Grand Valley Towing in
-
Address:2126 Prospect Ave NE, Grand Rapids, MI, United States
-
Rating:
-
Phone:
-
Methods of Payment:
- Credit cards
-
Services:Towing service
-
Website:
-
Zip Code:49505
Working Time and Location
What clients say about Grand Valley Towing in East Grand Rapids (MI)
-
I could not believe how fast they came and the guy that helped me was super nice. Will definitely recommend this service to people. And if I need them in the future I will you again
Oct 21, 2025 -
They were quick to get to my location, Very friendly and friendly and quick tire change for my flat.
Oct 15, 2025 -
The service rep on the phone was very helpful with answering my questions and letting me know when the tow truck would pick up my car. The tow driver was equally great with explaining to me what he was going to do, taking my vehicle to the garage to be repaired and was speedy in getting to where my vehicle was!
Oct 09, 2025 -
Arrived super fast from the time the police called. He was very helpful and kind from beginning to end.. even when releasing the vehicle through my insurance company over the phone. Would definitely recommend them.
Oct 06, 2025 -
Grand Valley Towing was a godsend. My daughter‘s car died on the side of the highway and the were prompt and responding and dispatching a driver to tow the car. The driver was an excellent communicator and very compassionate about the situation. I was shocked at how reasonable the price was given it was a weekend and an urgent situation. I am a very satisfied customer and will definitely use them again.
Oct 06, 2025 -
Wow! Not sure when I’ve had better service. Brent came out and wasn’t able to help due to truck size but Jeff came and effortlessly got the Camaro down 5 flights of tight spaces and low headroom - smooth as silk. Office staff easy to deal with and great communication.
Sep 29, 2025 -
I locked my key fob in my car yesterday. I have 2, both were with me and yes both were in my car. The car isn’t even supposed to lock when the fob is inside. After trying to get in contact with friends/family who have lock out kits and getting nowhere I called these guys! I was NOT disappointed. They had Ian out to me in less than an hour! I would recommend them to anyone who needs assistance with their vehicle.
Sep 21, 2025 -
Dispatch was very helpful. Once I told them where I was broken down at she said she would get someone to me asap, as it was an unsafe area to be during rush hour traffic. The driver called me immediately to let me know he was on his way. Was there within 1/2 hour of me calling them. Very professional, and prompt. My safety was a priority. Great job by Grand Valley Towing!
Sep 20, 2025 -
I was picked up by a very nice gentleman off the highway ramp just off Plainfield Ave this morning. The way he handled the situation was decisive and respectful. The trust I placed in him to take my vehicle to its final destination was not a concern for me.
Sep 20, 2025 -
The dispatcher was extremely prompt, kind and professional and gave me all the information I needed to have my car towed. The driver was very kind and detail oriented and made sure he got my car and keys and kept me in communication the whole time while picking up and dropping off my car. Rates are very reasonable. I highly recommend them!
Sep 09, 2025 -
Really Kind, came relatively quick. I wanted them to wait a little bit so I could eat and they did. Got it there and overall just was great. If I need a tow again id go to them unless I could find a cheaper route lol
Aug 31, 2025 -
Called morning of needing a tow and they came out within the hour. Super easy and affordable flat bed.
Aug 30, 2025 -
Great communication and very timely. Brent the driver was friendly, polite and took great care to ensure my truck didn't get damaged. All round greT service!
Aug 28, 2025 -
Grand Valley is the premier towing company in West Michigan. They responded to assist my wife in minutes when she experienced a tire issue. The customer service my wife experienced was great! I would highly recommend Grand Valley Towing.
Aug 25, 2025 -
Super seamless, professional service both on the phone and in person. Needed my car towed GR to holland on a Sunday and they came in about 10-15 minutes. Super quick and easy and just overall great service.
Aug 17, 2025 -
I had the BEST tow driver imaginable. I’ve had such a rough 3 days and just talking to the driver calmed my soul. My son loves flatbed tow trucks and he let me record a video of him unloading the car to show my 4 year old and William was waving in the video it was so sweet. He was personal, courteous, and was the most pleasant tow driver I’ve ever had. KUDOS William from Grand Valley Towing!
