This rating is based on customer reviews, inventory size, pricing, and service quality
Overall, reviews suggest a largely positive experience with Tow Force LLC in Hamtramck, MI, but with notable caveats: 85/100. Many highlight fast response times, professional, personable drivers, fair towing prices, and smooth communication. On the downside, several impound-related complaints report rude office interactions, disputed/opaque fees and storage charges, occasional damage or missing items, and frustration at pickup—creating mixed customer-service perceptions. Little is said about inventory variety, yard organization, or ease of finding parts. Some comments appear to reference other providers, so location-specific clarity is limited.
We had a vehicle stolen and recovered from our business. It was taken to an impound yard. We needed a knowledgeable towing company to pick it up. Mike with Tow Force was prompt in answering calls and arrived when he said he would to pick up the vehicle. We have dealt with several different tow companies before as part of our business needs. Tow Force is by far the most responsive and professional. Would use them again.
Great service! Mike delivered my vehicle to the repair shop fast and safely. I definitely recommend this company to everyone. And the best price around! Thanks guys
This company has towed my vehicle a few days ago. Great customer service! Easy to communicate with! Not that expensive compared to others! Don’t miss on their service!!!
These guys are absolutely amazing, always on time, and they have the best prices around. I was in a pretty bad wreck a couple months ago and he really helped me out and made the already unpleasant experience much smoother than I expected. I’ve had to call on them a couple more times since then and they’ve never disappointed. Again, always on time, good prices, and smooth process overall. Definitely recommend to anyone who needs towing!
Great service! I used this service multiple times and each time it was great. No complains. The price is VERY reasonable especially if you are to compare to other services. Not to mention Mike service was very quick, he came to tow the car within an hour; where I called other places and they told me 2-3 hour wait... But what’s most important,at least to me, he does tow the car with care, like it’s his own car, I think currently that’s very hard to find. I recommend this service 11/10!
Awesome people to work with. Very easy to communicate. Got to me as soon as I called in. Mike the owner is very awesome person. Also very reasonably priced compared to other tows that I have used in the past. I recommend him.
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