Tacey's Auto Repair in
Essexville (MI)

Got my vehicle in that day, reasonable prices and friendly staff. The job took 3 days, because they encountered some problems. Other than that I was very pleased with the service.

Needed to do my brakes to go get a trailer and they had metal to metal contact grinding going on so it was desperately needed annyway it started raining so obviously I'm not doing it now... I called them up, they said bring it in and they'd get it done. They got it done!! Awesome customer service great care with customers vehicles and requests. I will definitely be annoying them again when I wait to long to do another needed fixable problem on my truck!! 😂 thanks guys for putting up with me!!

Friendly, fast technicians and exceptional front counter staff. Thank you, Tacey's Auto Repair, for even taking the few extra minutes to go over my vehicle and to let me know everything looks good. See you again in a few months for my next oil change! Sincerely Mrs. T. Brown

Took my 2015 Equinox in and they did a fantastic job. I paid less than I would at a Dealership. Very friendly and honest staff. Quick diagnosis and repair. I would highly recommend them.

Taceys auto shop are straight scammers. They charge me $700 to install a water pump that I purchased and now my car is running even worse. I would love to get in contact with the owner of this place. If not, I will be proceeding with legal action do NOT come to this auto shop.

Heard a grinding noise when braking, took it to Tacey's and they diagnosed and repaired both rear brake pads in ~4 hours, after closing hours. Very happy and appreciated they got it done past their normal hours.

Shop had a bad technician working on vehicles, and this person didn't know what they were doing mechanically. They caused a lot of headaches for owners with work that did not fix their vehicles problems. I personally had my truck up their 5 times for the same issue. The shop informed me they fired they worker who was responsible for the inadequate repairs on several vehicles. After all was said an done, and speaking with the Techs and office manager they made things right. I respected their honesty in telling me the truth and correcting the issue. It did cost the business money to cover the bad mechanics errors on my truck. They made it right and for that I will bring my other vehicles to them for repair.

Great work with good honest employees. Got me right in and fixed my vehicles multiple times. They treat me like family. Would highly recommend for all mechanical needs 🙌🏼🙌🏼

Great and reliable service. Even though they get busy, they get you through as quickly as possible. The lady at the front desk is very knowledgeable and very helpful !

Best place hands down to go get your vehicle inspected or even fixed. Fast friendly and very great price. I would recommend this place 5/5 people friends or family. Thank you again for the amazing work. I know I will be back

Had an issue with my car and brought it in. Was out the same day and it was very affordable. Highly recommend

Last Monday, Aug 5, 2024 these people helped me a LOT. Had intended to camp a few days in the area, enjoy Bay City and such. But my air conditioning (2010 Ford Edge) croaked. Choice was either to head back home (2 hours or so) in blistering tropical humidity and heat, or see about getting it fixed locally. Since I'd had an excellent interaction a year ago, I called Tacey's and Dawn (front desk) said if I brought it on over, they'd have room in a bay shortly. They were just finishing a repair when I got there and the bay opened 15 minutes or so. Took a reasonable amount of time to diagnose (compressor failure) and give me a repair price which was very reasonable. What I did NOT know until later when checking out was that all of the local parts suppliers would have had to order the compressor and it would take 3 or more days. Apparently, the Tacey's folk dogged after a replacement that could be had that afternoon. Found one (20 minutes away) that was delivered after a fair wait, but that could not be helped. I stayed patient, being retired I can spare the time. Tim Horton's next door. Kroger a short walk. I was fine. And I was very, very pleased to have the a/c restored by mid-afternoon. Thanks!!! Summer 2023: Not a lot to tell. Needed assistance with a motorhome battery replacement and the guys here helped me out a bunch!! Give them your business!!

Car had breaks, rotors replaced at another Auto repair business in Bay City, that I will leave unnamed. Had to take car back for loud metallic rattling, they said it's normal and would be fine. Its not normal, so I got another opinion and went to Garry Taceys auto repair. He checked car over and found the problem right away, no more rattling breaks. I will be taking my car to Traceys from here on out. GREAT PEOPLE and they know how to fix cars the first time.

