Westside Service - Zeeland MI Auto Repair Service in
Zeeland (MI)

Very friendly and informative. Quick service. Had a serpentine belt replaced and they put in a new coolant sensor.

I brought my vehicle in due to a grinding noise when braking. Westside was able to get me in the next day after I called. The diagnostic fee was very reasonable, and they gave me recommendations for my car as well (license plate bulb out, oil change due, fog light out, brake life left). I declined other suggested repairs, but it was nice to have the information. The summary was texted to me with pictures making it easy to see the work and recommendations. Overall, I would return to Westside Service again in the future.

I go to Westside for all my car issues, I've been there alot ?‍♂️? they can do a swell job but like every other place they make mistakes and can be really pricey. Had to get a new spark plug in my car a few months back and found out they didn't install it correctly, cause its slightly over gabbed and could be causing issues like misfires and the engine light coming on out of no where.

Customer service was great! They were friendly and helpful …Very detailed explaining your repair and pictures to go along with it. Establishment very clean and organized with Top tier service definitely worth my money..They will always get my business.

Westside auto service is thorough, conscientious, & very good communicators. We have been very pleased with their work on our vehicles.

West side replaced the driver side headlight on my Ford Explorer. That is a major job on my Explorer. It involves removing most of the front of the vehicle.They did an excellent job for a very reasonable price. The next time my Explorer needs repairs I will return to West side.

Always great service! They communicate well and keep you posted on what needs to be done and what can wait.

Brought my truck in for one of those mystery noises. They couldn't find it but went over my truck quite well and made several recommendations without charging me for the inspection. Excellent communication, top notch people from what I could tell.

Highly recommend Westside Service in Zeeland! They make auto repair & routine maintenance such a smooth and stress-free experience. Their software system is fantastic! After your vehicle inspection, you receive a detailed digital report with findings, photos, and even a priority level for each item. You can easily click through to approve recommended services, which makes the whole process super transparent and efficient. Joel, the technician, was incredibly thorough in his inspection and took the time to make sure everything was clearly documented. The staff is also very responsive and Megan was wonderful to communicate with; friendly, professional and always on top of things. It’s clear this company values both quality service and their community. We’re lucky to have a local business that not only takes great care of their customers but also gives back in meaningful ways.

I had the oil filter assembly replaced, a long with front axle seals, a rear axle seal, and both front axle U joints. Aside from a couple of hot walks back home from dropping the jeep off everything is great. The U joints must have been real bad because now it drives smoothly. They said a couple days, and that's what it took. Very happy. Took the jeep to Marquette mi for a 5 day vacation, listening and thinking something might arise with it, but drove smoothly without a glitch. Matt and Megan were very pleasant to work with. Thank so much.

The online appointment was easy and they replied immediately to confirm. I was able to get my car in the next day! We walked in the next morning and were happily greeted, spent a few minutes talking and left. We were able to pick my car up the same day! The communication and photos were great in allowing us to ask questions and know that the work was in progress. Pick up was easy as well. We will definitely used Westside Service-Zeeland again!

Recently started bringing our Mazda here and so far have been pleased with every job. The first time I called the car was undrivable, they were able to get it in first thing next day to diagnose the issue and get the ball rolling for repair. They’ve done brakes all around since then and the car drives great. They keep you well informed about your vehicle and they don’t try to oversell(!!)

I had a large slash in 1 tire but the other ones were pretty bad as well. There was also a very loud clunking noise on the drivers side every time id hit a speed bump or small pothole. I called 10 shops around the area and no one could get my vehicle in for at least another week. They told me to bring it in as soon as i could to inspect it since tires needed to be ordered before 11am. They took maybe an hour to do a thorough inspection. I ended up choosing to replace all 4 tires and fix the clunking problem. They fixed it within 4-5 hours and my vehicle sounds super smooth now with no issues! Also, When they do an inspection its really nice because they send you pictures of the problems and anything else recommended. I had to pick up after hours so i called and asked if i could just pay over the phone and if they could leave the keys in the car so I can pick it up later and they had no problem with that. Super convenient, very reliable and I highly recommend. This is my go to shop from now on!

