I usually don’t like leaving negative feedback, but unfortunately I had a very bad experience with this company. I called on Monday, December 29th around 10 a.m. to order an alternator for my Jeep Wrangler. The person in the sales department told me the part was still installed in a vehicle and that I would have to wait until the next day for them to remove it. I still asked if there was any chance they could have it ready the same day since it was still early, but he responded very firmly and with a sharp tone that no, I had to wait until the next day.
The following day, I made my first call around 11 a.m. to check if my part was ready, and they told me it wasn’t, that they were still working on it. I called every two hours for updates, and every time I received the exact same answer. I decided to send an email explaining my situation, since I don’t have a car and I have to pay daily storage fees at the shop while my vehicle is there. I never received a response.
I am honestly very frustrated. I chose to buy from this business because of the positive reviews, but unfortunately I did not have the same good experience that many others mention. It’s disappointing that the service did not meet expectations.
If you want to learn how to run a service business, just look at the Linder's model.
This team is amazing. You can buy vehicles anywhere, but what happens after you leave the lot. Most places, you get the tail-light warranty. Not with Linder's, it's the reason we continue to purchase vehicles here. No worries about "we don't cover that', or "not our problem".
John, Annie, and Brian, thanks again for another great experience!
CU next time!
This place is freaking great. I drove all the way from NYC to pick up some parts. Everywhere I priced, the parts I needed would have costed me $1000. They sold me the pasts for $400. With gas and toll for $100, and 7 hour of my day, I saved $500.
Bought a used alternator from Jessie. Got home and installed it. It Immediately started howling, so I called back and Jessie told me I can come back and get another one instead...It came with a 6 month warranty too.
It is a big risk to schedule an appointment through the company. If you do, just be prepared to show up and have them tell you they cannot do it. I made an appointment, but when I showed up at 8 am, they tried to lie and tell me that they sent me an email saying they could not do it. This is a lie because I received the confirmation email with no problem, but I did not receive this email to cancel. That is just very suspicious to me. They also did not attempt to call me at all, despite having my phone number. Why would I show up for 8 in the morning if I had received an email cancelling the appointment? I will not be going through this company again.
Called the day before to get an old vehicle towed away. It wasn’t in drivable condition. They came first thing next morning and moved so efficiently! The car was gone in less than ten minutes. Thank you for your great work!
Just purchased some motorcycle parts for a 2003 Yamaha YZF R1 Christopher was amazing got me everything I asked for came in on his off day just to meet my needs I will definitely be back at Linder’s
Quoted me over 1,000 to fix a radiator on a 06 mini van. And said over the phone, they would have to pit a new part in not an old part. Like obviously, who puts old parts into cars your repairing. Kinda sketchy
Jack Tripper!! BUYER BEWARE!! Craig sold me a BAD motor, sent BAD motor out a week later than he said, car wouldn't start and when it did, changed crankshaft and camshaft sensors only to find out motor was BAD, motor has timing chain issues costing me more money than I paid for the bad motor, NEVER AGAIN AND DO NOT RECOMMEND! CRAIG WOULDN'T EVEN LET ME TALK TO THE OWNER! Craig NEVER OFFERED ME AN EXTENDED WARRANTY!!
Can’t go here again, got my car fixed last month . I went to go get an oil change this month (January) and I was called into the bay and the worker had showed me that one of my battery screws were loose and there were a bunch of bolts in a pile up near my windshield because they also didn’t screw back in one of the plastic pieces towards the front of my car. Also when I picked up my car that day from linders, I realized when I got home that the techs had left the side plastic piece from inside my car from my dashboard sitting on the floor of my car. They put nothing back together and just parked it in the parking lot like nothing happened . Why? Lazy. No thanks.
Buying a car from Linder's was the quickest, easiest, and lowest pressure car buying experience I've ever had. There's a reason they've been in business for over a century. I will definitely buy another car from them in the future.
Every experience I have had with Linder’s is exceptional. I have purchased 4 vehicles from them (Ron Stokowski as my sales consultant) over the years and am a 100% satisfied customer. The staff always greets me with a smile and I feel welcome each time I walk through the door. When I call to make an appointment for service they are accommodating and complete everything in a timely manner. It is clear the Linder’s staff handles everything with precision, genuine care and the upmost professionalism.
Love Linders Service department! They give you VIP treatment with reasonable prices. I have purchased two Jeeps from them over the years and each experience was amazing. Highly recommend Linders for all your Auto needs.
Customer for life!
Linder’s, you have been wonderful…
My sister and I reached out to Linder’s to ask if they could tow our dads car to their place and purchase it from him for parts after a collision (no one was badly hurt thankfully). SUPERB customer service all around, but a special nod to Chris for making everything so super easy, complete with concern for our dad, as if he were the customer himself. And Kelly, thank you for making the 4:30 transaction totally painless, and complete with a smile. - fluorescent Jen with the fusion
Great place, no stress when buying. Was able to get my car checked by a mechanic and can confirm they sell quality cars at reasonable prices. Tom was able to help me get the best rate possible that matched my financial situation. Will be back in the future.
I had to junk my son’s car and after looking online and many calls i settled on linders and their cohort across the street-Sam’s. Each time i called linders (about 5 times) i was met with care, good listening and patience especially knowing that i was one who called earlier and asked the same questions for clarification. They were a dream to deal with when buying wheels for one of my other cars. Totally recommend them
Bought a car here two weeks ago from Ron. Had a great experience. They sold a quality car at a reasonable price with no pressure. Once I decided to buy, they made the process quick and easy. I highly recommend them.
I can't recommend Linder"s highly enough - I had my engine replaced, and they made every single step of the process easy and transparent and personable. They were timely, fairly priced and so responsive to calls and replying quickly with follow-ups, especially Joel. Thank you, Linder's!
The parts department here is great! I've purchased items for a few different vehicles and the staff is friendly and knowledgeable. The parts come clean and as described. The power steering pump I bought for my daughter's Subaru came with plastic plugs in the ports and it was sealed in a plastic bag. I recently purchased an entire engine and it was drained, clean, mounted to a pallet for easy transport. The guys there loaded onto my trailer in just a few minutes. Linder's is my go to spot for quality used auto parts.
Mark and Ron were both great. Had an issue with my insurance agent and they were super patient and helpful. Nice car. Even the guy detailing it for delivery was very nice and informative. Easy transaction.
No pressure very friendly sales. Great friendly helpful service department. Got me in to fix my tire in a timely fashion. Now that I bought a vehicle from them I am finding out others I know have also and are just as pleased as I am.
Thank you all!
Hands down the best car buying experience I ever had. We picked up a 2017 Camaro very low mileage & super clean & Tommy in sales no pressure great experience. We needed a part replaced just after the sale Mike & John took care of it & a loner car was provided. I will never go to a new car dealership again. If you are in need of almost new car do yourself a favor & go to Linder’s!
We recently bought a 2018 Jeep Wrangler from Linders and it was a great experience. We worked with Mark who was very prompt with his responses and very easy to work with. The dealership is clean and approachable and they did a great job detailing the Jeep before we brought it home. Would totally recommend.
Only been here 1 time.
Had a engine with 58k miles for my truck.
Very happy.
I believe I spoke to Joel on the phone. Easy going call purchase and pick up.
He was knowledgeable on my vehicle and everything was correct.
I drove over a hour on a Saturday morning. Spent 15 min at the yard and engine was in the bed of the truck.
Again... everything went above and beyond.
Purchased our second car from Linder's this weekend. Great sales people, low key and easy to talk to. Not pushy at all, great selection, fast and friendly service, highly recommend.
Website
