What clients say about Rapid Roadside & Repair in Winona (MN)
Jonathan was on the service call. He called to let me know when he’d be on site and explained what he was doing. My vehicle had to be towed and he kept me updated with photos-thank you. He made an annoying episode with my car easier to deal with on a busy day. Lucky for me the dealership and warranty covered the cost.
Jonathan did a great job communicating with us, loading our vehicle, safety strapping it down and towing it to Geneva. We appreciate his hard work and job well done. Thanks Jonathan.
This guys over charge $1982 to replace axle seal toook him 4 hours and the seal still leaking, I have to replace it again some where, and i call him to return some money ? but he say no.
Rapid Roadside & Repair was amazing! Easy to communicate with, went the extra mile to assist, and completed the job in a very timely manner. Respectable, well priced, and overall great experience. 5/5 highly recommend if you're needing assistance.
Jonathan was great! He communicated with me as soon as he received the call from my insurance, let me know his arrival time, then called again when he was close, which was reassuring. He arrived, right on time, in a flatbed tow truck (easier on my new EV car), which was at 0% battery, so he charged the 12v enough to get it into N & onto his flatbed. At the destination, he unloaded the car, charged the 12v again to get it into N & then pushed it up to a charging station! 10/10, highly recommend Jonathan!
Johnathan Berg responded to my call for a tow because my truck's brakes locked up. He offered to look at the affected wheel in hopes it didn't have to be towed. After a lot of work to get the rusted hub off, he was able to unstick the drum break and adjust it so it wouldn't fail again on the way home.
The whole time he worked hard on the issue as well as chatting with us not just about what he was doing but also friendly chats about old cars and trucks and shootin,' the breeze. I couldn't have asked for better service and a friendlier guy!
Hit something on the freeway and ended up with a flat, I had just cleaned out the truck so my tools were sitting at home in the garage. So, here I am stuck on the side of a busy freeway with cars and semi-trucks whizzing by. I looked up tow companies and saw Rapid Roadside here in Rochester. Gave them a call and filled out the service request form, *literally* 3 minutes later, Royal, the owner pulls up in his service truck. He gets out, shakes my hand and gets to work. Less than 5 minutes later, he's letting the air out of the jack and I'm ready to go. The service was friendly, fast and reasonably priced. If ever I need a tow or service, this is the company I'll call.
Jonathan was absolutely wonderful. Kind, pleasant and knowledgeable man. He made an unpleasant experience of having your car break down very comforting.
Johnathan was absolutely amazing!! Recommend 110% I blew a tire on the side of the road, he pulled up and offered help. Johnathan was polite, ambitious to help, and quick to work. I could not be more grateful!! He was appreciative to lend a hand, and got me out of a potential dangerous situation (side of the highway). Could really tell Johnathan enjoys his work and helping people, taking my best interests in mind. I extremely appreciate Jonathan's help, care, and follow through. After his assistance changing my tire, Jonathan double checked i had enough pressure in my back up spare. I am impressed with his throughness. Frequently (with experience in changing blown tires before) the spare is often also flat. It was wonderful to see he jumped to double check leaving me in the best case scenario. Thank you, thank you, thank you to Jonathan!! Couldn't get a better guy for the job!! Johnathan Rocks!!
Jonathan, happened to see me on the side of the road, decided to help me out as I had just blew my tire. His kindness and willing to assist is truly appreciated. What a great person, I support this company because of Jonathan.
Amazing service and employees, very friendly and awesome working environment. Knows how to work and communication is extremely good. Very satisfied with the time and car being fixed here.
Jonathan was amazing, he got my car out no problem and has an impeccable sense of humor. He showed up on time and I couldn’t have asked for a better person to help in my time of need! And professional to boot :)
Called to get help to get out of the ditch was told 45min. 90 min pass they tell me an hr they will call back in 10 min. 20 min it is 90 min. Called another place in town and was told this place works out of Rochester not Winona. Was never told by the guy it would be coming from Rochester. Would have called around instead the snow is now up to my door and car almost out of gas. The disregard for someones safety in the weather when another place could have come before the roads got even worse.
My corvettes gear linkage popped off and had to get it towed to the shop i work at, Used other tow company’s before but never have i ever revived as good as care as i did with Johnathan and rapid roadside. 20 minutes after calling they arrived, fastest tow id ever had, He showed genuine care and concern for my car and me as a customer. 10/10 service and price recommend to anyone weather you have a low profile performance car or a beater with a heater these guys treat em all the same! he made sure my bumper didn’t scape even when i said i didn’t care, great guys really!
My wheel bearing broke far from home. and these guys picked me and my truck up and fixed it within 24 hours and got me back on the road. I greatly appreciated these guys in helping me.
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