What clients say about Zip's Truck Equipment, Inc. in Taylor (MI)
We bought a item from Zips after referrals from some local company. First item was defective faild pretty quickly. Spoken with Tim in warranty cant thank him enough for going above and have are item replaced under warranty. Definitely look forward to bisness in the future!
This place totally came in clutch when I had a hydraulic valve body failure…Bob and his team were able to rebuild and fix my problem when no one else would. Fantastic job! Would highly recommend this place for business.
Worst place ever to buy trucks very poorly built no quality control at all and the salesman John is full of crap cares, only about getting a sale not the customer.
Purchased a $900.00 wheel grid less than 3 week’s ago. The pivoting component for the L arm comes attached when sold but apparently they don’t torque them and don’t inform the customer this needs to be done and when it falls to pieces while you just driving down the road they deny your warranty. I’m not done here yet!!!!
There's a lady named britney who works the counter up front She is superknowledgeable And a real asset to the company if you need help just ask for britney
The two receptionist in the front office are amazing! Walked in there looking to buy a new tow light, found out I was covered under warranty & they repaired it!
They are well stocked...that's all.
Service wise, they'll get to eventually. They'll keep the truck for A GOOD WHILE, then spin you when the work they've done didn't solve the issue you came in for.
You don't gotta be good when there's no one competing in this particular market.
Parking is plentiful aisles are easy to navigate.
Very helpful getting my speed binders ordered they even have free shipping when spending over a specific amount which was nice to find out ........thank you guys
I went to exchange a jacket I purchased as a Christmas gift. Bought the wrong size and they were extremely happy to exchange it. I am disabled and they were very accommodating helping me in and out. Can highly recommend them!!
Great place to shop for hi-vis clothes. The lady at the front counter was very helpful with what I needed. Thank you and I'll be back to shop more. Great place and great friendly service.
Fast, Quality, and affordable place to repair tow truck. The staff are friendly and willing to help you with all your need. Definitely sticking with zips for all the repairs and maintenance on our fleet truck.
Great service and great truck repair! Always taking care of business immediately and special thanks to Bob in the service department. He is very professional and helpful when it came to assisting me with anything I needed. We Purchased two trucks from ZIP’S and will purchase more definitely.
Customer satisfaction is a big deal with Jon. My hydro lines on my bed got severe chafing. I talked to Jon in the afternoon and he promised I'd have my parts for 8 a.m. He personally drove my parts from Taylor Mi to my ft door 300 plus miles. He is what you call
"Jonny on the spot" thanks for getting us going.
Bob and his team are great, highly satisfied with my strobe light installation. They came across a slight issue and cracked the center council but without hesitation ordered the part and replaced it no problem. Great customer service skills.
Jennifer and Bob at the Taylor, MI store went out of their way to keep my business running, stayed late so I could get the parts I needed. Great customer service, thank you again, GB Towing
Well you keep parking on private property at southwicke square cooperative in Trenton,Michigan and have been told not too. Next time you will be towed.
Absolutely the best staff ruth Egan was super knowledgeable and got us what we needed at a great price. Have been to other wrecker supply stores in the area had horrible experiences, we drove 25 miles to get to this location and I would gladly drive farther if I had to this is the only towing wrecker store I will ever use. Thank you john from fast action towing
Trucks are highly priced , once they get you in the truck they can care less about your issues. SALES customer service lady Laverne is very nice, friendly, respectable & a people's person.
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