These guys deserve 10 stars my father had a medical situation and ended up in the ditch they towed his truck, then met with us during non operating hours so we could pick up the truck and did this all free of charge, we chatted when picking the truck up and he mentioned he just hoped someone would do the same for him and his family in a world full of negativity it’s people like these guys that remind me there’s still kindness in this world ! My appreciation goes much farther than a positive google review thankful for meeting yall and now having the opportunity to pay it forward!! If your looking to support a business with kind and genuine ppl this is the place to go!!
Yesterday was an eventful day. We were headed to Port Austin when I got a flat tire pulled off M53 to call a tow truck to help us change the tire. Thumb towing was the second company I called, they were super helpful. They showed up changed the tire within a couple minutes and we were set to go. We then loaded up and decided to head home. After 15 minutes or so my truck wasn't acting right thinking my spare was flat but it wasn't. I pulled into a parking lot in the middle of nowhere. Called them again told them my situation and the call taker was concerned he said they'd come out to tow us back to Imlay City. I didn't ask the truck driver his name but he offered to stay there with us until our ride picked us up which was about 50 minutes away. We decided to have him head out towards Imlay City and we would wait. We are happy to have reached out to this tow company highly recommended! Thank you to the call taker and driver!
Kevin was super nice after having my car impounded. He was able to provide answers to all my questions quickly and in a way that didnt make me feel worse about the situation. 10/10 recommend if your in need of a tow and prefer someone friendly.
Had to have a vehicle towed and Kevin helped us. Absolutely one of the best experiences I've ever had with a towing company . Very professional and friendly. I highly recommend calling and using them if you are in his area and in need of service!
I called Thumb towing because I was stuck on a dirt road in the middle of nowhere Im from out of town Mike (The driver) was kind and helpful and delt with crazy requests and was on site quickly I HIGHLY recommend this company !!!
My car broke down yesterday night, and they came and got it. But I got charged more than what they said they were going to charge me, and they weren't friendly. I wasn't impressed with them
Love this company! We have used them 4 times now for various reasons, and they never fail to impress us every time. We most recently used them to have my SUV taken into a mechanic. They were very friendly on the phone, and very knowledgeable. I called them on a Friday to inquire about prices, and again to inquire about payment methods. First thing Monday morning I gave them a call to let them know we were ready, and just by my name I left in the message they knew exactly who I was, and what service I was getting when they called back. They dispatched a driver immediately, and he was at our home to get the vehicle very quickly. It was quite evident Greg knew exactly what he was doing and put a lot of pride into his work. He took the time to make sure that all the hooks were in the correct place, and that his chains were lined up just perfectly. He handled my car with care and was very professional throughout the whole process. At the time of paying for this service we also paid for a lockout service he had done on my husbands truck about a year ago. At the time they had just told my husband to pay for the service when we ran into them next. When I informed them we would be paying for that as well they said it was not necessary, which made it obvious that they do what they do fir the people and our community. Thank you Thumb Towing!
Thumb Towing was awesome! Mike was very nice and helpful! I now have Thumb Towing stored in my phone because of his excellent customer service! Thank you so much!
Great, friendly service. The truck showed up quickly, and the driver was courteous, knew what he was doing, and had all of the proper equipment. He pulled my car into the flatbed and met me at the shop with no problems. The price was very reasonable.
Fast, friendly service and concern for my safety and the condition of my vehicle was beyond expectations! Kevin is the man for the job!!! You are appreciated!!!
Super friendly on the phone I was worried they had the wrong address so I called several times they were very friendly and encouraging that things were fine and helped us out in a tight bind. Carl was the name of the man who actually came to tow our vehicle he took great care of us very thankful to you Carl. I would totally recommend Thumb Towing to anybody. Big Thumbs up!!!
Your men are the best!!!! Total emergency with grandson locked in his car seat in my truck running...your driver was there in minutes and unlocked the truck. Aircondining was ON but we were so grateful for your FAST SERVICE. Five stars isn't enough to Express your service.
My wife & I got a flat tire on our motorcycle up in the thumb.I didn't have a clue on who I could call seeing E&L out of Lapeer wouldn't come get us.I got Thumbs number , and even though they were stretched thin on Memorial Day Kevin showed up in 20 minutes and took us and our bike back home south of Lapeer for a great price. We made a good friend that day.Thanks Kevin!
They're always there when you need them! I'm kinda at the other end of the pipeline, on the receiving end of the tow. Since I don't have my own towing service, I reply on Thumb Towing. They have never let me down, and you couldn't find a nicer group of guys to work with.
Just this past Monday night our daughter had car trouble in Saginaw. We went to get her & discovered the car was unsafe to drive due to a broken brake line. We called Thumb Towing at 9pm, had someone to us by 1030pm. Towed her car to our house in Sanilac County. We knew it was going to be expensive, but wanted a local company if one would help us. Thumb Towing to the rescue! What a great company! Thank you Thumb Towing. Btw, the price he quoted me on the phone was within $5 of the actual charge to our insurer($5 less than quoted!). Integrity! Thanks again!
Absolutely amazing customer service! My fiancè locked his keys in the car while at work and there was no way I could help him before I had to be to work. I called Kevin at Thumb Towing and he had his son meet my fiancè at his work and got him back into his car within a minute! Thanks again!
I called Thumb Towing to help me transport my van from our cottage in Lexington down to our mechanic in the city. Kevin was our driver. He was super helpful and went out of his way to make it a good experience. Not only did he transport the vehicle, but he gave me a ride as well. We had great conversation the whole ride. I highly recommend You give them a try.
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