Deer Pond Auto, Inc. in
Leicester Township (MA)

I had an excellent experience with Deer Pond Auto. They took great care of my Corvette and treated it with the attention and respect you’d expect for a high-performance car. The team was professional, knowledgeable, and transparent throughout the entire process. The work was done right, on time, and the car was returned in great condition. It’s hard to find a shop you can truly trust with a vehicle like a Corvette, but Deer Pond Auto absolutely delivered. I highly recommend them to anyone looking for quality service and honest workmanship.

Been bringing my vehicles here now for past few years with nothing but great service.

Great service, always fit us in last minute, and do great work!

Brad and the rest of the staff always take care of our bus and van repairs for our school. It's great that Brad always keeps me informed when it comes to costly repairs. Very honest. Our school is very pleased with the professionalism and hard work!

⭐☆☆☆☆ Avoid Deer Pond Auto (Leicester, MA) If I could do zero stars I would Brought my car in for a P2002 code and rear brakes. Brake job was fine, but everything after that was a mess. I was quoted $2,200 to fix the code and told it’d be done the next day — instead, they kept my car for 16 days, kept saying “tomorrow,” and ordered parts without my permission or giving prices. I was told they’d need to drive it “a little” to test it, but they put over 300 miles on it and didn’t even refill the diesel or adjust the price. The final bill jumped to over $4,000, and the same code came back 150 miles later. I also found large scratches on my rear driver-side door (which they eventually admitted to) and a broken intake cover under the hood. The dealership later told me Deer Pond was just “throwing parts at it” and didn’t understand my car. Poor communication, unauthorized repairs, damage, and bad diagnostics — go to a dealer or specialist instead.

I go here for all my RV needs. They take care of everything so I don't have to worry when traveling across the country!

If you’re looking for quality workmanship then go to Deerpond. I have had a few vehicles serviced and each time the job is done right the first time and everyone I’ve met there have been friendly and professional. Most recently they worked on an older vehicle that required rebuilding the front and back brakes. The corrosion was a nightmare but the techs were relentless and got it done. When they encountered more issues that could not have been foreseen they contacted me asap to explain and get authorisation. I also got text updates of the progress. I could not be more satisfied with these guys! Been going there for years and I will continue to. Thank you Dearpond crew!

This business is first class. All personnel extremely courteous and friendly. Brad has dealt with some difficult issues with my vehicle and has always handled them with confidence and professionalism. Very reasonable rates and reliable estimates. If you are looking for dependable and reliable auto repairs, this is the place.

Needed a tired replaced and called them as soon as they opened, they fit me in that day and it was completed before end of day. Nice staff and quick service!

Had a tire going down and stopped at Deer Park Auto. They quickly found the problem, made a patch and had me back on the road for about half of what I expected to pay. Professional, friendly and quick. Great service@

Had an awesome experience here. Brad was a pleasure to work with and very accommodating. Would highly recommend.

I have worked with deer pond for quite some time. I am extremely picky with my work truck and my wife's car. Brad an the front desk makes our experience awesome. From quoting my jobs to finding parts he makes the transition from planning, dropping off,and pick up seamless. And unlike most behind the desk scheduler's Brad does the research to efficiently diagnose any and all issues as well as explains the process

I had my Pathfinder serviced @ Deerpond auto last week. They did a super job & I also had the car washed & vacuumed. They did an excellent job! I would recommend them to anyone. Very professional and friendly! Great job Deer Pond Auto.

We were in MA vacationing with our camper and needed 4 new trailer tires installed on our Camper and the service manager Brad Baldwin from Deer Pond Auto was only too happy to help with all aspects of the tire change. He provided professional, prompt and courteous service throughout the process so we could move on to our next adventure safely with new tires on our Camper . Thank you Brad Baldwin and Deer Pond Auto for the awesome service at a great price!

Called in to make an appointment and I wanted to speak with someone knowledgeable about what was going on with my Jeep. Luckily I got ahold of this service advisor Brad. He's very knowledgeable, and good at breaking the information down. I set up my appointment and told him that I only want to do business with him when I come in. I'm looking forward to picking his brain some more.

Brad was the best sent him a Jetta we needed Rims rebuilt on got it done quick and they loooked brand new customer was very happy.

