Matt was awesome, helped me out just as he was driving between jobs and saw my car on the side of the road. Took 10 minutes out of his day to help tow me back home when he could have just driven past. He will be at the top of my list whenever I need a tow.
Scummy driver made me pay $200 VENMO ONLY and then broke my frame pulling me out of a small ditch sideways. Didn't say anything to me tho so I found out when I got home and heard loud rattling
Unfortunately I can’t remember the name of the driver that came to tow my car to the shop BUT, I work at an early education center and the driver (who became a rockstar to the children playing outside) was so friendly and kind! He explained that he was taking my car to the doctor like when they go to the doctor and patiently listened as a chorus of doctor stories were lobbed at him.
My car was safely delivered to the mechanic which I appreciate, the driver went above and beyond!
Very professional - didn't get the driver's name ... bad hearing - but he had longer curly hair and was very pleasant to deal with. Would recommend using them if you need em.
The folks at Hide & Seek have been nothing but wonderful to me. The best boss & the greatest mechanics who are always so thorough & professional. I leave there always knowing these guys have done the best work over everyone else I've been to. Thank you Hide & Seek!
This is the place to go! I’ve been having trouble for years with my vehicle and the Intoxalock company. Jennifer was my first contact with this company and she has been the most helpful person I’ve spoken to in two years. CJ is absolutely amazing and he went above and beyond to help me. I’ve been shocked by the wonderful customer service. Thank you so much to CJ and Jennifer
Very impressed with the professional service provided by Justin, our tow truck driver. Service was provided within 10 minutes of our call and he had our car hooked up and was on his way within 10 minutes for delivery to the repair shop. I highly recommend this company.
Excellent service. CJ was amazing! He showed such kindness offering his warm truck for our kids to sit while we waited, he was quick and very professional.
The best towing service I have ever received. Very professional and very kind customer service. I will definitely be saving their number for future needs. Fast, efficient and affordable.
Towed my car from an impound lot in St. Louis Park to Delano. Quick and Courteous. No damage to my car. They were very professional. And while I hope I never need a tow again, if I do, I know who to call. Thanks guys!
Kevin was such a nice and helpful guy! He was very sweet and made great conversation the whole time! We so appreciate him helping us out!! Give this awesome dude a raise, he works hard and deserves it!!
The driver at Hide N Seek towing did a great job and was professional. He towed our Subaru Outback from Bloomington Subaru on 494 to our home in a west suburb during rush hour, and was still attentive and kind, listening to our needs, even after sitting in traffic and construction during a busy and hot afternoon.
The towing equipment was used properly and in good condition to manage the weight and size of our vehicle.
I HIGHLY recommend this company for your towing needs!
Gavin with Hide N Seek Towing just finished dropping my car off at the dealership. He was timely in his arrival, efficient in his work, and very kind and tea through the whole process. He took great care of my car. Very professional. Would recommend this service and if you’re lucky, you’ll get Gavin to take care of you. Thank you!
Sam was so helpful in an emergency did not even need to call he saw us on the side of the road and stopped and offered his services on site. I would highly recommend using towing and recovery for all your towing needs.
Drivers need to learn not to drive 40+ miles in an apartment complex. I had to yell out to a driver to slow down. The speed limit is 10 and it was around bus pick up when we have kids and pets that live here. Do better.
Thanks Patrick for coming to my rescue and Towing our family car too go get Service, you made me proud to see how quickly you show up?? and stripping her down with a lot of care, all do I hated to see her go but she is well in good hands!!
Thanks again for your rescue and I will recommend anybody too you for help rescuing them..
Thank You..
The young man who came and towed my car, showed a great knowledge of how to handle my vehicle, and was very professional to the entire interaction.He went above and beyond to make sure my car was both picked up and dropped off in a careful manner. He also came an hour sooner than what my provider said, and that was a big blessing! I highly recommend this towing company, and intend on using their services again in the future!
My 93 year old mom's car broke down and Patrick came out to tow her. He went way above and beyond. Not only did he get her car where she needed it to go but also brought her home. You dont often find service like this any more. Many thanks to you for taking care of my mom. I will be referring anyone that needs a tow in the future you way.
My car broke down on 394. The tow truck driver showed up within 20 minutes. He had a great attitude and explained what he would be doing. Charles is very polite and kept me updated. He even backed my car right into my garage. He did an amazing job. I am super satisfied. You should work hard to keep Charles, he is the kind of person you want representing your company.
Horrible driver's, pulled out into the middle of the intersection on a red, go figure your driver was starring at his phone. Perfect after you cause a accident you'll be able to tow you're victim. As if that's not bad enough, you're same driver decided he's too good to sit in traffic so rode the shoulder for a good mile. Would highly recommend not using this business, as the more they are out on the road everyone else is less safe from this hazard of a business.
They were the nicest and quickest people around. They only charged me $100 and everyone else so I called around wanted to charge me $180 plus for a 5 mile tow.
Definitely recommend to anybody. They are very nice.
Just wanted to give a huge shout out to Sam M and Justin K. Last night my car had completely shut down, and was sitting on the side of the 169 at night. They saw that my hazards weren’t working, and were at minimum going to sit behind my car, with their lights on to alert other drivers. Extremely professional, went about and beyond expectations. Ended up towing my car back to my apartment. Would use this company again in a heart beat.
There’s a reason for the extremely high rating of this company (and it’s not their friends and family posting). Quite simply I thought a towing company that was professional, courteous, knowledgeable and caring about their customers cars did not exist. I am glad I was wrong. As an added bonus, their pricing is very competitive. I will not use another towing company and will highly recommend Hide N Seek to anyone needing their help.
A very special thank you to Isaiah. My car sits lower than most and he did everything possible to ensure a safe tow. I hope management do everything they can to keep this employee.
Professional towing service with a personal touch. Made sure my car was hooked up correctly and took extra care when dropping off at the shop. Enjoyed getting to know my driver Isaiah, he even gave me a ride home! Hide and Seek will be my first call if I need a tow in the future!
My Tesla Model S was in an accident and the passenger rear wheel/axle was bent.Teslas are a bit different; you have to put them in jack mode and tow mode before towing. No problem for Isaiah. He was very professional and got all wheels off the ground like Tesla requires. Car was safely towed and backed into a parking spot at LaMettry's Collision in Eden Prairie. Thanks Isaiah!
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