Schedule towing service the day before. Driver showed up on the agreed upon time. Loaded the vehicle like a professional and dropped it off at the destination. Driver was courteous. The only issue was additional mileage charge. Was not advised prior to scheduling, so a bit pricey in that regard.
Amazing company! Their driver Grant stopped to give me a jump when I was stranded on the side of the road. Ended up giving me a tow all the way home to Belding when the jump didn’t work. Very nice and super helpful price is very reasonable as well. Would definitely recommend!
Worked with them through Ford Roadside Assistance. The first towing service they called never showed. The next day, they reached out to East Beltline Towing and they arrived sooner than their initial time estimate. I greatly appreciated their efforts and the friendly dispatcher who called to let me know when they were close. I would definitely call them again if I find myself in need.
Very friendly receptionist/dispatch. Our tow driver, Grant, went above and beyond to help us out in the frigid snowy weather when we blew a tire. Priced just right. Would recommend to anyone in the area.
Some of the rudest employees I've dealt with and I've used over 200 tows. With all of the choices out there this would be the last place I'll ever use or recommend. I'll pay a group of Amish men on horses to help me out before ever dialing their number again.
Chris provided great service and communication from scheduling the pickup to taking care of the drop off at a repair shop. Have always had great experience at East Beltline Towing!
Chris is a excellent towing employee! He towed my vehicle without me having my keys and me being present. Knowing my Car will need to be dragged to get towed. He had the skills to not needing to drag the car!
I woke up this morning to neither of my cars wanting to start. I had a mini heart attack. I called East beltline towing, and a driver (Chris) was at my house within 20 minutes. Honestly that’s the fastest any towing truck has ever made it out to me. I was so surprised at how he was able to get my car on his flatbed in such a tight area. I would like to say thank you thank you thank you Chris and also a thank you to East beltline towing you guys surely save the day for me!!!
Called at 5:11pm. To have them come and unlock my truck. Pick up our family's favorite.Now I googled them and it said their office was 15 miles from where I was. At 6:07pm. I called the gang wondering where my driver was. Was told they had to re route him to an accident, and they called a 2nd driver to come. Was never given an apology for not calling to let me know.And he would be there in 10 minutes. 30 minutes later I called again. At 6:38 pm. Was told second driver was en route, but was still over seven miles away. Commented that if I known it was gonna take that long.I would have called a local driver from where i'm from, which is Greenville. Was told that she was doing her best trying to get the drivers out to the accident.And to me, but she couldn't control the roads. Asked her to just hurry up and please get her driver there.And hug up on her. 15 minutes later 2nd driver arrived. Whish was 6:55 pm.Tell them what the issue was.He had the car unlocked within 10 minutes. As he was writing out the receipt, he apologized told me it was a 3 car accident that the 1st driver had to go to. And that he was clear up, and oh get this Greenville, dropping a car off. Said he the call about me at 6:20pm. Now if you notice there is a 13 minute, difference between my call asking where the 1st driver was.And he was dispatched to me. And I was charged the full price of $80.
Edit: now I realize an accident comes first. Businesses get busy. I'd also like to state .I didn't lock my keys in my truck, key wouldn't work to unlock my truck. Over the years, I have had two close friends.Bu tow truck drivers. I know how their schedules can get. So I understand that and accept that. My issue is not the fact that I had to wait an hour and a half.It's the fact that I had to call back two more times after the initial call.Because I wasn't informed. The way I look at it, this is like me going into a restaurant being sat.Given my water and then ignored.
I was in a scary accident during an icy morning and was helped by Chris, from East Beltline Towing. He was not even assigned to help me, he was just driving past when he saw the condition of my car. He made sure I was okay and that I had support coming. He waited until cops arrived and used his truck to help block traffic to keep me safe. Thank you Chris!!
Chris was simply clear explaining to me why I was unable to jump my own battery. He also noticed my antifreeze was low and should be sure to fill to max line. Thank you Chris ….. after I replace the battery I’ll be set for winter.
Chris the tow driver was Very friendly and helpful, responded very quickly and dropped of my car at the shop I requested, put keys in slot and sent pick of car at drop off point. Very fair priced and very quick on arriving! Thank you Chris!!!
