This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback for RICHIES AUTO REPAIR in Barre Township, MA skews positive on ratings but is thin on detail, with one sharply critical account. Overall: 80/100. Strengths appear to be satisfied outcomes reflected in high ratings, but concerns include a missed brake issue and a surprise cash-only policy, raising questions about diagnostics and transparency. Signals on staff professionalism and customer service are mixed; wait times, pricing clarity, parts availability, and yard organization are unclear. Call ahead to confirm policies and timelines.
What clients say about RICHIES AUTO REPAIR in Barre Township (MA)
Avoid this place like the plague.
My car was making a noise, so a bit ago I took it here for an oil change. I mentioned to the guy it sounded like something underneath wasnt doing too great, I wasnt sure if it was bearings, breaks, something was intermittently making a slight noise while driving. They call me back and say that everything under my car is perfect and nothing is wrong, it's a phantom noise "just for me"
Fast forward, my car has been getting worse. I finally took it to a dealership, and they tell me one of my break pads is metal on metal, as well as some are seized 🤣
I laugh because this place has a "breaks" sign out front.
Oh, and the other crappy part? They didnt tell me they are CASH ONLY till I was picking up my car. I was going to put it on my credit card until I got paid but I didn't have a choice I the matter 🙃
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