I loved my experience here. They got me in next day. Sent me a full breakdown of what needed attention, pricing included, and a handy dandy checklist so I could make my decision without pressure. And then had my girl Janis ready within the day. Also as a messy car owner, they didn't shame me for it lol. Will be going here for all my car needs. 10/10

Everything about Westside Service in Zeeland is top notch. They are great to schedule with and explain my automotive problem to and are great at communicating what they find and quick at fixing it. I won't be taking my vehicles anywhere else.

Very happy with the service that was done on my vehicle. Very friendly staff. They are very helpful and answer any question or concerns you might have. Vehicle work was done when promised!

DO NOT GO HERE UNLESS YOU WANT TO GET RIPPED OFF.! So was here lil over a year ago. Finally got up the courage to take my car somewhere else to get it looked at. West side did all this work to my car that did not even solve the problem. I left with it worse off, the car seemed like it jumped when i hit the gas and then there was a wobble that was not there before and the problem i brought the car in for was not fixed. I brought my car back so they can see the problems that were new, I got to talk to a cocky kid and rode with him as he told me he did not feel a thing off. I spent over 2000 dollars plus what was charged to the warrenty company. They had me get unnecessary alignments, I have belief that they damages my motor mount which how can you prove that. The reason it to me so long to bad mouth them is that I finally found a mechanic that fixed the problem. Needless to say he said he once worked for west side and told me they scam people into get unnecessary alignments and other fixes people don't need.

Very friendly staff and quick service. I got 4 new tires mounted on wheels and they got it done same day I dropped them off.

Very helpful and friendly service. They prepared an estimate of things I knew needed to be fixed along with some recommended maintenance and got my approval before doing anything. Good folks

Friendly staff. Brought my car in for an estimate and they were able to fix it the same day in a timely manner. They even provided a ride to and from work. Great communication throughout the process. I would recommend Westside Service of Zeeland.

The staff at Westside Service in Zeeland are incredibly friendly and helpful! They are great with communication throughout the repair process. We originally took our vehicle to another shop for an estimate, and received a costly quote filled with unexpected issues. We brought it to Westside Service for a second opinion, and we are so glad we did! They focused on the necessary repairs at a much better price, and we had no issues after the work was completed. More recently, we faced a vehicle issue that made it difficult to use our car. Westside Service went above and beyond, offering a temporary solution to keep us going until they could complete the full repair. With multiple medical appointments during this time, their thoughtful care made a huge difference for us, and we couldn’t be more grateful! Highly recommended!

Took vehicle in for squealing noise coming from one of the wheels (heard clearly at low speeds with window open). Technician initially reported not hearing the noise. After further discussion a second test confirmed the noise. The diagnosis was that brakes needed to be lubed. I authorized the repair but when picking up the vehicle after service was complete I immediately noticed the same noise (perhaps even a bit more prominently than before) as I was pulling out of the service garages parking lot. I drove the vehicle for the holiday weekend and the noise was constant and louder than before. I don’t see how this would have been missed if the vehicle was test driven following the brake work performed. I dropped the vehicle off after the holiday for a second attempt at diagnosing it. This time something was found to be rubbing the axle as it turned. After pushing the piece back up into proper position the noise was gone. The manager was great to deal with and they did the right thing by refunding the cost of the work performed on the initial mis-diagnosis without me having to ask. The hassle of two visits was frustrating, but they did resolve the issue and make the right decision on their own when it came to the charges.

I continually have 5 Star service from Westside in Zeeland. We are so fortunate to have them in our community. Great communication with affordable service rates. I trust them without reserve.

I had a check engine light come on, and they were able to get me in the next day. My car was fixed and ready for pickup by the end of the day. I got a message with a link to pay my bill, and off I went. It was so easy. Thanks everyone! Great service!

Just a great team. Since moving to Zeeland we’ve always used them and their work is always first rate. On the customer service aspect Megan in particular is a terrific asset for the organization and does whatever she can to improve outcomes. I heartily recommend Westside because they care for you and your vehicle.

Great experience! I needed a fast appointment to fix my headlights and heater before leaving on a long trip. They made room for me the same day. Fixed both problems expertly. Very friendly and professional. I will absolutely use them again.

Fantastic service! Took my Evo X here since it had electrical issues, and they found and fixed the problem in no time. Not only that, but they gave me an in depth report on everything they found with pictures, and an up front cost for everything. I have been burned before by other mechanics, but these guys know what they are doing, and are really trust worthy. 10/10 would recommend.