What clients say about Barnett's Towing in Flowood (MS)
One of their tow trucks had something fly off of it. And crack my windshield. And basically the guy said that I was lying. That lets me know not to have a food with Barnett again. Had a video and everything. Of their truck. But that don’t count he didn’t even ask for the video. I guess when it comes to people of color, we all lie.
Kermit been nothing but a blessing to us I had to help my friend out and he had excellent service and came fast too! Thank yall so much as we were stuck at a gas station in Jackson
While they did a fine job towing, they shouldn’t give a time line if they can’t stick to it. I was told the truck would be at my place to load the car “within the next hour” then it took 3 hours. 3 hours would have been fine, I would have been grateful, just don’t say one thing and then take 3 times that long. Over all the companies I spoke with though, I would only recommend Barnett’s.
Stuck on the side of the road and whoever they have for dispatch is probably doped out on the floor in there bec this 24 hr towing doesn't answer the phone I called 15 times is 20 min terrible company won't recommend them for anything
I'm super picky about my truck. They were very professional! I ended up following them out to the main road and the driver went around all the low hanging limbs so my truck was hit with them. I appreciate that more then he knows!!! Will use them again if I need some help again!
Wonderful experience from start to finish with Barnett’s Towing. Very professional, prompt service, and at a good price. They were recommended to me, and I will definitely use again, when needed.
If I could rate 0 starts, then I would! I had them to move an old car from my driveway to Ford and the driver suggested that I take it someone closer at Firestone (literally 2 mins away) so I agreed to them taking it closer and then Firestone couldn't fix it. I had to call these guys back to change the destination back to where I had originally asked them to take it (@Ford in jackson) and they said they'd have to charge me another $85 within the same day just to take it where I had asked in the first place! The driver stopped answering the phone then eventually said that i had to talk to his manager. They were not willing to negotiate a lower price with us at all and insisted that there was nothing else they could do. I was very disappointed that they would not accommodate us, especially since their driver was the one who suggested a different location and it was still the SAME DAY!! I paid the money twice because I really needed the job done but i hate that I had to! I will never use their service again, customer service was POOR!! I live in Madison btw.
Broke down on Flowood drive and the tow truck driver arrived within about 10 minutes. Very helpful. Even waited for the taxi to arrive to transport my wife and disabled father-in-law. Went the extra mile.
Was only 1 mile from where I was located and still took over an hour to get there. Dispatch took my contact info and I informed him that I had to get back to the car. After coming back to the car, had been informed by an employee of the location where my car was sitting that tow truck came and left. No phone call to let me know they were on the way or anything. Very dissatisfied with my experience, not the mention it was storming. Will never call them again.
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