Aug 06, 2025 -
Ridiculously expensive and on top of that there was more that I had to pay for that they never told me I don’t recommend
Jul 30, 2025 -
Our driver was very calm, helpful, and friendly. Even though my daughter was almost to the spot where our car broke down to pick us up, he brought us to a local restaurant and waited for her to pick us up there, ensuring everyone's safety. Then he delivered our automobile 25 miles away. Great experience!
Jul 28, 2025 -
I unfortunately crashed my car into a ditch at 1am, and it obviously needed to be towed out. My immediate worry was how am I gonna afford an after hours tow bill. But I swallowed my worry and called grand valley towing. They showed up promptly, the man who was there Eric was so kind and understanding. He towed my car out promptly and even checked if it was drivable for me ( it was thankfully ) And then the part I dreaded came. Payment. When he told me it was only gonna be $150, I cried there was no after hours charge just charge for the towing. His service and kindness were immaculate. I recommend grand valley towing if you want quick efficient reliable and affordable service!
Jul 24, 2025 -
Once I put in call because my battery was dead, from accidentally leaving head lights on auto. Very pleasant man arrived within 30 minutes to use battery operated jumpers. Once attached it did not jump my battery he tried for at least 5 minutes. Went to his work truck pulled out another battery operated jumpers. Started my car up within a minute. It helped me out immensely. I was not from the local area, so had no that I knew personally to contact. Want to say thank you.
Jul 19, 2025 -
Erik was excellent. He was punctual and professional. He took time to help jumpstart the car. Ultimately we were able to deliver the vehicle to the auto repair shop. Will definitely choose Grand Valley Towing in the future.
Jul 10, 2025 -
Great place! Super kind and fast too!!! Came to change my shredded tire right on the on-ramp to Gerald R ford Freeway! (Thanks guys!)
Jul 03, 2025 -
Best service ! My tow truck driver John was amazing ..took care of my 2010 corvette grandsport ..he made sure it got to my destination in a timely matter ..highly recommend him ..he deserves a raise !
Jun 24, 2025 -
The tow truck was there within 10 minutes (everyone else was at least 90 minutes) and the driver was so nice and could tell I wasn’t happy, so he said we would get out of the intersection and go to the body shop where we could figure everything out. My car was completely dead with the window down and he told me to go ahead and leave and he will jump it and make sure it was closed. This driver made one of the scariest moments in my life, easier to handle! The price was $200.00 bucks less than other companies in the area AND the service was exceptional!! Thank you for a great experience in a crappy situation. I will only use you going forward!
Jun 11, 2025 -
I already knew it was a very busy evening, they previous company I called the wait was too long for me. When the driver arrived he was very friendly, loaded my car and placed it in my driveway and was on his way. Thank you
May 07, 2025 -
Grand Valley is top notch to work with. Fast reliable, friendly folks. Highly recommend to anyone needing to tow large rigs!
Apr 24, 2025 -
Absolutely amazing service! Everyone I worked with was so kind & thoughtful. John (driver) called with an ETA, drove our car to the dealer in Holland, then sent a text with a photo of my car at the dealer, just to confirm everything was taken care of. Made me feel so at ease after having my car break down along the highway. Would highly recommend them.
Apr 21, 2025 -
We had an unexpected breakdown of a family members car. I am not accustomed to using towing services so we went with Grand Valley Towing because they were recommended by Georgetown Auto Center who is doing the repairs. I called and got friendly and prompt pickup at a time that was convenient. Jeff was the driver who picked up the car. I was very happy with the friendly service at a reasonable price and would highly recommend Grand Valley Towing.
Feb 18, 2025 -
My insurance company recommended towing service to repair a flat tire I had I called and they were at my house within 30 minutes. The driver‘s name was., Eric went up and beyond to make sure that I got back on the road and was safe while driving. He had a hard time getting my spare tire down, but he was able to complete the job within an hour I am so pleased with their Service. Thank you again Eric for a great service and excellent work Thank You, John
Jan 13, 2025 -
Friendly, Great customer service. Came fast, got me hooked up and out of traffic in no time. Even got me home safe. Greatly appreciated! Thank you
Jun 17, 2024
Nearest Junkyards to Grand Valley Towing
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked