Forest Grove Auto in
Hudsonville (MI)

I was visiting friends in the area when my GMC Yukon started acting up, and Forest Grove Auto absolutely saved the day. Nate and Ryan were incredible — professional, friendly, and quick to diagnose the issue and get me back on the road with almost no interruption to my plans. Their shop works on all makes and models, and it shows in their expertise. They’re a NAPA Gold Certified AutoCare Center, offer honest communication, and even have loaner vehicles available — a huge help when you’re traveling. I couldn’t be more impressed with their service and commitment to customers. Forest Grove Auto is exactly the kind of trustworthy, high-quality shop every community needs. Highly recommend!

Edit: Ryan has made a sincere apology to me. I feel this interaction was a 1 star experience for my wife and I, but I do not want it to overshadow the years of good work this team has done for me. I have removed some details from my previous review below that I think are not fair to leave online after communicating with Ryan. An edited version of my original review is below. Today was the last day that I will be doing business with Forest Grove Auto. My last interaction just didn’t sit right with me.

I have been going here for 7 years and they are very dependable and honest !!! They always go the extra mile for me...the shop is sparkling clean and they take pride in their work...AND SO VERY FRIENDLY. CANT SAY ENOUGH GOOD THINGS ABOUT THEM !!! ESPECIALLY NICOLE ( she always calms me down ). God bless them all !!!!

The folks at Forest Grove Auto have been servicing my vehicles for nearly 15 years. They're honest, trustworthy, friendly, and go the extra mile in service to help out. I have absolutely no hesitation in recommending them!

Updated Review: Outstanding Customer Service After a Serious Issue I am updating my review to reflect a recent, complex experience and the remarkable way Forest Grove Auto handled it. Recently, my son experienced a frightening and dangerous situation after his car was serviced at the shop. While he was driving, the front passenger wheel completely snapped off due to all the lug nuts breaking. It was a serious failure that should not happen, and our trust in the shop was understandably shaken. We had our "go to" mechanic perform the necessary repairs not knowing what the concern was before Forest Grove had a chance to inspect the damage themselves. However, what truly compels me to write this update is their response. After we reported the incident, they were not only shocked but also immediately tried to get in touch. They attempted to call the phone they had on file, but the person they called is a commercial driver and missed the calls from the unknown number while with a client. It was only after they went above and beyond by sending a letter to our home address that we had the "aha" moment, realizing the missed calls were from them. This level of dedication to customer service is rare. While I will never know for certain what caused the wheel failure, the persistent effort to connect and discuss the matter speaks volumes about their integrity and how seriously they stand behind their work. Many businesses would not go to such lengths. While the incident itself was deeply unfortunate, the response has convinced me that if Forest Grove Auto believed they were at fault, they would have been upfront and done everything possible to make it right. Their actions demonstrate a commitment to their customers that has restored my confidence. Normally I wouldn't remove my reviews for any reason, but this time I believe it is best that I replace my review with this one. I thank the Lord above for honest, hardworking people and that our situation did not cause any harm to my son or any bystanders.

Absolutely as good as it gets .. Matt at the front desk never fails to be gracious and accommodating .. Recommend highly

Been going here for a few years and they've treated me great and done a great job on my cars. Trust them.

I really appreciate how well the communication is handled at forest grove. We brought our suburban in for air conditioning service and it is our only vehicle, so we can’t go long without it. Once they were done with the service, I was sent a text message, and we were on our way to pick it up. That is priceless for me and my family. It’s a seamless and swift operation. Breath of fresh air. Thank you!

Forest Grove Auto provides great service and a smile. They use quality parts and have high qualified technicians.

Everyone is incredibly friendly, and very transparent. Took the time to explain everything and made sure I understood it before completing the work. Will definitely return for any future needs!

Straightforward and helpful mechanic staff. They did a maintenance inspection, brake fluid replacement, and tire repair for us. Good value and expertise. Very communicative.

I’ve had work done here twice because I wanted to support local businesses. Both times, they looked at the vehicle and quoted me a reasonable price, so I brought my vehicles in. However, on the day of the work, they encountered “last-minute surprises” and re-quoted me significantly higher—nearly tripling the original estimate. The first time, I decided to let them finish the work. However, when it happened again during my second visit, it felt suspicious that the same pattern of unexpected issues and additional costs occurred. This time, I took my car back and went to another shop, which completed the work for the original quoted price. While I support local businesses, this experience left me feeling like their quoting process is either highly inaccurate or intentionally misleading. Be cautious and double-check quotes if you decide to get work done here.

These people were so great I love the atmosphere. Matt is so awesome I love his vibe and his partner at the front desk I think Ashley if im wrong I apologize she was great too. Amazing people and shop. I would recommend 10/10

Have been using Forest Grove for many years and have developed a great relationship with everyone there. Always treated with respect and always take my input seriously. The team at Forest Grove absolutely gives you that personal touch and makes you feel like part of their family.

