Franzel Auto Truck & Equipment Repair in
Croswell (MI)

Franzels service is bar nun. They have always made sure to take care of our trucks and if something else was wrong they would call for approval before fixing. And explain the issue. Great staff outstanding buisiness.

We were “up north” on a trip when our 2021 F250 threw an error for DEF which shut the acceleration off at 50mph. We called here on a long shot and they were able to clear the error code when we stopped in. Phenomenal customer service!! You have no idea how much stressed was relieved! THANK YOU!!

They do great work here. They solved a problem with my truck that another place had worked on multiple times. They're very honest and will help you decide the best option for you, not their pocket. I would definitely recommend them.

Very nice place to get a oil change and have a coffee or tea or smoothie and a great snack with it while waiting for your vehicle thank u and we will be back

Amazing service!! My cascadia and I pretty much froze out in Lexington for 13+ hours at a local shipper and TONY came to the rescue. Honest guy, Honest mechanic. I would highly recommend their service if you happen to break down in the area. Best wishes

They did a great job on my truck! Monica at the front desk was helpful in making the appointment. No issues, perfect service, and customer service!

I have to say I was a bit apprehensive on using Franzels truck and auto because of how many cars they had parked around their building. But my car had a major engine flaw and needed the entire motor replaced. And after asking around, I figured out that they were the place to do it. Now I am very pleased that I did the mechanic seem to be very professional and well-versed, in all that they needed to be. They set up a time to have my car in and get started on it, and it was out when they said it would be. The whole thing went pretty much flawless. There after service of service works excellent whenever I had a question it was answered. Since that time, I have taken my car back to them for anything else that it needed. I now realize that the reason there are so many cars around it is because they are that good. And there may be a lot of cars around the building, but they don’t seem to sit there long. They are in and out and that spot is filled by the next person Needing their help. I would recommend them to anyone. If you’re nervous about leaving your car there, talk to the owner, Tony Franzel, and after a few minutes, realize the same thing I did and you too will have confidence in what they are going to do. I would like to say thank you to Tony and his whole crew. Don’t forget to go next-door and get a coffee and cookie at the coffee shop. It’s excellent too.

My poor Tahoe, Bertie, was hauled home from Alderman's, then, it was worked on for nine days while trying to diagnose. Franzel Repair graciously offered to help. Within an hour, Bertie was ready to take on the World again. Thank You everyone for an awesome group effort !!! We are soooo fortunate to have an awesome community. 💜💜💜

So my Grandson goes to the local high school near this place. He calls me and says grandpa my serpentine belt just came off on my car. I’m 90 minutes from them so he says there is a repair shop down the road, I’ll see if they can help. The guys at the shop got in their car and drove to his vehicle in the school parking lot and reinstalled his serpentine belt and did all that for free. Great customer service guys, I’m in the car business and this type of service in a small town will go a long way. Hope anyone reading this gives this business a try.

I brought my car here. When I turned right it vibrates and made a squealing noise. I also thought it needed breaks. They gave me a quote for the breaks over the phone. When I got there they took it for a test drive. He came back and said nothing is wrong with my car it only needed power steering fluid and he put it in. So I would say they are very honest they could have got $400+ out of me. My boyfriend also brought his car there the same. He called them when they opened they squeezed his car in. They did ball joints break pads and rotors with in 4 hrs. We will definitely be using them again in the future.

Third mechanics a charm. These guys were the only ones who were able and willing to fix my daughter's car. Thanks guys! Five stars.

I made a mistake and bought a Chevy Equinox. The engine blew at 104,000. The cheapest quote I received was $10,000 to replace it. Franzels put a brand new (better than the stock engine) in it for 40% less than anywhere else in Michigan. The car is running better than ever. Franzels is a family business that provides quality, honest work and supports its community. They have always treated me fairly and I trust their work. I live 2.6 hours away and will still continue to use them for all of my automotive needs. Very grateful for this family business.

When you drive 1: 20 minutes to have work on your car done, you know that is great customer service! So glad I found the shop with the best service in the state

We had a trailer air line get punctured. Franzel Auto got to us within the hour and had us on the road in no time. Great experience over all! Thank you Amy!!!!

If you want a mechanic for life, look no further. Tony and his excellent crew have been taking care of my family and our vehicles for years upon years. Tony is always straightforward, fixes what needs fixing, and charges a very fair price. Thank you Tony (and Lucas) for the fast and efficient vehicle service this morning.

Great service great people recommended above all other repair shops in the St Clair county and sanilac county area Tony very honest. Heather a pleasure to work with.

Been going to Tony for many years now. Always a joy to talk too and gets the job done. Highly recommend to anyone looking for a honest and friendly business.

Always the best place to take your vehicle no matter what issues you are having. Appreciate the honesty and quality of work as always!

Made an apointment to bring my car in to have the front suspenion done. Lady said she ordered the parts and gave me an estimate on the total bill. Went in Three days later the morning to drop my car off for the repair and they forgot to order my parts and were going to charge me double what the estimated on the phone.

Franzel's auto is definitely a great place. Want to take your vehicle to a place where you know they are doing exactly what they say they are doing as well as not just doing whatever, this is the place. The owner is a down to earth family man who knows what hes doing and has great staff to back it up.

Was broke down in Peck today could not put car in gear to leave, called franzel's talked with Tony to figure out what to do, was so surprised when he said he he would come out and get it going, did so told me to bring it by the shop tonight and he would fix it. This was all done after hours., would like to thank him for going above and beyond for me, restored my faith in humanity, and kindness. Glad to know there are great people still around. Thank you so much Tony greatly appreciated.

Since I retired in '08, and we moved to Croswell, my wife and I have always taken our vehicles to Franzel's for service. They only recommend, and do, the work that is necessary ; and for the quoted price, which is always fair & reasonable. I have never met anyone more honest and reputable than Tony Franzel, and I consider it an honor to do business with him. I recommend him highly to family and friends, and everyone needing any automotive work.

Tony and Amie were amazing!! My car was making a strange noise and they had it diagnosed and fixed within 36 hours!! I am so grateful for their awesome customer service!! Highly recommend!

Tony, Randy, and everyone else has been extremely helpful. They've gone above and beyond. I've used them a handful of times now and they've almost always done more work than what I asked or paid for.

You will NOT find a better full service Garage with an oil change station and coffee shop all located together in one place a wonderful round of applause for Tony and Stephanie Franzel. Friendliest couple in Croswell, Michigan

Great service, very friendly and efficient! I would never trust anyone else working on my car they are honest and fair

Great service. I don't trust my cars to anyone else. I good honest mechanic is hard to find, Franzel's is. I had work done on my Ford Taurus, 98 Chevy Silverado, 2002 Silverado and town and county. Always to notch and fair priced. Great coffee shop too.