They are really crazy!, I really need shop but when I call them , they just hang the phone when they hear just "this call may be recorded" and even they did not hear my one word
store 28 went out there way to help me get stuck lug nuts off my car after walmart was unable to . Thank you so much . This team is my hero ! thank youuu !!
Our food truck had a flat tired, and they were able to help us and install a new tire within the same day. We couldn't make it to our current service but this saved us so much time running around for the next few days.
Sullivan Tire did a great job with my 1961 Autocar. They replaced 6 bias-ply, tube tires and suicide rims with new one-piece rims and new Firestone tires. Special thanks to Ben, Scott, and especially Jason.
So let me tell you a little bit about what happened to me today I was on 495 North when a tire on my utility cargo trailer disintegrated at 9 o'clock in the morning on a Thursday. Foolishly I did not have my own spare with me so the panic set in and I started to call local tire companies that I found online Call after call I was told that either the people could not help me or they did not do tires that small this is a common trailer tire for anybody in the construction or landscaping field even though I was offering to pay whatever they wanted to make it worth their time nobody would bother......
I asked somebody at Pete's tire bone after they told me they couldn't help me who possibly I could call and they said try Sullivan and then it hit me, yes Sullivan tire ! when I drove trailer truck for FW Webb we used to use Sullivan tire roadside if there was an issue....
So I called the closest location they told me that they couldn't help me and that I should call their commercial division in Shrewsbury. I spoke to a gentleman who is very easy to talk to sensing the frustration in my voice he asked me where I was what kind of tire I needed and I held my breath while saying it waiting for him to tell me he could not help me with a tire that small and he said somebody will be out I said how long we talk and I said 90 minutes. A little under 2 hours later they came and rescued me on the side of the road as a business owner time is important you have obligations and responsibilities to be places when you say you're gonna be there and my only other option would have been leaving one of my workers with the trailer on the side of the road while I drove around and bought everything I needed because I was foolish enough not to have a spare with me well lesson learned in a big kudos to Sullivan tire for all of their help they have definitely earned a customer for life.
The driver and Tech who helped me his name was Bob he was very cordial and also notice that the bearings were gone on the wheel he was fixing I would recommend this company to anybody who's in a jam
We have bought numerous tires and paid for them on the spot for our company. Saturday afternoon one of our company service trucks blew a tire and we called for emergency roadside assistance. Once the women answered the call she asked if we had an account and I replied no we pay cash for everything why do I need an account for. She said they only can process the call for customers with accounts. Well I don’t want an account nor will we ever do business with Sullivan ever again so take that into account Sullivan.
I have been in the trucking industry for 33 years. Sullivan Tire in Shrewsbury is by far the best tire place I have ever been to. Everyone here understands the importance of time is money. I've been coming here for three and a half years as an owner operator. They always take care of me quick and have the best prices around. These guys are true professionals and make sure everything gets done right the first time. I'm extremely fortunate to have these guys work on my truck and keep me rollin. I would give them 10 Stars if I could. Thanks guys, great job as always...
Rich,
Orca Enterprise LLC
Great place. Boomer was very helpful and took care of any questions I had. He fixed my truck and is very intelligent and knows his job well. Great employee and very generous.
These guys truly care about their customers. I needed to change my van tires to snow tires that I had brought myself and when I showed up they were very polite and quick to respond. This is very impressive because even though it should be the norm, it definitely has not been my experience in other places so, it's important to mention and praise.
Website