Amazing customer service, really nice people. Didn’t try to jip me or nothing, just straight up with everything that was wrong with my car. Quick and good work, car came back great, highly recommended to anyone looking to get some work done to their car.

I’ve been going here for years…I’m unsure if I will continue to bring my vehicles here. My parents went here until they came back 3 different times to fix the same problem their mechanics swore was fixed. I was quoted $4k to fix brakes on my truck that I got fixed for $800 at a different shop. Also recently had a friend bring his 17 Silverado for an oil change and they didn’t put enough oil back into the engine. They shorted him 2 quarts. My buddy had to go buy his own oil after already paying for oil he didn’t receive. And all they could offer was a free oil change. Not a fair trade considering my buddy now paid for 2 oil changes. Not my problem so not my argument to make but just fuel to the fire of hesitating to bring my cars here again.

Super pleased!! I had some tires I needed mounted and balanced, but they're oversized (35x12.5x17) so not everywhere has the equipment to handle that size... I figured Forest Grove would be able to do it. I called and spoke with their receptionist, really nice young lady!, she set me up with an appointment a couple days later, told me it generally takes an hour and a half or so... I said "perfect!". Loaded my tires into my Jeep, got there 10 mins early, left em with my Jeep and went out for breakfast with my mom. I could have stayed as they have a very comfortable waiting room with coffee and sofas and little creature comforts. Even my kid was happy playing in their little children's area when we got back. An hour and a half after my appointment time, my Jeep was finished. She didn't lie! 😂 The tech who did my tire swap was quite thorough with his inspection. They even check how much brake pad you have left! 😂🫣 He found all her flaws 😂 10/10 would definitely recommend these guys to anyone. They're even cheaper than Discount Tire... By a fair sum.

From the moment I met them at a Hudsonville Chamber event, I knew I was in good hands. They went above and beyond to get my A/C unit fixed, communicating constantly despite there being supply chain issues. They also provided a loaner vehicle which saved the day. Would highly recommend them to anyone!!!

My car was broke down and I was stranded, I live on the other side of the state. They went out of their way to get the items needed to repair my car that day. They gave me a loaner vehicle so I could go to a hotel and get some sleep while waiting for the repair. They went above and beyond any expectation I had for an auto repair shop. Their professionalism and courtesy were exceptional, outstanding. I'm only sorry I live on the other side of the state and they can't my regular repair shop.

Staff is very friendly and accommodating. They have provided a loaner vehicle free of charge for two times I have been here. Staff also goes in great depth and detail about what’s wrong with your vehicle and what the components of the vehicle does! Will also provide video evidence of what is wrong with your vehicle so that you can see it hands on, which is really cool and helpful! In addition, they provide many types of communication such as email, phone calls and, texting. A few days before your appointment they will send a text having you confirm your appointment. Pricing is very fair and I will definitely be returning for future services!

WOW! This is honestly the best shop I have ever taken my cars to. The service is top notch and the staff is super friendly and knowledgeable. It is also the CLEANEST shop I have ever been to. They took care of both my fiancee's and I's vehicle with great care and the proper recommended maintenance for each vehicle. I can't thank the guys and gals enough for all they have done to keep our cars on the road. Thank you Matt, Brittany, Ryan, and all of the techs for your amazing work. I will FOR SURE return here for future maintenance on our vehicles.

I called to make an appointment and the employee Brittany was very helpful and friendly. And she went out of her way to accommodate my needs with ease. My appointment is scheduled for Tuesday at 11:AM. More to come...my appointment was today and I couldn't be any happier with the people and the service. The waiting area is also very comfortable. Hats off to Forest Grove Auto. And I got an amazingly fair quote for 3 other jobs that I want and need to get done.

Very friendly and trustworthy. We have taken our vehicles there 4x now and they always fix within a day and we have always been able to use a loaner. Convenient and great communication between staff and customer.

We had a flat tire on the 4th of July and it just happened to be near this business. They were closed for the holiday, but the owners were there and noticed us in the parking lot. They came out and asked if we needed help. They ended up putting a tire on for us and did not charge us a dime. Being over 2 hours away from home, our day was saved by this wonderful couple!

Everything you are looking for in a repair shop. Quality service, fair prices, great communication, and honesty. They’ll tell you what you REALLY need, and what you might want to consider having done, but they won’t push the issue. They won’t repair anything without asking for your approval. On top of all of that...the entire staff is SUPER FRIENDLY. Great people to deal with. Do not hesitate to let them take care of your vehicle.

I've had a number of mechanical issues over the years, and Forest Grove has delivered quality service with more than reasonable pricing. The staff is friendly, the waiting area is comfortable, the shop is clean, the service is thorough & top-notch. There are a few shops closer to me, but I don't hesitate in taking my vehicles to Forest Grove Auto.

When ever we are in need of a repair. I have no problem bringing any of our 3 vehicles to Forest Grove. They have always been professional and courteous. They have done many repairs for us and have been happy every time. The staff is always friendly. Wouldn't hesitate in bringing our vehicles back. Would recommend they to friends and family. They are a Christian base business.