The service department sucks. They will put off a problem past your 30 days then all of a sudden find the problem that you’ve been reporting and have to pay. They have admitted putting the lowest quality items on the car. So they band aid the car enough for you to get past the 30 days then they charge you for it. Just be prepared to be sold a lemon there. 🤷♀️
I had a great experience! The dent on my passenger side door is completely gone. From start to finish everyone was professional. I even picked my car up to find that it was completely detailed. What a nice surprise!
If you need to buy from here please make sure you've exhausted ALL other options. Vehicles are twice what they're worth, always have multiple mechanical problems after you drive away and payments are extremely high. They changed the contract without prior discussion and never came through with promises stated in writing. This is one time I'll take the "credit hit" so they can have this POS back!!
I just want to give a shout out to The auto body shop at drive fast USA you guys did such an amazing job I’m so Thankful my doors are fixed 💕 Thank you all so much
Horrible don’t do business with them. They told me they would have my car for a week had it almost 3 I had to follow up to find out why it was taking so long once I got it back I started having issues with the work they did called never got a call back they don’t guarantee the work they do
My car has been in with them for almost 2 months now after I got into a wreck. They answer the phone maybe half of the time and are not fast about providing callbacks. They are the definition of over promise and under deliver as they have constantly given me expectations of when things are supposed to be completed and they are not done until days after and it is prompted by me calling and asking them about it. They even had to fire someone last week based on how poor of a job they were doing but sure enough even with that person gone the service has been just bad.
Paid for a full paint correction and ceramic coating. Stressed the importance of having the swirls and minor scratches removed. Was told they would be. Picked the car up and it looked OK under a cloudy sky. Got home under my LED garage lights, and all the defects were still there. Including some new marks not there before. No/improper paint correction was performed. The coating was put on over the swirls and I could not have been more disappointed. Sent an email to Justin; no response. Now I have to pay to have this coating removed and the paint corrected and recoated. It's unfortunate because the product repels water well, but putting it on over uncorrected paint, was a total waste. Will probably have to litigate this to get my money back and the cost of the coating removed. Do not recommend at all...
Update: I've now called and left 3 messages, but no one returns my call.
Amazing team of professionals did you excellent quality of work I went in to have my wheels refinish and a C6 Corvette it was barely damage and scratch and they did amazing job and taking it down to the core and resurfacing with paint very few businesses today Stan behind the quality of work or at least misrepresent What they were able to do for you but in addition to that there’s service an on-time delivery and attention to detail is why I give this business a five star rating great group of people I have scheduled my next visit on a second vehicle in the next 30 days thanks again guys for being committed to excellence
A great company that worked hard to stick to the estimate. Very friendly and open communication. I will definitely be using KC Auto again in the future!
2101 NE Independence Ave, Lee's Summit, MOAuto parts store
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