I mean what's there to say? They are reliable and consistent. Without failing, every first, second, third, and fourth Thursday of the month there they are. Did I forget to move my car for street cleaning? Don't worry about it. Like a good neighbor Todisco is there. They'll move it for you. You just need to pay around $145 convenience free or "towing" fee as they call it. The City obviously wants in on their good work. The City leaves a little love letter reminding you of what they view as a little automotive oopsies. They always send it in this cute bright orange envelope. It's adorable, but also let small businesses shine. No need to take credit for other people's work.

Arthur Natella

07/26/2024 22:05:44

5 star service today (14 Dec) from their driver who responded to the AAA Roadside request. He changed my flat and then when the spare was also flat, he came back to drive me to the tire store.

Katie Vecchione

12/14/2024 19:59:02

had to have my car towed from Boston to my home town I cant say enough how polite these guys were and quick!!! i had so many questions that they were happy to answer for me. 100% if you need a tow give them a call.

Annemarie Harnish

11/21/2024 21:29:55

They quoted me $230 on the phone when I was broken down on 128. They charged my card $458 after the tow was complete. Bait and switch. They tell you that calls are recorded so I know that they have record of this. I don’t have the time to file in small claims court for $200, typical tow company, low quality business practices.

Dominic Moruzzi

10/14/2024 11:40:21

On top of the generally disliked nature of this business, they only accept the payment through a QR code which comes with a long checkout process, invoice number, exact amounts, service fees, etc.

Eutaw Street

08/27/2024 17:51:33

Predatory business practice. They frequently break rules at Salem Heights in Salem. They tow cars that are legally parked in the visitors parking. They are leeches that wait for people to walk away so they can steal their car. But don’t worry ! If you catch them in the midst of towing your car they’ll drop it for $200… straight to the drivers pocket. I wonder how the business feels about their drivers taking unaccounted cash in return for not bringing it to the tow lot.

Richard Newhall

11/30/2024 03:20:35

Only reason it’s 2 instead of 1 is because the front desk people are a lot nicer these days. $175 for a 5 min tow is absurd , especially when other spots nearby charge closer to 120. I was in the wrong 🙋‍♂️, but still seems like a ridiculously high price.

Daniel Osorno Villamil

11/03/2024 14:18:00

Had three interactions with their front desk, all three times I was IMMEDIATELY met with a nasty, condescending attitude. Completely ignored what I said, insisted my car was not drivable and that I did not already give them my tow slip, was very quickly proven wrong all three times. No apology at all, just pure embarrassment. My guess is they are desperate to charge more fees... so shamelessly predatory, even for a tow company. Seems like they hired discount Temu mean girls as their reception team. I'd say fire them but actually, they are exactly fitting working there. I hope they have a blessed career.

Otaku Drummer

10/07/2024 17:47:05

Excellent service! Great service man-Johnny O!! We rented a UHAUL trailer and 4 out of 5 lug nuts flew off the trailer and tire was ready to come off. Johnny O from Todisco came promptly to assist and was extremely helpful. He made sure we were taken care of every step of the way.

Sheryl Blais

07/29/2024 16:28:29

They literally just towed the owner of a restaurant's car from the lot of her business and refuses to bring it back. Mike on the phone was an INCREDIBLY petulant child when I calmly explained this to him on the phone. Turns out they towed the owner of the store next door earlier in the week. Genuinely looking forward to seeing it play out in civil court. DO NOT suggest using them to monitor and tow for your business. Liability.

