Patrick picked up the phone, and we discussed my vehicle. I was up front about the issues with the vehicle and he was up front and honest with me. He asked for pictures and responded to texts within an appropriate amount of time or earlier. He provided a quote after seeing the pics and I accepted. We agreed on a meeting and he was there right on time with the money in hand. No hassles, extremely easy, and efficient. Will definitely be calling him again if I ever need. Thank you, Patrick!
Called to check for a 2003 Chevy Avalanche Proportioning Valve, hadn't had any luck from other yards, GM was $200+. Owner called me back within a few minutes, asked me for a photo, and then when I sent it called me immediately and said he had it! Super nice fella, absolutely blew me out of the water that he had it, and the price was great! Really great end to trying to get this thing up and running, just did new lines and calipers thinking they had rusted, just to find out it was the proportioning valve that had failed, but now I can keep trying to make it nice again!
God bless this man we called and needed help with a water pump he came out, free of charge and even brought us a water pump and helped take the old off and put the new on for completely free of charge. Not only did we get a running car but he changed my life when I was in desperate need. This was more than a moment of kindness, this was an act of a true honest man, a wonderful friend that can be trusted to help not with only cars but as a friend in need. He's an excellent mechanic as well!
1130 at night you promptly answered the phone and was very polite so he did not have the parts I was looking for. I really appreciate the customer service.
Through a unique set of circumstances, one of our cars ended up in Grand Rapids and I needed to have it towed and salvaged (long story). I googled "auto salvage" and Walters Auto Salvage popped up first - and I am really glad they did! I called and spoke directly with Pat Walters the owner who was helpful, honest, and a God-send. Pat and his team located the car, towed it, and then worked out a salvage agreement with me long distance. Having never met him, I sent Pat a sales contract, key, and signed title. He sent me back the signed sales contract and the sale amount we agreed to. He and his team were honest, straightforward, and terrific to deal with. I give them my highest recommendation.
I went all over grand rapids looking for a old-school part for my 1983 chevy caprice nobody had it never thought to call Walter's auto salvage till 3days later you better know it he had it ..so if you ever need a good part please call Walter's Auto salvage very good business
Called first. Drove 45 miles. Young kid locked the door in my face 20 minutes before listed closing time. Never going back. They did tell me that they had my rim. Then this when I arrive.
If I could give them zero stars I would. Called for a tow at 8pm was told he’d be arriving in 45 minutes , he was then called to a 911 call was told he’d be here in an additional hour which was fine called at 11:28 pm. Told he would be here within the hour. He called back at 12:17am to tell me he was having something repaired on the truck and wasn’t able to get here until 2am. I placed the keys in the car and went to bed for work I woke up at 630 am and my vehicle is still parked no communication nothing so I call and he says “ I didn’t know that car had a flat tire”. Dissatisfied is and under statement.
I called this guy had no idea who I was and directing me to another place of business that he wasn't even getting my money and save me a nice trip and got me the most money I could get for my Cadillac converter you can trust them as nice give him your business thank you much
Was given an extremely low quote, and mentioned an online salvage place offered me double what he did. He then proceeded to call all of the online companies scammers, even questioning their legality; and his demeanor became very unprofessional. Needless to say I took my business elsewhere, and I doubled my money. Be advised, it's always worthwhile to shop around.
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