Trash can of a company. owner Trey Ward LOST HIS MIND, on the phone. began cursing and threatening me over him LYING about the price. not only did it take them 3.5 HOURS to get to me, after they assured 30 mins -1 hour.. A simple tow which he told me would be 300$ ended up 1900$ and he LOST it when i disagreed.I Will file a complaint with Mississippi DOT for price gouging.
I called all the wrecker services in Vicksburg. Ward's was $25-$55 cheaper than every other company. The gentleman who answered the phone was very nice. It took 30 minutes to get to my vehicle, and 20 minutes after that, my car was in my driveway. Will definitely use them for all my future wrecker needs. Thank you very much.
Unfair to rate them. I was stranded on the expressway, The electrical system died on my car. I called them to get me because they were a half a mile from me. They told me that I had to call my insurance company. It was dark, cold, and I am an elderly woman who was alone who was 4 hours from home. That wasn't what I wanted to hear, I would have happily paid but didn't know where my insurance would have wanted my car towed. So I sat at mile marker 6 for two and a half hours until another service could tow me, praying that no one would hit me.
I recommend this tow service Jimmy was dispatch and Anthony was the tow driver. They made it extremely convenient for my needs. I really appreciate these two. Very professional and kind hearted! I wanted to acknowledge them for their good service.
Extremely rude & lied about coming to tow my vehicle. When I brought it to their attention, I was disrespected. I'm very disappointed & would absolutely not recommend.
I got stranded on the interstate just outside Vicksburg MS, Wards Towing was recommended by a local mechanic. The lady on the phone was very sweet and helpful. The driver was friendly and got my truck loaded quickly. They towed me to the mechanic shop in no time at a very fair price. I’m glad they were around to help me in a bad situation. If I could leave 10 stars I would.
So thankful for the help from Will. They seemed to be the only place I could get on the phone on a Sunday morning, and they were extremely professional and helped me out of a tough situation. I hope I never need them again, but would recommend to anyone in the area. Thanks!
Shoutout to Wendy in dispatch, and Will the driver; I broke down just outside of Vicksburg traveling back to Mobile, AL from the Dallas-Ft. Worth area, and although they weren't able to tow me the rest of the way home (what I originally called for), they were SO courteous, compassionate, and helpful during the whole two-day ordeal, that I just had to give them a review :) Thanks for being so great, you two, and Will, I hope your tooth feels better!
After my friend had a wreck, we went to Ward's Wrecker to see the extent of damage to the vehicle but we weren't even allowed to look at the car until the title was produced. That meant having to drive 30 mins to retrieve the title. Once we had the title, we were then informed that to get the car, it would cost $400!! All that Ward's did was tow the car out of a ravine, drive it 6 miles to their shop and charged $400 to get back the car! The service was disappointing and the price was absurd!
George was a lifesaver. We had an accident on a Saturday night he was there quick and took care of my jet ski for a week with no additional charg and helped to fix the trailer at no charge.
My car wouldn't start. I tried to jump off the car to no avail. So I contacted them and they came right out and brought my car to the service department. I am very impressed with their level of promptness as well as professionalism.
Great customer service!! I had no idea what mile marker I was at and it was raining. I screenshot my location and he came to my aid swiftly. Thank you for your help. These are the kinda folks you want helping your wife if the need arrises.
These guys are great, fast to come pick up vehicle, fast hook up, drooped off my car quickly, payment made easy on the spot and very friendly tow truck operator.
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