Shawn Tempesta

07/06/2024 05:38:57

Verry Unprofessional, the staff is working at the office. They treat you as if you were asking them for something for free or even worse. This happened (Friday /08/5 pm 2024) They treat you like you're disgusting My Wife car was towing today and when she tries to pay at the office, her phone didn't have internet, she said to the lady at the office "which said named Ashly" Ashly I can't my cell phone can't read the QR code, To which she "Ashly" responded, I don't know what your level of education is, you don't know how to use a telephone. I have to take my phone and star the prosses to pay. The girl behind the desk He started yelling at me and speaking very rudely and with a lot of arrogance. YOU GUYS ARE ON THE STREETS CHECKING FOR WHO IS IN A WRONG PARKING OR FOR THOSE WHO GOT A TICKET TO TOWING OUR CARS THAT IS OUR MISTAKE I UNDESTAND PRETTY WELL, BUT THAT DOES NOT GIVE THEM THE RIGHT TO TALK TO OR HUMILIZE PEOPLE LIKE THEY DID WITH MY WIFE. even to me, I asked her "why you speak like that we just want to get her car and go home that she answers me. OK IT IS WAHT IT IS, IF YOU DON'T LIKE LEAVE YOUR CAR AND COME BACK ON MONDAY. Do not support this companies treat people like that, if them towing your car well not too much to do, but if you need your car towed call someone else. I do not recommend this guy; you do not need to get a bad experience as I did today

carlos zamudio

11/09/2024 03:30:40

Outstanding service from Todisco! I dealt with Linda and Christy in the office and both could not have been nicer. I was retrieving my son’s car from the Roxbury location. Both women were professional, compassionate, friendly and very helpful. It made the experience better. Both truck operators were friendly and very helpful. Todisco Towing is highly recommended by me!

Tim Hegarty

07/19/2024 01:24:16

Call to check the store hours for pick up my car.it’s little upset but I just want to know the location that i can go. Very unprofessional customer service on the phone. Rude and impassion,a growler keep replying “they are closed’’. My only reason and asking is the location,a address I can get my car back. After getting yelled for a while she finally told me a address. And when i type it in the map, it’s not available. Good job!

Yanxu Zhou

07/03/2024 23:41:30

Customer service is horrible. A racist woman who works there treated me badly.They took my car by mistake and they didn't even apologize. Rather, that woman tried to humiliate me, thinking that I didn't know English. The city should close this horrible place.

suleyma

11/23/2024 19:51:35

Real ignorant woman you have answering the phone. She gave the tow total and I told her I would call back and she said “shocker!” and hung up. We have another company coming now and will never work with Todisco Towing moving forward.

Stephen Kozlowski

10/07/2024 23:31:54

Every day they park their tow trucks on 95north before the exit that goes to93 south Towards Boston and every day they cause traffic that makes everyone have a minimum extra 20 minutes on their ride home. It should be illegal they do it on both sides too!

bmc490

11/29/2024 19:40:28

They said they would return the car in an hour and a half and I waited five to six hours until the early hours of the morning so that when I arrived at the tow truck the employees were ignorant in their service and ruined my car's clutch, be careful as they are not trustworthy , I don't recommend it and if any of their services close, I'll tell you to be careful with your car so it doesn't arrive with a problem at your house like mine did hahaha (clutch problem because of a driver who doesn't know how to drive a manual car and is also ignorant)

Bernardo Peixoto

12/11/2024 14:32:48

Todisco Towing provided excellent service. Very professional company. Their customer service was very helpful, kind, and easy to work with. Handled my vehicle with care.

Michael DiCenzo

10/07/2024 20:19:04

Don't normally leave reviews but the unprofessionalism of Todisco Towing was shocking. Car was towed and damage occurred. They initially tried to spin the damage on us, even though the photographic proof/timestamps indicates the damage occurred during the tow. It has been nearly two months with absolutely no response from "Ben" at their corporate office to our numerous calls and emails. The support staff at the Condor St. location were also quite curt when we spoke to them in person and on the phone. Incredibly disappointed that this company uses ghosting as a tactic to not pay out damage claim forms. Edit: it's now been nearly a year and they refuse to answer any of our emails or even offer to refund the tow fee. We basically paid Todisco to damage our car.

Ally Spierling

09/20/2024 00:04:13

They towed my car from the Shore Plaza East, in East Boston even though I had the resident's sticker, I tried to contact Weston Associated to explain the situation. I got no answers. I had to pay these rats $149 to remove my car from their garage 3 blocks to my house. These rats have a big business in East Boston and the city knows it. We have 2 ways to put in jacket these rats: Open a court case or make them famous online, google, youtube, Facebook, etc... Also, their customer service is fantastic, they feel like an authority when you go to remove your car. I'm not sure if they feel like a police station, migration officer, or maybe a courthouse. Clowns.