The only place I will trust with my vehicles, they had handled both mechanical and body repairs for me and when they do accident repairs the car comes out looking show room fresh inside and out.

I tried a few local auto shops in the Worcester Leicester area before trying Deer Pond and I’ve found them to be the most trustworthy and easy to work with. I even had a few instances of new tires malfunctioning and they always made the repairs which were covered under warranty and I didn’t have any additional charges. Friendly staff and not too pushy about recommendations for additional services. Brad is very professional and knowledgeable and the rest of the staff is friendly as well including Pedro. My go-to shop.

Deer Pond Auto was awesome! The level of service and professionalism throughout the entire process of getting my car serviced was amazing!! It felt seamless with all team members having a huge smile and asking if I needed further help. Would highly recommend everyone to go there for any car needs. I found my go to for my car services. Alex and his team are phenomenal!!!

Changing review from 5 star to one star due to recent revelation that services done were the cause of bigger issues. I won't bother to deal with Alex because I've been there done that. This is my new review and it stands. Please find elsewhere to go.

Since I discovered this workshop, I haven't stopped coming for the personalized attention and they leave the cars in impeccable condition. They are the best in their spare parts and paintwork. I can say that I recommend it 100%.

Deer Pond Auto went out of their way to make sure my dads truck was taken care of. There were multiple issues that kept coming up and they didn't stop until the issue was rectified. We were in a pinch as we had to leave for vacation and Deer pond auto and their team made sure we had our issue solved as quickly and professionally as possible. We really appreciate it!

The garage was quick with my transmission service and was accommodating to me waiting. I live and work a distance away from them, but they're affiliated with the dealership I bought my car from. Everyone was friendly, and they made sure I didn't wait longer than needed. They were thorough with the pre inspection before they brought my car in and were transparent through the whole process. I wish I lived closer. They would be my go-to garage. For now, I will use them for scheduled maintenance and not dire repairs... just gotta work on setting up a ride. Lol.

This was one of the most disappointing experiences I have ever had with an automobile repair shop. Unfortunately, while driving on Highway 290, I struck a pothole and dented my rim. I brought the rim to the shop, as they advertised their ability to repair rims. However, when I returned the rim with the dent, they returned it to me with a crack on the face of the rim. This was a significant issue, as it rendered the rim unusable. Furthermore, the shop did not offer any compensation for the damage. If they were unable to repair the rim, why did they attempt to fix it? By doing so, they eliminated any possibility for me to take it to another shop that specialize in rim repair . I could have sought assistance from another repair shop. I gave the shop a rim with a small dent, approximately two inches in diameter, and they returned it to me as a two-inch cracked rim. They did not charge me anything for the damage and even displayed an attitude towards my dissatisfaction. They returned my property without addressing the issue.

Awesome Place, Great service. I can't believe the young lady in charge of towing. I'm going back Saturday to get a sticker on my 32-foot motor home. I can't wait to see everyone. Went back there today and got my sticker on my 32-foot motorhome, then they made time for me to get oil, filter, lube, new filters, and windshield wiper blades. ABSOLUTELY THE BEST. This is the best dealership I've dealt with in 55 years. They are top-notch.

So I went to get my spare bike inspected, two service guys were working on a car outside and saw me waiting. Seems like 10 minutes later a male biker showed up and the lady came running out to tell us they still did not have stickers. And told us where we could go. My husband and I have been going there for years for inspection stickers. Looks like I will not be going back. A1 parts in Brookfield was very nice and friendly. My new place to go.

I reached out to Jason (the owner) because I was having alignment issues with my 2024 mustang after installing lowering springs. I took the car to a ford dealership and they couldn’t adjust my car properly. Jason told me that Deer Pond had new and latest alignment racks and that they will for sure be able to align my car properly. After dropping the car off, they were able to square my car up and not just that but when I went to pick up my car they had washed and vacuumed the car for me which to me was A+ service. I also decided to have them install some new wheels and tires that I had gotten for my car. I had called other shops near my area and they all that they couldn’t do it because the wheels and tires (325 width) were too wide. I reached out to Jason again and he said that they could do it. In all, this shop is the real deal. Constantly keeping you updated with what ever they’re doing. The shop itself is really clean and organized, you feel like your car is in good hand once you enter the building. I would recommend this shop to anybody.