What clients say about 1st Choice Automotive, L.L.C. in Dowagiac (MI)
I had never been there before. They were super friendly and when I told them my problem with my car they said they would work on it for me. 4 hours later, it was taken care of and at a very reasonable price. Thank you, 1st choice auto. I definitely recommend them and will use them again.
This shop is hands down the best auto repair shop in the area. Trustworthy, honest family run business. Taken several vehicles in from time to time over the years when I can't figure something out and Keith and his employees are top notch.
These guys are top notch. Very personable and quality work. I drive an Infinity fx45 2003. I was told by several other shops that because of rust throughout the whole frame. The car should be totaled. But these guys figured out a way to completely rebuild the bottom of my car. It's like new. I completely recommended these guys.
Had an emergency lost keys and changed ignition assembly to no avail....
Had it towed to a garage,
They could not fix!!
Had it towed to First Choice Auto
Got it right in next day a couple hours later, Keith was done🤯
And to to it off the bill was almost half than expected. Great customer service as well, kept me well informed
Very responsive establishment! I asked to drop in to get my air pressure in tires checked they found a screw in one tire and offered to fix it on the spot even though I didn't have an appointment!
My parents have gone to Keith at 1st Choice since the 90s. He's knowledgeable and fair, whatever may be wrong with my vehicle - or when I just need regular maintenance like an oil change. I'm all grown up now and trust him with my own car. Plus, he and wife Denise are great people and it's always nice to see them when I go in!
I have used their services twice now and they do great work. If you have an issue and need it fixed then this is the place to go. The price is good considering you don't have to transport your vehicle to a specialty shop, since they have been able to address all the issues that most these days just rely on other shops to take care of.
Just be mindful that they have a lot of customers so the wait might seem like to much but the quality of work they have more than pays for it's self. It is better to pay for quality work then try to save a few extra dollars then end of having to pay to fix what should have been fix properly to begin with.
I thought they were a good car place fixing my car fast and good, turns out they didn't even fix my car right, they overcharge people. Make sure you have your car looked at by a professional after coming here. Bad business
So just have an appointment to get our vehicle fixed. What's great so far is I've had the part now for a while went to them and they will put my part on. Most places require you to buy the part from them and them put on.
Excellent service. I had an emergency car repair situation and this repair shop was able to take care of the repair in a timely manner and at a very reasonable price. I would definitely recommend this shop.
I was really impressed by the way that they talked to me and the service on my car. I would highly recommend them for all your work. They let me know what all was the matter with my car and the cost. They really helped me alot. Thank you for the great service!!
I was told I had 9:00 a.m. appointment we dropped our van off and that it would take a couple of hours. I checked in the afternoon and it hadn't even been touched. The lady on the phone hung up on me once and then acted like i was outrageous for expecting my vehicle to be done in a timely manner. She said that they don't operate off time frames.
WORST PLACE TO BRING YOUR CAR TO GET REPAIRS. First it took them over a day just to get me an estimate for my repair. Then had to wait a week to get my car in (This I understand they might be busy) then when we dropped the car off for repairs when my appointment was scheduled. A little later got a call that they never ordered the parts needed for my car so it was going to be another day. This is a huge conflict my wife and I worked our busy work schedule around the day of the repair. We use this vehicle for work on a daily basis. I asked how they could compensate us for now causing an issue with work a second day and they just stated they will drive us to our work. What good does that do when I have to be driving all over to do my job. I will NEVER DO business with them. If I could give them 0 stars I would. 1ST CHOICE AUTOMOTIVE SHOULD ALWAYS BE YOUR LAST CHOICE!! Never go there or you will be highly unsatisfied. Please take this post seriously I'm trying to help anyone trying to get there cars fixed from a VERY BAD EXPERIENCE.
We use 1st Choice Automotive for all our car repairs - Keith, the owner, is awesome! He does an excellent job! We're always treated with respect and the work gets done in a timely manner. I'd recommend them for your car needs.
They took great care of my car, work was on time as promised, they quoted a price that was stuck to. The service was hometown and reliable. I will be back for sure! Thanks GUYS!
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