Carb Keven

10/26/2021 06:01:33

Called to have my vehicle towed after waiting 3 hours for AAA (which sent the wrong tow truck for our car to be towed). Told us to call back in 4 hours to get the vehicle towed. Called Todisco and they were there in 20minutes!!!! Literally made our day! The dispatch to tow guy were GREAT! Professional and understanding of our situation. Thank you so much guys!!! Hopefully I don’t need another tow but if I do I will certainly be calling you guys!

cheryl anderson

04/06/2024 20:24:07

My partner's car got towed but thankfully it was very closeby and the office was very nice. They even gave us samples of treats as sweet as them!

alexandra mitchell

07/09/2024 22:16:14

Your drivers are rude. You towed my car 5 minutes from your tow yard, left from where you towed it at in East Boston at 9, and still weren’t there at 9:30. Your driver with plate number 98bm told the guy with my car to make sure he drives 5mph to the tow yard because I asked him a question. He also aggressively charged towards me when I asked him the question. I imagine this is why it took more than 30 minutes to get there. You’re already ruining peoples mornings, you don’t have to be ***holes about it on top of it. Totally unnecessarily rude and hostile for no reason.

Sam Cuddy

06/07/2024 14:06:50

On top of the rude front desk staff, they charge a “convenience fee” for using a card, its simply another predatory business practice for getting more money from you.

Andy Bogomolov

12/10/2024 20:21:50

Very professional from office staff to tow staff. Whenever I need the job done right I count on Todisco Towing to make it happen, whether it's my own vehicle or the equipment I need moved at, to and from the airport.

Alec Maher

10/23/2019 01:42:16

Truck died in the middle of the highway. Called police and Todisco was dispatched. Roy came and got the truck hooked up and towed it to the dealer. He was super friendly and helped to calm me down about the whole situation. They treated my truck with excellent care. Would highly recommend them based on this experience.

Dave Zicari

01/19/2024 02:09:21

Was towed by mistake and then met with nothing but animosity by all employees while trying to get clarification on where my car was. I ended up being reimbursed for the tow but still dealt with roughly 3 hours of inconvenience on a weeknight, not getting home until late. I'm writing this after being hung up on by a supervisor for calling to ask what my bank statement didn't match the invoice. For reimbursement I needed the exact charge. (they pass the card swipe fee to you, heads up) I asked why they didn't let me know I would see that fee at the time of payment when I got my car and *click* ....not needed. Overall the people I dealt with were unnecessarily rude to me. Not a great company to deal with. Would not recommend for any use.

Matthew O'Brien

12/12/2023 01:25:08

Francisco (#102) was amazing! My car completely shut down on me. He went above and beyond to help me get my car towed. He arrived earlier than I was expecting. He was patient and really tried to diagnose what was causing my car failure. When we determined it needed to be towed, he was careful getting the car on the bed. Throughout, Francisco was very professional and courteous. He really helped me out!

Palash Misra

11/20/2023 15:52:49

I been here multiple times. The tow truck drivers are good, yet them dispatch team are bad and rude with the people and some of them really psycho. I agree its a business and you have to make a money, I understand some customers are bad, but you need and I hope you can train your workers specifically your dispatch team to be good with the people who talking with you with full of respect. Sincerely, Ammar

ammar alqadhi

01/16/2024 06:48:50

Todisco towed my vehicle in July 2023 (it’s now January 2024). They brought inadequate equipment and damaged my vehicle. Drove 45 minutes to salem, ma to fill out a damage report. It’s been 6 months and 10 phone calls to them, and have no resolution. I will be filing a complaint with the state police(who called them for the tow) and the attorney general. Every employee I have spoken to has been unprofessional and rude. The dispatcher should find another career. Thankfully it’s simple to take them to court. TERRIBLE

Thomas Galusha

01/18/2024 11:50:23

Address:	94 Condor St, Boston, MA, United States
Phone:	+1 617-567-0700
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 461 Reviews
ZIP Code:	02128
Open Hours:	Open 24 hours
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

Todisco Towing JunkYard in Boston (MA)

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