What a great group of professionals.. It’s hard to find people who care about their customer ! Thank you so much for installing my battery even when it was impromptu I will be doing business here for all my vehicle repairs Happy Forth Heidi Shaw

Honesty. This is what you want when it comes to auto repair. Took my vehicle in after performing an oil change and unable to detect a new leak. Taceys went through and discovered it was residual oil that spilled after they did a thorough cleaning and inspection, explaining everything to me. Good honest people. Will use them for future repairs.

Very helpful, I called ahead, night dropped my car, and they had it ready by the next evening! Very good service, I would take my car back for service 5/5

Thank you so much for your services. Once again I broke down in Bay City and it was Tacey's to the rescue. I travel 2 hours to visit my family and this was the second time I've had to have repairs done. Very professional and superior service is what I received both times.

BEWARE! If i could give ZERO stars i would! I had taken my old vehicle here before and had a small issue that was fixed and everything was good. Then i purchased a new car and after about 3 weeks i had a weird noise coming from the front tire, i took it to this shop and within 15 minutes of me dropping my new car off (mind you they could tell it was just purchased due to the previous carfax reports. They called me only 15 minutes after i left the shop and told me it would take 2 days and cost $1200 in parts (both front Struts AND sway bar links) not counting labor. obviously i said no and took it to another shop. The new shop said the brake pads were not on right and causing a noise costed me $80 out the door and never had another issue. DO NOT go to this place. they will hassel you and try to make you fix things you don’t need. thankfully i am educated on cars and repairs so i could tell but this showed me they will gladly take advantage of their customers to profit them. PSA: I also was looking at the shops schedule as it was laying on the counter while i was there and the following day the shop had nothing scheduled so i was assuming they just wanted mine for the money! PSA 2: When i went the first time about 2years ago they did not have the same employees or lady at the front desk which i agree with other reviews they are unprofessional and not even educated to be able to explain my repair to me.

I had a few really good experiences here, so I thought this was always going to be my trusted place. Great people and great work generally but I am not impressed with my most recent experience. I shared that if work could not be completed by the end of Thursday to not attempt as I absolutely needed vehicle on Friday and I could bring it in another time. Well, I called at the end of Thursday and learned it wasn't done and bolts were out. I was a bit ticked as I had no backup plan and they had no loaners. I furiously called rental places and downloaded ride share apps, called my boss, and fortunately found a neighbor who could help. After driving home, I found the hood was not latched! The truck continues to smell like skunk mixed with catnip, too. I guess we should be thankful though that there is anyone willing to work as I couldn't fix something like this on my own. I am also not fond of $1600+ for control arms, but it beats not having a working truck.

A great repair shop. They quickly repaired all the items I had wrong with my car and were the lowest estimate I had in mid-Michigan. Very trustworthy people.

In my opinion the best shop around, truly went above and beyond to make sure I was taken care of even after their work was done. If you support local businesses and VERY good service this is the place to go.

Awesome bunch of people and a great auto mechanic. My car had problems just this morning. I called up and spoke with Chris, he got me in for a diagnostic within minutes. On a Friday, with Labor Day weekend, he found the issue, ordered the part and got me fixed up before the 3 o'clock hour. Awesome job. Highly recommend.

Great shop with a family feel. Work is always done accurately and leaves you with a feeling of security in your vehicle. I will always recommend Tacey Auto!

They’re guys are so helpful at this place! I can’t stress enough the trouble I had finding someone to fix the electrical problem I was having. They got me in right away, you can tell they cared! I will definitely be back when I need something!

Al took care of me, good work, priced fair, timely repairs, I'd go there again

I had a truck that would turn over but not fire. They got me in within a day to diagnos the problem. They wasted little time finding and fixing the problem. Price was way below what I expected. Very happy customer that will return the next time I need service. Thanks guys

Great experience! They were professional, fixed car within quoted amounts and treated my daughter very well when her car broke down. Highly recommend to anyone needing car repairs.