Chris did an awesome job of moving a Chevy SUV that’s been parked on my parents’ driveway for over a year! All the wheels were locked and mice had chewed through the wires under the hood, but with Chris’ experience and knowledge, he was able to move it off the driveway and safely deliver it to its owner. The price for this difficult tow wasn’t bad at all! It was worth it! Thank you, Chris!
Chris was absolutely awesome from the call to pick up. Extremely safe fast and friendly. Impeccable service. He is what all customer service should be like. I highly recommend this guy for all your towing needs.
Our tire blew out on the way home from church. We called Beltline Towing and although Chris was 30 minutes away, he arrived promptly when he said he would. He was pleasant, polite, courteous and professional. What a pleasant experience. We would highly recommend!
We had to have our vehicle towed, they arrived on time and were very professional. The driver Chris was very friendly to deal with and even sent a picture once the vehicle was delivered to the mechanic to let us know all was well. I would definitely use them again and highly recommend them.
As everyone knows, when you jump in your car and turn the key and the car doesn’t start, you are at the mercy of getting your car towed which is not a great feeling. Well, Grant from East Beltline Towing and Service turned a bad feeling into a good one. He was fast with getting to me, hooking up my car and transporting me to the dealership and was friendly and concerned with getting me home even though my wife was coming to get me. It was a cold night and he had me sit in the warm truck as he put my car on the truck bed. The ride to the dealership was comfortable and conversation was nice. I would recommend Grant and East Beltline towing and service when you are in need of exceptional customer service and support!
We had to get our car towed over to a mechanic shop, and Beltline Towing arrived shortly after making the request through our insurance. The driver named Grant was out here working in the rain tonight, and despite some issues with the car being lower and the hooks snagging on his ramp, he remained cool, calm and collect. He explained the issue that was occurring and told us he was sorting it out. After a few minutes, he got it on the truck and we were on our way to the mechanic shop. He was a professional through and through, and we really appreciated his demeanor. Great experience with these guys!
Grant came to help when my daughter was stranded on the highway with a flat tire. I didn’t want her out there in the dark trying to change her own tire. He was quick to arrive and changed the tire fast. He was really great.
I really like going here. They are always open to helping me out and they will recommend other places if needed. Their workers are always professional. They do quality work that I trust and reasonable rates. I never feel like they're taking advantage of my "car knowledge" because I'm a woman. I've always been able to get a tow and not sit around waiting forever. Even for a flat on a busy, snowy day on the highway.
These guys are awesome - Chris responded so quickly, handled my truck easily though it's was in a tough spot and I wasn't present to unlock it, he called to let me know it had arrived at the garage and sent a picture of where he left it. Bonus- when Chris was working under the truck he spotted the cable that was broken and sent a picture of that, too!
We scheduled a towing service for a Historic 1927 Ford Model A, and we were very pleased with the precision which they moved the vehicle. Chris was the service man they sent to the site and I requested him again for the return trip scheduled for the automobile. He was already knowledgeable on moving historic vehicles and was able to help with things I didn't know about the car. The owners of the vehicle were comfortable the entire time and knew their piece of history was in good hands while in transport.
Chis came today and helped me with a lockout. He was there within 30 minutes with all the tools to safely open the door from the outside and save the day! No scratches or damage to my door at all. Took longer to complete the paperwork than it did to open the door. Highly recommend for quick, friendly service.
I was fully ready to change my own tire until one of the lugnuts refused to move. Don came to the rescue mega fast with the right tools, was incredibly kind to me, and he even helped me get off the freeway safely by opening up the way with his truck. He was downright sweet. He even explained pricing and was super transparent about charges and gave me a good bit of advice on how to file a claim with insurance if I wanted to be reimbursed.
10/10 standing O for Don. And other folks at East Beltline Towing have also taken good care of my family before, quickly and about 80% or less of the cost of comparable companies in the area. Call these guys first.
Chris was fantastic and helped me to get my custom classic safely to the shop. He took extra care with the tie downs and to keep my white interior clean.
On Monday May 19 I used the services of East Beltline Towing and was very much delighted with the service. They dispatched Chris who far exceeded all my expectations. He presented a very clean truck inside and out. Everything was organized as well as him being organized. He efficiently went about his business in a timely manner. He was cordial and friendly on our 40 minute trip to deliver the car to the dealership. I would highly recommend their service and the employee Chris for all your towing needs.
May 22, 2025
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