manager at this location is awesome! I went to another autozone and they mistakenly told me that my battery warranty was expired. I then went ahead and purchased a new one. After I visited this location and spoke with Rick I realized the warranty was not expired! He completely understood my situation and made things right with me and then some! This guy deserves a raise.
Quite possibly the worst customer service I’ve received from Tyrone. Parts manager? Whatever. I called last week and asked if I’d have issue returning a part without a receipt. Guy on phone said no.
Tyrone after offering only store credit didn’t like what I told him about calling earlier. He asked me.. I’m confused did you call earlier or last week? Tyrone did your policy change this week to last week? Doesn’t matter when I called. Do better. I think he was training someone too unreal
I went to 6 different parts stores . I was looking for a pair of loaded struts for my 2012 sonata. None of the could find the right part . UNTIL I went to autozone Manchester NH . A girl named Cindi took the time and research the part. She brought out a couple different one's that didn't match . She found a 3rd option and ordered it .with success! I must say I think women are better researching parts. Great job Cindi !!!
Shawn went above and beyond to assist me with the damages of the exterior of my car. He was knowledgeable and got on his hands and knees to even buff out the scratches on my car. It was a night and day difference. Thank you so much Shawn!!!!
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