We were referred here by a tow driver to scrap a vehicle - not only did they offer fair pricing, they were quick and courteous. I was most impressed when my husband realized he forgot to get my special items from one of the compartments... they could have so easily said it was gone already but they went searching and retrieved my things, one being something from my father who has passed...I didn't think we'd get out back. I will certainly refer them to others.
Second Experience: Called GLR to scrap an SUV, they put me through with Cars For Cash like they normally do. Gave them all of my information and they said a dispatcher would get a hold of me. This first call was at 9am. I called again around 2pm since I hadn't received a call or text. They put me through FOUR different people, and still no answer. I was told someone would reach out to me. So I waited, no call. 5pm. Guy on the phone doesn't even know what to do, but he says he'll call and text the person responsible and get back with me quickly. 5:30pm, I call them again. Once again he doesn't know what to do other than reassure me that someone will get a hold of me.
This whole thing was extremely unprofessional and a waste of my time. Ended up having a local guy scrap my car, and he even gave me a slightly better rate. My first experience with GLR and Cars for Cash went well, but I can't recommend them after what happened to me the second time. I really needed to have this vehicle scrapped asap before I took a small trip outta town, and they did not pull through for me. It's now the next day as a write this review and they still have not texted or called. Thumbs down I do not recommend. If you do call them, make sure to have a backup plan.
Probably the best all-around experience with getting a vehicle that was beyond repair to it's final destination. Great customer service from both of the people I spoke to on the phone, as well as the driver who picked up my old truck. Fair price for the vehicle (cash in hand). Excellent communication and very punctual. If you have a vehicle that needs to go, call GLR.
Wonderfully easy to work with, communicative, accessible, and easy. The cash quote was reasonable and was paid on the spot. The service came within 24 hours. I would recommend this service to anyone looking to scrap a vehicle.
Best experience I've ever personally had scrapping a vehicle. Incredibly responsive and friendly on all fronts, from the initial quote and dispatcher over the phone, to the tow truck driver who came to get the car out of my driveway. And I got a fair price. Stellar company to go through if you're trying to get rid of a junk car.
Excellent and easy service. I submitted online request for vehicle that was no longer working and wasn't worth fixing. Offer was returned very quickly and they scheduled to pick it up from my home the next day. Tow truck driver arrived exactly when they said they would and paid me in cash.
They asked me some information about my car he came back with a price and I said OK they told me what time the tow truck would be there just show up with the title He gave me cash and I was on my way
By far the quickest and simplest transaction I've ever made scraping a car. LKQ and Weller gave me the run around but you guys did not disappoint! Thank you!
Getting a quote for my end-of-life car was easy and the gentleman who came to pick it up was very courteous and accommodating (as well as a little early! )! It was a pleasure working with GLR Advanced Recycling!
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