Dave is the man and has saved my ass numerous times with his vast wealth of automotive knowledge. He’s always polite and professional and really quick to solve any issues I’ve brought him! 10/10 service
I went to get a replacement starter, but the employe straight up lied and said, i didn’t bought it from them! ?♂️
I had the receipt in my glovebox, had to get it even tho they have my number & name on their website.
Never had such issues with autozone but oreilly is such a pain.
I don’t shop here anymore ?
Worst of worst location ever. Employees are here not to work and help but to have weeds infront of the door. Disgusting people out there. Go to the auto zone rather.
William is the man!!! He is a fun and well educated person even beyond the role he has a this company.
He's definitely helped me make the best buying decisions and was patient ...because I don't know anything about cars.
Shout out to O'Reilly's in Hamtramck for sure!!!
The white guy working in there with the glasses was not helpful to me at all. So I went over to Auto zone and they bend backwards to help me then my car problem was fixed. So if you need help go over to Auto Zone in Hamtramck but if you do happen to go to O’reillys don’t go to that lazy white guy with the glasses because he acts like he doesn’t want to work. Don’t know why he’s there.
O'Reilly's no good because of the woman employees very bad behavior.I am trying to change my brake pad for warranty she don't give me warranty still I have warranty.
Plg do no go O'Reilly
I’ve never had a better experience at an auto parts store until today. The employee William was extremely informative, showed me different solutions to the problem I was having, and was incredibly nice, with a great sense of humor. Most employees would just ring you up, and go to the next customer, but not William ! He truly went above and beyond.
This is a cool O'Reilly's the service is great at this one I won't even go in the O'Reillys on Gratiot Avenue because I end up walking out and going down the street to auto zone.
The Hamtramck store is truly good people
Don't let the young lazy people work there there lack of understanding would not be a team player for the ones that work at o'o'riely store in Hamtramck good professional people there now 2023
Jo working in O'Reilly in Hamtramck has the worst costumer service ever. She was yelling on me like I'm begging from her. I have a warranty in a battery and she wont let me explain my point of view and start screaming and yelling. Theses kind a people can't be in front of the house dealing with costumers. Never go back there. AUTO ZONE is next door and they have good people who doesn't have enger problems
Went to get a simple wiperblade time was 8:45 they would not let me in. To buy a wiperblade they closed at 9 still have 15 min left was a quick buy,. Very inconsiderate, would not visit this O'Reilly in hantrmack again
Good service. They will do minor fixes free. Usually get the parts you need. Got my wipers replaced for 20 bucks. Also took a jumper good quality and reasonable.
They also give good advice on parts that need to be replaced. The staff is very curtious and experienced.
I called about a gas cap for my grandson's car I told me they only had one so they would put it up for me when I arrived they had it for me I paid for it and that was that I appreciate That the item was saved for me
Here's a man, an hour before close, and here I am running late. My car has a dead battery preventing me turning it off. He would grab his tools, diagnose, send me packing with the battery I needed. If this was enough he would then come back out to the parking lot and replace the batteries. Thank you Dave, you really went above and beyond your company.
The cleaners are inexperienced and also do not know the art of service. Warranty Warranty until they work it, which is what it works on, which is not acceptable, except that it is actually under disposal in the city of Hamtramck. Their money this number is fraudulent. I decided to speak to all my friends and warn them of this detective and his shop workers looking at us with contempt and deceit. He is very, very bad.
Customer service behavior is no good, I am O'Reilly member customer almost 7 years , but others store employee behavior is very nice only Hamtramck no good always behavior bad. One old lady and one old man work here always give service bad.
There's only two O'Reilly's I'll go to, the hub store in centerline, and the one in hamtramck. The individuals at these two store's take a lot of flack, but maintain they're patience when it comes to dealing with bone head people. I compliment them immensely for that !
First time here. Tasha was very courteous and Daniel went above and beyond in helping me figure out why my "Check Engine Light" issue. Very impressed by the professionalism and knowledge of the team members. I'll definitely keep this place in mind in the future.
They are very unprofessional and have poor customer service skills at the HAMTRAMCK store.. David A should not be working there if he is not a people's person and Tiffany B didn't do any better.. THUMBS DOWN my first experience will be my last.. I would much rather give AUTOZONE my money.
Staff is always very helpful!! The customer service is awesome at the Hamtramck store!! Nina helped me today with my burned out headlight.... So thankful and grateful for her assistance.
They are alright. Really nice, just not experts to fixing cars. For example, of I'm buying a Honda steering pump, they should tell Honda takes a very special fluid and encourage me to not buy the regular stuff...
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